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Carrier Customer Service Jobs (NOW HIRING)

Customer Service Representative

Akron, OH · On-site

$15.25 - $20.75/hr

Liaison between sales/brokers and all other areas of customer service. Monitors order, communicates ... Process requests for carrier & customer disposition on over, short and damages. Communicates ...

Customer Service Representative (NE)

Commerce, GA · On-site

$14.75 - $20.25/hr

Track carrier performance against established KPIs and address trends or service issues * Compile and review customer and carrier performance reports * Participate in weekly customer and carrier ...

Customer Service Representative (NE)

Commerce, GA · On-site

$14.75 - $20.25/hr

Track carrier performance against established KPIs and address trends or service issues * Compile and review customer and carrier performance reports * Participate in weekly customer and carrier ...

Customer Service Representative (NE)

Commerce, GA · On-site

$14.75 - $20.25/hr

Track carrier performance against established KPIs and address trends or service issues * Compile and review customer and carrier performance reports * Participate in weekly customer and carrier ...

Customer Service Representative

Akron, OH · On-site

$15.25 - $20.75/hr

... carrier & customer disposition on over, short and damages. • Communicates special handling of customer orders to scheduling and distribution. • Customer project and reporting as requested by ...

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... Assists with resolving basic customers' service or billing complaints * Assists with keeping ...

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... Assists with resolving basic customers' service or billing complaints * Assists with keeping ...

Associate Customer Service

Beverly, MA · On-site

$53K - $106K/yr

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... About This Role The Client Services Associate is responsible for providing customer care to ...

Associate Customer Service

Redmond, WA · On-site

$53K - $106K/yr

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... About This Role The Client Services Associate is responsible for providing customer care to ...

Customer Service Associate

Lewisburg, TN · On-site

$53K - $106K/yr

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... As a Customer Service Associate, you will be responsible for maintaining orders, handling customer ...

We are looking for a Customer Service Rep. for our Perris, CA facility. It's an exciting time to ... Carrier management including tracking open customer orders through to delivery/return/claim and ...

Customer Service Associate

Lewisburg, TN · On-site

$53K - $106K/yr

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... As a Customer Service Associate, you will be responsible for maintaining orders, handling customer ...

Customer Service Associate

Lewisburg, TN · On-site

$53K - $106K/yr

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... As a Customer Service Associate, you will be responsible for maintaining orders, handling customer ...

$18.27 - $27.40/hr

We are looking for a Customer Service Rep. for our Perris, CA facility. It's an exciting time to ... Carrier management including tracking open customer orders through to delivery/return/claim and ...

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Carrier Customer Service information

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How much do carrier customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for carrier customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Carrier Customer Service representative?

A Carrier Customer Service representative is a professional who assists customers of a transportation or logistics company, such as a freight carrier or shipping provider. They handle inquiries related to shipments, deliveries, tracking, billing, and service issues. Their role involves communicating with clients to resolve problems, provide updates, and ensure a smooth shipping experience. Carrier customer service representatives often use specialized software to track shipments and coordinate with other departments to address customer concerns efficiently.

What are some common challenges faced by Carrier Customer Service representatives and how can they be managed?

Carrier Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex shipping or logistics issues, and handling time-sensitive requests from customers. It's important to stay organized, use available tracking and management systems efficiently, and communicate clearly with both customers and internal teams. Developing strong problem-solving skills and maintaining a calm, professional demeanor during stressful situations can help representatives excel in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Carrier Customer Service representative, and why are they important?

To excel as a Carrier Customer Service Representative, you need strong communication skills, knowledge of logistics or transportation processes, and typically a high school diploma or equivalent. Familiarity with transportation management systems (TMS), customer relationship management (CRM) software, and basic office applications is often required. Attention to detail, problem-solving abilities, and patience are crucial soft skills for handling customer inquiries and resolving shipping issues efficiently. These competencies are essential for ensuring smooth communication between carriers and clients, timely shipments, and high customer satisfaction in a fast-paced environment.

What cities are hiring for Carrier Customer Service jobs?

Cities with the most Carrier Customer Service job openings:

What states have the most Carrier Customer Service jobs?

States with the most job openings for Carrier Customer Service jobs include:

What are popular job titles related to Carrier Customer Service jobs?

For Carrier Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Carrier Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Akron, OH • On-site

Country Pure Foods
Food Services and Drinking Places • 201 - 500 employees

$15.25 - $20.75/hr

Full-time

Re-posted 20 days ago


Country Pure Foods rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Company Description

Country Pure Foods is a leader in beverage manufacturing with plants in multiple locations in the United States.

Job Description

Supports field sales and customers by providing information regarding order status, product availability, pricing, sales policies and procedures and other customer concerns.

ESSENTIAL FUNCTIONS
Establish and maintain direct contact with customers.
Maintains customer files by working direct with customer to process order change requests and resolve holds.
Interact extensively with regional sales brokers and sales reps to become proficient in the operations and expectations of our key customers.
Reviews and processes customer orders to maintain pricing and delivery accuracy.
Liaison between sales/brokers and all other areas of customer service.
Monitors order, communicates status to customers and sales, and makes expedite decisions accordingly.
Provides information to customers regarding orders, EDI, product updates and answers questions.
Process requests for carrier & customer disposition on over, short and damages.
Communicates special handling of customer orders to scheduling and distribution.
Customer project and reporting as requested by sales, brokers, and management.
Order entry

SKILLS AND KNOWLEDGE
Excellent problem solving and follow up skills.
Ability to make decisions independently and be proactive.
Excellent communication and interpersonal skills (especially telephone skills).
Knowledge of product base and internal systems.
Must be a team player.
Ability to interface with internal and external customers in a professional and courteous manner.
Excellent attendance and punctuality a must.

PHYSICAL/MENTAL JOB DEMANDS
Frequent sitting, computer keyboarding and telephone operation.
Occasional physical effort involving standing, walking, climbing stairs and lifting up to 25 lbs.
Normal 40 hour work week, however, occasional time may be required after hours or on weekends.
Occasional travel (less than 5%) to other company locations.
Current position will require a 8:30am to 5:30pm work schedule.



Additional Information

All your information will be kept confidential according to EEO guidelines.


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