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37 Carstar Jobs Hiring Near You

Carstar

Customer Service Representative

Pharr, TX · On-site

$13 - $17.75/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

Carstar

Customer Service Representative

Rio Grande City, TX · On-site

$13.25 - $18/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

Carstar

Customer Service Representative

Milpitas, CA · On-site

$18.25 - $24.75/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

Carstar

Customer Service Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

New

Carstar

Customer Service Representative

Ronkonkoma, NY · On-site

$16.75 - $22.75/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

Carstar

Customer Service Representative

Blasdell, NY · On-site

$16.25 - $22/hr

Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI ...

CARSTAR

Contact Centre Representative

Hamilton, ON

CA$14/hr

CARSTAR is seeking a part-time Contact Centre Representatives to work in their growing Contact Centre at our Corporate Head Office in Hamilton, Ontario. This position involves inbound and outbound ...

Carstar

Office Manager

Oklahoma City, OK · On-site

CARSTAR Franchisor SPV LLC has no control over employment matters at the location. CARSTAR Franchisor SPV LLC will not receive a copy of your employment application and it will have no involvement in ...

CarStar

A-Tech

Brownsville, TX

$19.75 - $26.25/hr

Document all repair/service information in CARSTAR?s management system. ? Inspects and tests all mechanical repairs to meet manufacturers' specifications. Road tests vehicles when required.

CarStar

A-Tech

Pharr, TX

$20.25 - $26.75/hr

Document all repair/service information in CARSTAR?s management system. ? Inspects and tests all mechanical repairs to meet manufacturers' specifications. Road tests vehicles when required.

CarStar

Disassembly Technician

Mcallen, TX

Follow CARSTAR's blueprinting process and disassembly procedures (DFR) for all vehicle inspections. * Disassemble vehicles after the initial estimate, inspect all vehicles for internal structure and ...

CarStar

A-Tech

Brownsville, TX · On-site

Document all repair/service information in CARSTAR's management system. * Inspects and tests all mechanical repairs to meet manufacturers' specifications. Road tests vehicles when required.

CarStar

A-Tech

Mcallen, TX

$23.75 - $31.25/hr

Document all repair/service information in CARSTAR?s management system. ? Inspects and tests all mechanical repairs to meet manufacturers' specifications. Road tests vehicles when required.

CarStar

customer relations manager

Pharr, TX

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department ...

CarStar

Detail/Porter

Mcallen, TX

$13.50 - $16.75/hr

The Porter is responsible is responsible for porting customer vehicles throughout the repair process. Additional duties include washing and detailing vehicles and keeping the facility clean and safe.

CarStar

Part Tech

Los Fresnos, TX

$45K - $62K/yr

The Estimator 1 is responsible for greeting customers, providing accurate automotive repair estimates in a DRP environment and asking for the sale. In addition, the appraiser must handle ...

CarStar

Call Center Representative

Mcallen, TX

$15.25 - $19/hr

A Call Center Representative takes calls from customers answering questions or addressing any concerns they may have . Their duties include handling many inbound and outbound calls to and from ...

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All JobsCarstar Jobs

Carstar Jobs Information

Do workers at Carstar get paid breaks?

No. Most people don’t get paid breaks.
69% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Carstar pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

At Carstar, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from Carstar affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Carstar?

Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at Carstar worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2025.

Do Carstar workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for Carstar workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Carstar?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Carstar managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2025.

Do jobs at Carstar spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at Carstar?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at Carstar good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Carstar feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Carstar get to take their breaks without interruption?

Only some people get breaks without interruption.
58% of people report that their breaks get interrupted.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Carstar?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Carstar enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Carstar recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Carstar?

Some people didn’t get enough training when they started.
61% of people report they didn’t get enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Carstar?

Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Carstar’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Carstar is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.
What are the most popular cities for Carstar jobs?
What are the most popular states for Carstar jobs?
Infographic showing various job openings at Carstar in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Carstar

Pharr, TX • On-site

$13 - $17.75/hr

Other

Posted 26 days ago

Carstar rating

5.5

Company rating: 5.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

298th of 363 rated vehicle maintenance

Job description

JOB SUMMARY
The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.
DUTIES / RESPONSIBILITIES
  • Greets all walk-in customers in a professional and courteous manner.
  • Answer and directs all phone traffic in a polite, courteous and cheerful manner.
  • Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
  • Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
  • Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
  • Schedule and record appraisal and delivery appointments.
  • Update and maintain the store scheduler with Office Manager.
  • Collect and record payment for completed repairs; may perform some A/R.
  • File repair order paperwork accurately or record in CARSTAR management system.
  • Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime).
  • Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
  • Maintain the front office and customer reception areas.
  • Attend daily release meetings.
  • Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
  • 2+ years of customer service experience required, preferably in a retail setting.
  • HS diploma or GED equivalent required; college degree preferred.
  • Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
  • Call center sales experience (or equivalent sales experience) preferred.
  • Highly organized; ability to handle multiple concurrent assignments.
  • Proficient with Microsoft Office and POS/management systems.
  • Strong attention to details.
  • Punctual and professional appearance.
  • Ability to receive direction and work well with others.
  • Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
  • Essential physical requirements include:
  • Ability to stoop, bend and kneel, squat, kneel and pulling
  • Extended periods of kneeling, bending, squatting and stooping
  • Carry and lift heavy objects (up to 50lbs)
  • Standing, sitting and walking
  • Performing repetitive motions
WORK ENVIRONMENT
Exposure to:
  • Paint, fumes and particles
  • Dirt / Dust
  • Chemicals / Toxins
  • Varying heat / cold
  • Intermittent noise

*All duties, responsibilities and experience are subject to change by location
**This site contains postings for jobs at independently owned and operated franchises. Only the franchisee that you apply to work for is responsible for employment matters at the locations, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. CARSTAR Franchisor SPV LLC has no control over employment matters at the location. CARSTAR Franchisor SPV LLC will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

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