Ability to provide world class customer support by adopting and meeting Shoe Carnival's Corporate Core Customer Service Goals.
Ability to provide world class customer support by adopting and meeting Shoe Carnival's Corporate Core Customer Service Goals.
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Store Associate
$11/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Store Associate
$11/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Store Associate
Corpus Christi, TX · On-site
$11/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Store Associate
Corpus Christi, TX · On-site
$11/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Store Associate
Florence, KY · On-site
$11/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Store Associate
Florence, KY · On-site
$11/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Store Associate
$11/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Store Associate
$11/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Store Associate
$13.73/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Store Associate
$13.73/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Store Associate
$13.73/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Quick apply
Store Associate
$13.73/hr
Strong customer service mindset * Ability to count cash and perform basic math accurately ... Shoe Carnival is an Equal Opportunity Employer. #LI-Onsite
Carnival Customer Service information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do carnival customer service jobs pay per year?
As of Jun 15, 2026, the average yearly pay for carnival customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
What not to bring on a cruise?
Carnival customer service representatives should advise passengers not to bring illegal substances, weapons, or sharp objects onboard. Additionally, items like alcohol (unless permitted), candles, and fragile valuables should be avoided to ensure safety and compliance with cruise policies. Proper documentation and necessary travel documents are essential for a smooth experience.
Do magnets stick to cruise cabin doors?
Carnival customer service staff and other cruise employees often find that cruise cabin doors are made of metal, allowing magnets to stick to them. This is common because many cabin doors are metal or have metal surfaces, making magnetic attachments or decorations feasible. However, the strength of the magnet and the door's material can affect how well they stick.
How much does Carnival pay for work from home?
Carnival Customer Service representatives working from home typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. Compensation may also include performance bonuses and benefits, and the role often requires strong communication skills and computer proficiency.
What is the difference between Carnival Customer Service vs Carnival Guest Services?
| Aspect | Carnival Customer Service | Carnival Guest Services |
|---|---|---|
| Primary Role | Assist customers with bookings, inquiries, and issues related to Carnival cruises | Provide on-site support to guests during their cruise, handling onboard concerns and requests |
| Work Environment | Office-based, call centers, or online platforms | Onboard cruise ships, interacting directly with guests |
| Required Credentials | Customer service experience, communication skills, sometimes hospitality background | Customer service skills, hospitality experience, and onboard training |
| Employer & Industry Usage | Used by Carnival in call centers and customer support departments | Used onboard ships to assist guests during cruises |
While both roles focus on customer service within Carnival, Carnival Customer Service primarily handles pre-cruise inquiries and bookings from off-site locations, whereas Carnival Guest Services provides direct onboard support to guests during their cruise. Both roles require strong communication skills and customer service experience but differ mainly in work environment and specific responsibilities.
How much do Carnival staff get paid?
Carnival customer service staff typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. Salaries may also include tips and benefits, and staff often work in a fast-paced environment requiring strong communication skills.
More about Carnival Customer Service jobs
What cities are hiring for Carnival Customer Service jobs? Cities with the most Carnival Customer Service job openings:
What states have the most Carnival Customer Service jobs? States with the most job openings for Carnival Customer Service jobs include:
What job categories do people searching Carnival Customer Service jobs look for? The top searched job categories for Carnival Customer Service jobs are:
$21/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Shoe Carnival rating
4.8
Based on 158 frontline employees who took The Breakroom Quiz
90th of 102 rated fashion retailers
Job description
Are you a recent graduate with a degree in fashion merchandising, retail, business or a related field? At Shoe Carnival Inc., we offer the perfect opportunity for you to kickstart your career as a Merchandise Drop Ship Assistant.
Enjoy working on-site at Shoe Carnival's corporate office located in Fort Mill, South Carolina! This position will work in the corporate HQ office at 1800 Innovation Pt, Fort Mill South Carolina and have the option to work remotely on Friday.
The Merchandise Drop Ship Assistant performs administrative work and provides support to the Drop Ship Manager
Requirements:
Total Rewards:
The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:
Ready to make your mark in the fast-paced world of merchandising and e-commerce? We're just as invested in your growth as you are in delivering great products and experiences to our customers. Apply now and let's start your journey together!
Requirements:
Ability to provide world class customer support by adopting and meeting Shoe Carnival's Corporate Core Customer Service Goals.
Enjoy working on-site at Shoe Carnival's corporate office located in Fort Mill, South Carolina! This position will work in the corporate HQ office at 1800 Innovation Pt, Fort Mill South Carolina and have the option to work remotely on Friday.
The Merchandise Drop Ship Assistant performs administrative work and provides support to the Drop Ship Manager
- Facilitates and ensures timely completion of style set up process.
- Updates drop ship pricing.
- Maintains drop ship database file (i.e. removal of styles and upc maintenance).
- Creates and maintains drop ship merchandise analysis reports in Excel.
- Performs quality assurance checks for all stock keeping units (skus), including accurate photography, categorization, description, and product name.
- Acts as the liaison between Merchandising and Drop Ship operations to resolve issues related to the presentation of products online.
- Partners with the eCommerce Photographer to resolve product photography errors.
- Creates or reproduces reports, forms, correspondence, and other materials as needed by the Manager.
- Performs other duties as assigned.
Requirements:
- Bachelor's degree or equivalent work experience required.
- Proficient using Microsoft Office and ability to create and maintain complex spreadsheets.
- Strong organizational skills with the ability to multi-task.
- Ability to embrace and manage change.
- Strong follow up and follow through to ensure all tasks are fully completed.
- Ability to work independently and collaborate with cross-functional teams.
- Strong attention to detail and excellent time management skills.
- Excellent verbal, written, and interpersonal skills.
Total Rewards:
The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:
- Competitive Pay
- Paid Time Off (Vacation & Sick Time)
- Comprehensive Medical, Dental, & Vision Benefits
- Flexible Spending Accounts
- Life, Disability, and Voluntary Benefits
- Fitness Membership Discounts
- Employee Assistance Program
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Employee & Family Discounts
- Relocation Opportunities
Ready to make your mark in the fast-paced world of merchandising and e-commerce? We're just as invested in your growth as you are in delivering great products and experiences to our customers. Apply now and let's start your journey together!
Requirements:
Ability to provide world class customer support by adopting and meeting Shoe Carnival's Corporate Core Customer Service Goals.
What Shoe Carnival employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Shoe Carnival
Sourced by ZipRecruiter
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Evansville, IN, US
Year founded
1978