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Cargo Traffic Agent Jobs (NOW HIRING)

Kirby Corporation

Customer Service Representative

Houston, TX · On-site

$14.50 - $19.75/hr

... cargo, etc. * Communicate delays to Sales and customers. * Monitor heating orders. * Ensure appropriate traffic is correctly entered into Oasis. * Act as ship agent (cleaning, fueling) when required.

Midwest Express

Linehaul Driver

Clinton, PA · On-site

$100K/yr

Lane goes to EWR/JFK where you will go to agent facilities, customer warehouses and cargo airlines ... Adhere to all federal, state, and company safety regulations and traffic laws. * Maintain accurate ...

Avflight Corporation

Airline Ops Agent

Punta Gorda, FL · On-site

Handles Station AMS and radio communications traffic as needed * Coordinates loading and unloading ... Checks cargo on hand to see that it is properly logged and accounted for. * Checks that all board ...

Avflight Corporation

Airline Ops Agent

Punta Gorda, FL · On-site

Handles Station AMS and radio communications traffic as needed * Coordinates loading and unloading ... Checks cargo on hand to see that it is properly logged and accounted for. * Checks that all board ...

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Cargo Traffic Agent information

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$14

How much do cargo traffic agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for cargo traffic agent in the United States is $14.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $14.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a cargo traffic agent?

To thrive as a Cargo Traffic Agent, you need a strong understanding of logistics, shipping regulations, and documentation, often supported by a high school diploma or relevant certification. Familiarity with cargo management software, tracking systems, and customs compliance tools is typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for managing shipments and coordinating with clients and carriers. These skills ensure efficient and accurate cargo handling, regulatory compliance, and customer satisfaction in a fast-paced transport environment.

What are some common challenges cargo traffic agents face when coordinating international shipments?

Cargo Traffic Agents frequently encounter challenges such as navigating complex customs regulations, ensuring timely documentation, and managing last-minute changes in shipping schedules. They must coordinate with various stakeholders, including shipping companies, customs officials, and clients, often across different time zones. Staying organized and maintaining clear communication are essential to handle disruptions and ensure cargo moves efficiently through each stage of transit.

What is the difference between Cargo Traffic Agent vs Freight Coordinator?

AspectCargo Traffic AgentFreight Coordinator
CredentialsLogistics certifications, shipping knowledgeLogistics certifications, shipping knowledge
Work EnvironmentAirports, ports, freight terminalsWarehouses, shipping offices, logistics centers
Industry UsageAirlines, shipping companies, freight forwardersSupply chain companies, freight forwarding firms
Primary RoleManage cargo movement, documentation, and schedulingCoordinate freight shipments, track deliveries, liaise with carriers

Both roles involve logistics and shipping knowledge, often requiring similar certifications. While Cargo Traffic Agents focus on managing cargo at ports or airports, Freight Coordinators oversee the broader coordination of shipments across various transportation modes. They work in related environments and industries, with overlapping skills but different operational focuses.

How do I become a cargo traffic agent?

To become a cargo traffic agent, candidates typically need a high school diploma or equivalent and should have good organizational and communication skills. Relevant experience in logistics, transportation, or freight handling is beneficial, and some employers may require certification in cargo handling or safety procedures. On-the-job training is common, and familiarity with transportation management systems can improve job prospects.

How much do cargo traffic agents make in the US?

Cargo traffic agents in the US typically earn a median annual salary of around $40,000 to $50,000. Salaries can vary based on experience, location, and the employer, with some earning higher with overtime or specialized skills such as freight handling and safety procedures.

What is a cargo traffic agent?

A cargo traffic agent is responsible for coordinating the movement of freight between airports, airlines, and ground services. They handle documentation, scheduling, and communication to ensure timely and efficient cargo operations, often working with tracking systems and adhering to safety regulations.
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What job categories do people searching Cargo Traffic Agent jobs look for?

The top searched job categories for Cargo Traffic Agent jobs are:

Cargo Traffic Agent jobs near you
Infographic showing various Cargo Traffic Agent job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $30,000 per year, or $14.4 per hour.

Customer Service Representative

Kirby Corporation

Houston, TX • On-site

$14.50 - $19.75/hr

Full-time

Re-posted 21 days ago

Job description

Overview

Facilitate the communication of information between Vessel Operations Management, the Captain/Pilot of the vessel, the Maintenance department representatives, Schedulers, other Sales Department representatives, Customer Dock representatives and third-party providers for services such as shore tankering and spot horsepower. Record events and prepare scheduled reports. 

Responsibilities
  • Answer incoming phone calls.
  • Attend daily meetings as required.
  • Review traffic for status, accuracy, and report any potential problems to the appropriate department. 
  • Assign primary vessel group as required.
  • Confirm trip requirements are met.
  • Assist in the coordination of barge preparation as required (stripping, cleaning, repairs, etc.).
  • Assist in the facilitating any action plans developed to address a problem.
  • Coordinate horsepower requirements with the Scheduler or Scheduling Manager.
  • Coordinate and hire spot horsepower, as directed by the Scheduler, through approved outside vendors (as required).
  • Coordinate and hire shore tankering services, as directed by the Captain/Pilot or Scheduler, through approved outside vendors (as required).
  • Schedule barges as directed.
  • Send vessel orders as directed.
  • Coordinate fleet departures/arrivals.
  • Calculate and update ETAs on barges in Oasis.
  • Call dock representatives to solicit status for barges prior to arriving port.
  • Tender barges upon arrival in port as required.
  • Document all pertinent trip information and complete reports and written turnover plans for shift relief.
  • Coordinate trip requirements including but not limited to 
  • Notify the Coast Guard and/or the Dept. of Homeland Security of hazardous cargo, etc.
  • Communicate delays to Sales and customers. 
  • Monitor heating orders.
  • Ensure appropriate traffic is correctly entered into Oasis.
  • Act as ship agent (cleaning, fueling) when required.
  • Assess all criteria to determine shore tankermen service.
  • Determine proper resources and facilitate conference calls and action plans for operational concerns including but not limited to EMR resolution, vessel repairs with M&R, crewing deficiencies, etc.
  • All other duties as assigned.
Qualifications
  • Follow procedures and verbal/written instructions.
  • Organized, detail-oriented and accurate.
  • Self-motivated and multi-task oriented.
  • Strong written and verbal communication skills.
  • Ability to operate standard office equipment such as a personal computer.
  • Identify and review upcoming requirements (orders).

 

Education:

High school diploma or formal training required; college degree preferred.

 

Experience:

Prefer minimum 1 year logistics or maritime experience.

Employment Type: FULL_TIME

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