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Carstar Jobs (NOW HIRING)

Carstar

Customer Service Representative

Pharr, TX

$13 - $17.75/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

Carstar

Customer Service Representative

Ronkonkoma, NY · On-site

$16.75 - $22.75/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

Carstar

Customer Service Representative

Blasdell, NY

$16.25 - $22/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

Carstar

Customer Service Representative

Mcallen, TX

$15.25 - $20.75/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

Carstar

Customer Service Representative

Rio Grande City, TX

$13.25 - $18/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

Carstar

Customer Service Representative

Milpitas, CA

$18.25 - $24.75/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

West Carstar Auto Body

Auto Body R&I Tech

Denver, CO

$1 - $99/hr

CARSTAR West Auto Body is in need of an Auto Body R&I Tech. Independently owned and operated body shop with a great culture and a steady flow of work. Competitive pay and benefits offered. Please ...

CarStar

A-Tech

Brownsville, TX

$19.75 - $26.25/hr

Document all repair/service information in CARSTAR?s management system. ? Inspects and tests all mechanical repairs to meet manufacturers' specifications. Road tests vehicles when required.

West Carstar Auto Body

Auto Body R&I Tech

Denver, CO

$1 - $99/hr

CARSTAR West Auto Body is in need of an Auto Body R&I Tech. Independently owned and operated body shop with a great culture and a steady flow of work. Competitive pay and benefits offered. Please ...

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How much do carstar jobs pay per hour?

As of May 29, 2026, the average hourly pay for carstar in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What is a Carstar job?

A Carstar job typically refers to a role at CARSTAR, a network of auto body repair shops specializing in collision repair and refinishing. Employees may work in various positions, such as technicians, estimators, or customer service representatives. These jobs involve repairing vehicles, assisting customers, and ensuring high-quality service. CARSTAR offers training and career growth opportunities for those interested in the automotive repair industry.

What are the key skills and qualifications needed to thrive in the Carstar position, and why are they important?

To excel at Carstar, which typically refers to an auto body repair technician role within the CARSTAR franchise network, candidates should have strong automotive repair skills, attention to detail, and in many cases, certification from programs such as I-CAR or ASE. Familiarity with diagnostic tools, collision repair software, and paint-matching systems is highly valuable for daily tasks. Strong problem-solving, customer service, and teamwork abilities help professionals stand out when coordinating repairs and interacting with clients. These competencies are crucial for ensuring high-quality repair work, customer satisfaction, and efficient operations in a busy automotive repair environment.

What does a typical day look like for a technician at Carstar?

A typical day as a technician at Carstar involves inspecting damaged vehicles, preparing repair estimates, performing bodywork and paint jobs, and collaborating with estimators and other technicians to ensure quality repairs. Technicians often use specialized tools and software while adhering to safety and industry standards. The work environment is fast-paced, and professionals regularly communicate with customers and insurance adjusters. Teamwork and attention to detail are emphasized to deliver timely repairs and maintain Carstar’s reputation for quality service.
More about Carstar jobs
What cities are hiring for Carstar jobs? Cities with the most Carstar job openings:
What are the most commonly searched types of Carstar jobs? The most popular types of Carstar jobs are:
What states have the most Carstar jobs? States with the most job openings for Carstar jobs include:
What job categories do people searching Carstar jobs look for? The top searched job categories for Carstar jobs are:
Carstar jobs near you
Infographic showing various Carstar job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 95% Physical, 4% Hybrid, and 1% Remote job distribution, with an average salary of $39,029 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Carstar

Pharr, TX

$13 - $17.75/hr

Other

Posted 8 days ago

Carstar rating

6.0

Company rating: 6.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

237th of 325 rated vehicle maintenance

Job description

JOB SUMMARY
The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.
DUTIES / RESPONSIBILITIES
  • Greets all walk-in customers in a professional and courteous manner.
  • Answer and directs all phone traffic in a polite, courteous and cheerful manner.
  • Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
  • Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
  • Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
  • Schedule and record appraisal and delivery appointments.
  • Update and maintain the store scheduler with Office Manager.
  • Collect and record payment for completed repairs; may perform some A/R.
  • File repair order paperwork accurately or record in CARSTAR management system.
  • Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime).
  • Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
  • Maintain the front office and customer reception areas.
  • Attend daily release meetings.
  • Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
  • 2+ years of customer service experience required, preferably in a retail setting.
  • HS diploma or GED equivalent required; college degree preferred.
  • Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
  • Call center sales experience (or equivalent sales experience) preferred.
  • Highly organized; ability to handle multiple concurrent assignments.
  • Proficient with Microsoft Office and POS/management systems.
  • Strong attention to details.
  • Punctual and professional appearance.
  • Ability to receive direction and work well with others.
  • Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
  • Essential physical requirements include:
  • Ability to stoop, bend and kneel, squat, kneel and pulling
  • Extended periods of kneeling, bending, squatting and stooping
  • Carry and lift heavy objects (up to 50lbs)
  • Standing, sitting and walking
  • Performing repetitive motions
WORK ENVIRONMENT
Exposure to:
  • Paint, fumes and particles
  • Dirt / Dust
  • Chemicals / Toxins
  • Varying heat / cold
  • Intermittent noise

*All duties, responsibilities and experience are subject to change by location

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