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Case File Manager Jobs in Atlanta, GA (NOW HIRING)

Ignite Human Capital

Case Manager - (Hybrid)

Atlanta, GA · On-site

$70.43 - $112/hr

Apply advanced knowledge of federal, state, and local rules, procedures, and court filing ... Manage case staffing, outside vendor relationships, resources, and workflows to ensure work is ...

Ignite Human Capital

Case Manager - (Hybrid)

Atlanta, GA · On-site

$125 - $150/hr

Apply advanced knowledge of federal, state, and local rules, procedures, and court filing ... Manage case staffing, outside vendor relationships, resources, and workflows to ensure work is ...

Gallagher

Field Nurse Case Manager - Atlanta, GA

Atlanta, GA · On-site

$76K - $93K/yr

Documents case management observations, assessment, and plan. * Generates reports for referral ... Maintains a minimum caseload of 35 files, and 150 monthly billable hours, with minimum 95% quality ...

Kaiser Permanente

Nurse Case Manager

Decatur, GA · On-site

Provides case management services to a caseload of low- and medium-risk patients. Interviews ... Documents the patients case in all medical files. Reviews benefits/services available to patients ...

Kaiser Permanente

Nurse Case Manager

Atlanta, GA · On-site

Provides case management services to a caseload of low- and medium-risk patients. Interviews ... Documents the patients case in all medical files. Reviews benefits/services available to patients ...

Dlapiper

Case Manager

Atlanta, GA · Hybrid

$70.43 - $112/hr

... as court filing procedures, both electronic and hard copy; acts as lead paralegal who manages cases/matters and guides/oversees attorneys, paralegals and case assistants; develops checklists ...

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All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Atlanta, GA

Case File Manager information

See Atlanta, GA salary details

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How much do case file manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for case file manager in Atlanta, GA is $24.28, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $26.35 per hour, depending on experience, location, and employer.

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What are popular job titles related to Case File Manager jobs in Atlanta, GA?

For Case File Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Case File Manager jobs in Atlanta, GA look for?

The top searched job categories for Case File Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Case File Manager jobs?

Cities near Atlanta, GA with the most Case File Manager job openings:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Atlanta, GA as of September 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $50,507 per year, or $24.3 per hour.

Telephonic Case Manager

Peachtree Corners, GA • On-site, Remote

Crawford and Company
See more jobs at Crawford and Companyexternal

$53K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


Remote RN Telephonic Case Manager Opportunity
We're seeking a compassionate and experienced RN Telephonic Case Manager to join our growing team.
100% Remote Work Environment
Competitive Compensation Based on Experience
Quarterly Performance Bonuses
Free CEUs for Ongoing Professional Development
✅ License and Certification Reimbursement
⚖️ Excellent Work-Life Balance
Qualifications:
- Active Multi-State RN License
- Must reside in a Compact State
- National Certifications preferred: CCM, CRC, COHN, or CRRC
- Workers' Compensation Case Management experience is highly valued
What You'll Do:
You'll provide impactful case management services that help patients and employees navigate their healthcare journey. Working within URAC standards, CMSA Standards of Practice, and Broadspire QA Guidelines, you'll ensure quality care while promoting positive outcomes and cost-effective solutions.
Apply today and build a rewarding career with us!
Responsibilities
  • Reviews case records and reports, collects and analyzes data, evaluates injured worker/disabled individual's medical status, identifies needs and obstacles to medical case resolution and RTW by providing proactive case management services.
  • Render opinions regarding case costs, treatment plan, outcome and problem areas, and makes recommendations to facilitate case management goals to include RTW.
  • Demonstrates ability to meet administrative requirements, including productivity, time management and QA standards, with a minimum of supervisory intervention.
  • May perform job site evaluations/summaries to facilitate case management process.
  • Facilitates timely return to work date by establishing a professional working relationship with the injured worker/disabled individual, physician, and employer. Coordinate RTW with injured worker, employer and physicians.
  • Maintains contact and communicates with claims adjusters to apprise them of case activity, case direction or secure authorization for services. Maintains contact with all parties involved on case, necessary for case management the injured worker/disabled individual.
  • May obtain records from the branch claims office.
  • May review files for claims adjusters and supervisors for appropriate referral for case management services.
  • May meet with employers to review active files.
  • Makes referrals for Peer reviews and IME's by obtaining and delivering medical records and diagnostic films, notifying injured worker/disabled individual and conferring with physicians.
  • Utilizes clinical expertise and medical resources to interpret medical records and test results and provides assessment accordingly.
  • Meets monthly production requirements and quality assessment (QA) requirements to ensure a quality product.
  • Reviews cases with supervisor monthly to evaluate files and obtain directions.
  • Upholds the Crawford and Company Code of Business Conduct at all times.
  • Demonstrates excellent customer service, and respect for customers, co-workers, and management.
  • Independently approaches problem solving by appropriate use of research and resources.
  • May perform other related duties as assigned.

Qualifications
  • Associate's degree or relevant course work/certification in Nursing is required; BSN Degree is preferred.
  • Minimum of 1-3 years diverse clinical experience and one of the below:
  • Certification as a case manager from the URAC-approved list of certifications (preferred);
  • A registered nurse (RN) license.
  • Must be compliant with state requirements regarding national certifications.
  • General working knowledge of case management practices and ability to quickly learn and apply workers compensation/case management products and services.
  • Excellent oral and written communications skills to effectively facilitate return-to-work solutions within a matrix organization and ensure timely, quality documentation.
  • Excellent analytical and customer service skills to facilitate the resolution of case management problems.
  • Basic computer skills including working knowledge of Microsoft Office products and Lotus Notes.
  • Demonstrated ability to establish collaborative working relationships with claims adjusters, employers, patients, attorneys and all levels of employees.
  • Demonstrated ability to gather and analyze data and establish plans to improve trends, processes, and outcomes.
  • Excellent organizational skills as evidenced by proven ability to handle multiple tasks simultaneously.
  • Demonstrated leadership ability with a basic understanding of supervisory and management principles.
  • Active RN home state licensure in good standing without restrictions with the State Board of Nursing.
  • Must meet specific requirements to provide medical case management services.
  • Minimum of 1 National Certification (CCM, CDMS, CRRN, and COHN) is preferred. If not attained, must plan to take certification exam within proceeding 36 months.
  • National certification must be obtained in order to reach Senior Medical Case Management status.

#LI-RG1
About Us
Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:
  • Competitive base pay
- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.
  • Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
  • We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
*The above information highlights some of the benefits currently available to eligible full-time employees.
  • Training programs that promote continuous learning and career progression while enhancing job performance.
  • Sustainability programs that give back to the communities in which we live and work.
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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