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Cargo Traffic Agent Jobs (NOW HIRING)

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Cargo Traffic Agent information

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How much do cargo traffic agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for cargo traffic agent in the United States is $14.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $14.42 per hour, depending on experience, location, and employer.

How much do cargo traffic agents make in the US?

Cargo traffic agents in the US typically earn a median annual salary of around $40,000 to $50,000. Salaries can vary based on experience, location, and the employer, with some earning higher with overtime or specialized skills such as handling hazardous materials or operating specific equipment.

What are some common challenges cargo traffic agents face when coordinating international shipments?

Cargo Traffic Agents frequently encounter challenges such as navigating complex customs regulations, ensuring timely documentation, and managing last-minute changes in shipping schedules. They must coordinate with various stakeholders, including shipping companies, customs officials, and clients, often across different time zones. Staying organized and maintaining clear communication are essential to handle disruptions and ensure cargo moves efficiently through each stage of transit.

What are the key skills and qualifications needed to thrive as a cargo traffic agent?

To thrive as a Cargo Traffic Agent, you need a strong understanding of logistics, shipping regulations, and documentation, often supported by a high school diploma or relevant certification. Familiarity with cargo management software, tracking systems, and customs compliance tools is typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for managing shipments and coordinating with clients and carriers. These skills ensure efficient and accurate cargo handling, regulatory compliance, and customer satisfaction in a fast-paced transport environment.

What does a cargo traffic agent do?

A cargo traffic agent is responsible for coordinating the movement of freight between airports, airlines, and ground services. They handle tasks such as scheduling shipments, verifying documentation, and ensuring compliance with safety and customs regulations, often using tracking systems and communication tools. The role requires attention to detail and knowledge of logistics procedures.

How do I become a cargo traffic agent?

To become a cargo traffic agent, candidates typically need a high school diploma or equivalent and should have good organizational and communication skills. Relevant experience in logistics, transportation, or freight handling is beneficial, and some employers may require certification in cargo handling or safety procedures. On-the-job training is common, and familiarity with transportation management systems can improve job prospects.

What is the difference between Cargo Traffic Agent vs Freight Coordinator?

AspectCargo Traffic AgentFreight Coordinator
CredentialsLogistics certifications, shipping knowledgeLogistics certifications, shipping knowledge
Work EnvironmentAirports, ports, freight terminalsWarehouses, shipping offices, logistics centers
Industry UsageAirlines, shipping companies, freight forwardersSupply chain companies, freight forwarding firms
Primary RoleManage cargo movement, documentation, and schedulingCoordinate freight shipments, track deliveries, liaise with carriers

Both roles involve logistics and shipping knowledge, often requiring similar certifications. While Cargo Traffic Agents focus on managing cargo at ports or airports, Freight Coordinators oversee the broader coordination of shipments across various transportation modes. They work in related environments and industries, with overlapping skills but different operational focuses.

Is a cargo traffic agent's job stressful?

A cargo traffic agent's job can be stressful due to the fast-paced environment, tight schedules, and the need for accuracy in handling shipments and documentation. The role often requires multitasking, attention to detail, and working under time constraints, which can contribute to job stress.
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What job categories do people searching Cargo Traffic Agent jobs look for?

The top searched job categories for Cargo Traffic Agent jobs are:

Infographic showing various Cargo Traffic Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $30,000 per year, or $14.4 per hour.

Boarding Agent, Maritime Ship Agent

T. Parker Host

Norfolk, VA โ€ข On-site

Full-time

Re-posted 8 days ago


Job description


Dating back to a century ago in 1923, T. Parker Host quickly developed a strong reputation for offering exceptional service and solutions as a ship agency. HOST is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbulk, tankers and cruise ships. As agents, we represent principals from around the world and coordinate directly with both local and international parties for every ship we’re appointed – improving efficiency for our customers. Host Agency continues to develop a strong worldwide network of relationships throughout the maritime community.

In addition to immediately serving our customers’ vessels, we offer a range of services to add value and support throughout the supply chain – from forwarding and documentation, to commodity reporting, to cargo monitoring.

Position Summary:

Entry-level position and springboard to embark on a career in the maritime field. Liaise with pilots, tug boats, linemen, US Customs and Border Protection, US Coast Guard, cargo interests and vessel owners to ensure safe and efficient vessel operations while in port. Excellent opportunity for those looking to spend time in the field, as well as time in the office, handling communications and port expenses. Must be comfortable with a flexible schedule, working nights and weekends as needed based on vessels' schedules.

Essential Responsibilities and Duties:

Operations Management

  • Boarding of vessels at marine facilities and mid-stream locations
  • Coordinate berthing assignments and order pilots, tugs, and linesmen for vessels
  • Coordinate and order vessel husbandry services within authorized funding limits
  • Provide timely and accurate responses to incoming email requests for assigned ships and general office traffic when required
  • Draft, execute, and dispatch commercial documentation with timeliness and accuracy
  • Be contactable at all times while on call and maintain readiness to respond to vessel requirements and changes of boarding schedules after office hours
  • Follow Company Standard Operating Procedures and seek guidance when modifications for specific calls or other questions arise
  • Travel to and provide operations support to other ports when required by the Host management team
  • Assist in the training and onboarding of new team members as required

Regulatory

  • Coordinate with U.S. Government Agencies to prepare and submit required documents, verify successful filings of reporting notices, and schedule necessary vessel attendances within required time frames
  • Verify successful filing of cargo import, entry, and export manifests within required time frames

Service

  • Maintain professional acumen and a customer service mindset when dealing with Host customer, stakeholder and industry relationships

Education, Knowledge, Experience, Skills and Abilities Required:

  • Prior customer service experience, required. Prior agency experience, a plus.
  • Transitioning military personnel and veterans encouraged to apply.
  • Must have valid driver's license with clean driving record.
  • Strong interpersonal skills including excellent verbal and written communication skills
  • Self-motivated and able to multi-task in a constantly changing work environment
  • Analytical and problem-solving skills
  • Ability to manage high volumes of electronic communication, both in office and while mobile in the field
  • Ability to work evenings, weekends, holidays and adapt to fluid ship port schedules in 24/7/365 port operations
  • ASBA agency certified or willing to become within first three months of employment

Physical Requirements:

  • Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water
  • Climbing, ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms
  • Must be able to lift and carry 50 lbs
  • Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow)

HOST, and its affiliated companies, is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.