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Careport Jobs in Dallas, TX (NOW HIRING)

Intake Navigator

Irving, TX · On-site

$20 - $21/hr

Minimum of 1-2 years of experience with EMR/EHR systems (e.g., Epic, Careport, Hospital and Home Care Based systems, etc). * Medical Knowledge: Strong understanding of medical terminology and ...

Quality Control/InfoCare Administration : reviews and monitors all CaReport and IssueTrac attributed to the Operations site. Ensures all assigned tickets are addressed, resolved and closed timely.

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See Dallas, TX salary details

$16

$35

$59

How much do careport jobs pay per hour?

As of May 28, 2026, the average hourly pay for careport in Dallas, TX is $35.89, according to ZipRecruiter salary data. Most workers in this role earn between $29.47 and $37.79 per hour, depending on experience, location, and employer.

What is a CarePort job?

A CarePort job typically refers to roles within CarePort Health, a healthcare technology company that provides care coordination solutions. Employees in these roles may work in healthcare IT, customer support, or clinical liaison positions, helping hospitals and post-acute care providers improve patient transitions. Responsibilities often include managing data, supporting care teams, and ensuring efficient patient care coordination. Depending on the role, you may need experience in healthcare, technology, or both.

What are the key skills and qualifications needed to thrive in the Careport position, and why are they important?

To excel in a Careport role, you need a background in care coordination, healthcare administration, or case management, often supported by a relevant degree or healthcare certification. Familiarity with care management platforms, electronic health records (EHR), and care transition software like CarePort Health is typically required. Exceptional communication, problem-solving, and organizational skills help facilitate seamless patient transitions and multidisciplinary collaboration. These competencies are crucial for ensuring patients receive high-quality, continuous care while navigating complex healthcare systems.

What are some common challenges faced by professionals in Careport roles?

Careport professionals often face the challenge of coordinating care transitions among multiple care providers while maintaining accurate and up-to-date patient records. Balancing the needs of patients, families, and various healthcare teams requires keen attention to detail and excellent communication skills. Additionally, adapting to frequently updated healthcare regulations and technology platforms can be demanding. Successful Careport team members proactively problem-solve and leverage digital tools to ensure safe, efficient, and patient-centered care transitions.
Infographic showing various Careport job openings in Dallas, TX as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 8% Part Time, and 8% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $74,646 per year, or $35.9 per hour.
Intake Navigator

Intake Navigator

Nautilus

Irving, TX • On-site

$20 - $21/hr

Full-time

Posted 22 days ago


Job description

Description:

Summary:

The Intake Navigator is responsible for the end-to-end coordination and management of patient referrals within the Electronic Health Record (EHR) system. This role serves as a primary point of contact for electronic referral workflows, ensuring referrals from both internal and external providers are efficiently retrieved, reviewed, and processed. The Intake Navigator supports seamless transitions of care by collaborating closely with clinical teams and specialists while managing referral activity within the EHR environment.

Key Responsibilites

  • EHR Referral Management: Monitor, retrieve, and process referrals from EHR work queues, electronic referral portals, and in-basket messages in a timely manner.
  • Intake & Review: Evaluate incoming referrals for completeness and accuracy, ensuring all required documentation (e.g., demographics, clinical notes, discharge summary/orders) is included before acceptance.
  • Insurance Verification: Perform insurance eligibility checks, confirm in-network status, and obtain necessary prior authorizations to support referral processing.
  • Clinical Liaison: Collaborate with clinical staff to redirect referrals that do not meet criteria and escalate complex or unclear cases to providers for further review.
  • Data Accuracy & Documentation: Accurately upload, scan, and attach referral documentation into the EHR and intake systems to ensure compliance, completeness, and audit readiness.
  • Communication & Coordination: Serve as a liaison between referring sources/providers, specialty offices, and patients to confirm referral receipt, communicate status updates, and assist with appointment scheduling.
  • Closing the Loop: Ensure referrals are properly documented and closed within the EHR, including obtaining and attaching specialist consultation notes when applicable.
Requirements:

Qualifications:

  • High School Diploma or GED required
  • Certified Medical Assistant (CMA) or related certification preferred
  • EHR Experience: Minimum of 1–2 years of experience with EMR/EHR systems (e.g., Epic, Careport, Hospital and Home Care Based systems, etc).
  • Medical Knowledge: Strong understanding of medical terminology and familiarity with referral and insurance processes.
  • Technical Skills: Proficiency in Google Workspace applications (Gmail, Google Chat, Sheets, Docs) and experience managing electronic hospital and home care-based referral portals.
  • Attention to Detail: High level of accuracy in data entry, documentation, and insurance verification processes.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients, providers, and healthcare staff.