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Carnival Customer Service Jobs (NOW HIRING)

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

Store Associate

Chicago, IL · On-site

$16.60/hr

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

Store Associate

Quincy, IL · On-site

$15/hr

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

Store Associate

Omaha, NE · On-site

$15/hr

Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite

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Carnival Customer Service information

See salary details

$24.5K

$58K

$101K

How much do carnival customer service jobs pay per year?

As of Jun 16, 2026, the average yearly pay for carnival customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What not to bring on a cruise?

Carnival customer service representatives should advise passengers not to bring illegal substances, weapons, or sharp objects onboard. Additionally, items like alcohol (unless permitted), candles, and fragile valuables should be avoided to ensure safety and compliance with cruise policies. Proper documentation and necessary travel documents are essential for a smooth experience.

Do magnets stick to cruise cabin doors?

Carnival customer service staff and other cruise employees often find that cruise cabin doors are made of metal, allowing magnets to stick to them. This is common because many cabin doors are metal or have metal surfaces, making magnetic attachments or decorations feasible. However, the strength of the magnet and the door's material can affect how well they stick.

How much does Carnival pay for work from home?

Carnival Customer Service representatives working from home typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. Compensation may also include performance bonuses and benefits, and the role often requires strong communication skills and computer proficiency.

What is the difference between Carnival Customer Service vs Carnival Guest Services?

AspectCarnival Customer ServiceCarnival Guest Services
Primary RoleAssist customers with bookings, inquiries, and issues related to Carnival cruisesProvide on-site support to guests during their cruise, handling onboard concerns and requests
Work EnvironmentOffice-based, call centers, or online platformsOnboard cruise ships, interacting directly with guests
Required CredentialsCustomer service experience, communication skills, sometimes hospitality backgroundCustomer service skills, hospitality experience, and onboard training
Employer & Industry UsageUsed by Carnival in call centers and customer support departmentsUsed onboard ships to assist guests during cruises

While both roles focus on customer service within Carnival, Carnival Customer Service primarily handles pre-cruise inquiries and bookings from off-site locations, whereas Carnival Guest Services provides direct onboard support to guests during their cruise. Both roles require strong communication skills and customer service experience but differ mainly in work environment and specific responsibilities.

How much do Carnival staff get paid?

Carnival customer service staff typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. Salaries may also include tips and benefits, and staff often work in a fast-paced environment requiring strong communication skills.
More about Carnival Customer Service jobs
What cities are hiring for Carnival Customer Service jobs? Cities with the most Carnival Customer Service job openings:
What states have the most Carnival Customer Service jobs? States with the most job openings for Carnival Customer Service jobs include:
Store Associate

Store Associate

Shoe Carnival

Waxahachie, TX

$11/hr

Part-time

Posted 25 days ago


Shoe Carnival rating

4.8

Company rating: 4.8 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

90th of 102 rated fashion retailers


Job description

Love shoes? Love helping people? Join our team at Shoe Carnival! Were looking for a friendly, enthusiastic Store Associate who enjoys creating great experiences for customers. If you have strong people skills, a positive attitude, and can handle basic math while working a register, you might be the perfect fit.

What You'll Do:

  • Greet customers and offer help finding shoes and accessories
  • Operate the register: handle cash, give change, and process returns
  • Use basic math and counting skills for transactions
  • Share promotions and Shoe Perks program with customers
  • Keep displays neat, organized, and well-stocked
  • Support loss prevention and store cleanliness

What We're Looking For:

  • Great communication and listening skills
  • Strong customer service mindset
  • Ability to count cash and perform basic math accurately
  • Comfortable working on your feet and lifting up to 25 lbs
  • Flexible availability (evenings, weekends, holidays)
  • Must be at least 16 years old

Why Youll Love Working Here:

  • Supportive team environment
  • Flexible part-time hours
  • On-the-job training and opportunities to grow
  • A fun, fast-paced retail atmosphere

Physical Requirements:

  • Able to stand, walk, and lift up to 25 lbs during shifts
  • Comfortable bending, squatting, and reaching for merchandise
  • Able to move quickly in a fast-paced store environment

Ready to bring your energy and great service to our team? Apply today and step into something great!

Shoe Carnival is an Equal Opportunity Employer.

#LI-Onsite



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