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Care Team Jobs (NOW HIRING)

Sedgwick

Care Team Representative

New Albany, OH · On-site

$15.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Team (ceros.com) PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims ...

York Risk Services

Care Team Representative

Coralville, IA · On-site

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Team (ceros.com) PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims ...

Sedgwick

Care Team Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Team (ceros.com) PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims ...

Marriott International

Engineer - Care Team

Naples, FL · On-site

POSITION SUMMARY Perform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM ... Develop and maintain positive working relationships with others, and support team to reach common ...

The Hangout

Customer Care Team

Pigeon Forge, TN · On-site

$18 - $20/hr

Customer Care Team Location: Sunliner Diner PF Restaurant Position Type: Part-Time or Full-Time (Seasonal) Pay Rate: $18-$20 per hour About the Role: We're searching for energetic, guest-obsessed ...

Sedgwick

Care Team Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Team (ceros.com) PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims ...

York Risk Services

Care Team Representative

South Portland, ME · On-site

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Team (ceros.com) PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims ...

York Risk Services

Care Team Representative

Memphis, TN · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Team (ceros.com) PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims ...

Sedgwick

Care Team Representative

Coralville, IA · On-site

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Team (ceros.com) PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims ...

Marriott

Engineer - Care Team

Naples, FL

POSITION SUMMARY Perform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM ... Develop and maintain positive working relationships with others, and support team to reach common ...

JWCH Institute

Care Team Specialist - Graveyard

Los Angeles, CA · On-site

$47K - $48K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Under direction of the Care Team Supervisor & Assistant Program Director, the Care Team Specialist Graveyard will be participating in a multi-disciplinary team, contributing to client engagement ...

Chick-fil-A

Guest Care Team Member

Nampa, ID

$13 - $15/hr

  • Medical

  • Retirement

  • PTO

PTO, 401(k), and healthcare for full-time team members * A supportive, encouraging team that feels like family More Than a Paycheck At Chick-fil-A Nampa, you'll gain real-world skills, build lasting ...

Burn Boot Camp

Child Care Team Apprentice

Kenosha, WI · On-site

$8/hr

If you're looking for more than just a part-time job and want to be part of a team that serves families every day, we'd love to meet you. Apply today--even if you've never worked in child care before.

YSS

CARE Team Specialist (55629)

Cambridge, IA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a visible presence across campus, the CARE Team Specialist responds to crises, supports de-escalation efforts, and partners with staff to address behavioral and safety concerns. This role works ...

Iowa Youth Services

CARE Team Specialist (55629)

Cambridge, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a visible presence across campus, the CARE Team Specialist responds to crises, supports de-escalation efforts, and partners with staff to address behavioral and safety concerns. This role works ...

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Care Team information

See salary details

$5

$14

$14

How much do care team jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for care team in the United States is $14.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $14.90 per hour, depending on experience, location, and employer.

What is a care team?

A Care Team is a group of healthcare professionals who work collaboratively to provide comprehensive care for patients. This team can include doctors, nurses, social workers, therapists, and other specialists, depending on the patient's needs. The goal of a Care Team is to coordinate care, ensure effective communication among providers, and deliver personalized treatment plans that improve patient outcomes. By working together, Care Teams help manage complex health conditions and support patients and their families throughout the care process.

What are some common challenges faced by members of a care team, and how can they be effectively managed?

Care Team members often encounter challenges such as balancing the needs of multiple patients, communicating effectively across multidisciplinary teams, and managing emotionally charged situations. To address these issues, it's essential to prioritize clear communication, remain adaptable, and utilize organizational tools to manage workflows. Regular team meetings and debriefings also play a key role in fostering collaboration and supporting team members, helping create a supportive environment that enhances both patient care and staff well-being.

What does the care team do?

A care team is a group of healthcare professionals who collaborate to provide comprehensive patient care. They may include doctors, nurses, social workers, and therapists who coordinate treatment plans, monitor patient progress, and ensure quality care delivery, often using electronic health records and communication tools.

What are the key skills and qualifications needed to thrive as a care team member?

To thrive as a Care Team member, you need a solid understanding of patient care best practices, health and safety protocols, and often a relevant healthcare certification such as CNA or CMA. Familiarity with electronic health records (EHRs), scheduling software, and medical documentation systems is typically required. Strong teamwork, compassion, and excellent communication skills are crucial for providing coordinated and empathetic care. These abilities ensure that patients receive high-quality support and that care delivery is efficient, safe, and collaborative.

What is the difference between Care Team vs Home Health Aide?

AspectCare TeamHome Health Aide
CredentialsVaries; includes nurses, therapists, social workersTypically requires certification or training program completion
Work EnvironmentHospitals, clinics, home care settings, long-term care facilitiesPrimarily in patients' homes
Employer & Industry UsageHealthcare organizations, home health agenciesHome health agencies, private clients

The Care Team encompasses a diverse group of healthcare professionals working collaboratively across various settings, including hospitals and clinics. In contrast, a Home Health Aide is a trained individual providing personal care directly in patients' homes. While both roles support patient well-being, the Care Team offers a multidisciplinary approach, whereas the Home Health Aide focuses on assisting with daily activities and basic health needs in a home environment.

What cities are hiring for Care Team jobs?

Cities with the most Care Team job openings:

What are the most commonly searched types of Care Team jobs?

The most popular types of Care Team jobs are:

What states have the most Care Team jobs?

States with the most job openings for Care Team jobs include:

Care Team jobs near you
Infographic showing various Care Team job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $30,500 per year, or $14.7 per hour.

Care Team Representative

Sedgwick

New Albany, OH • On-site

$15.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 hours ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 321 frontline employees who took The Breakroom Quiz

211th of 307 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Care Team Representative
Entry-level, Care Team Representative
Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you'll need to live near one of our dynamic Centers of Excellence📍 New Albany, OH: 7795 Walton Parkway Suite 200, New Albany OH 43054
✨ What we offer:
  • A stable, consistent work environment-both in-office and virtual
  • A comprehensive training program to help you support employees and customers from some of the world's most respected brands
  • A dedicated mentor and manager to guide you every step of your career journey
  • Career development and promotional opportunities as you take on new responsibilities
  • A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being

Your next big opportunity starts here-are you ready to join us?
See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 (vidyard.com) &https://share.vidyard.com/watch/VCLjdFEUwPccjWaBtjLmwX
Learn more about our Care Team: Care Team (ceros.com)
PRIMARY PURPOSE: To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Acts as primary liaison with callers from multiple client accounts within a shared services environment.
  • Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes.
  • Performs claim intake and full-service customer support within regulatory requirements, company, and client expectations at all times.
  • Educates and informs the customer about documentation required to file/process a claim, required time frames, payment information, and claim status.
  • Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
  • Enters verbal and written claim information that meets both the internal and external customer's requirements accurately into the appropriate system.
  • Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.
  • Attendance during scheduled work hours is required.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.

QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.
Skills & Knowledge
  • Excellent verbal and written communication skills
  • PC literate, including Microsoft Office products, Windows environment
  • Must meet minimum typing requirements
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to multi task in fast paced environment
  • Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
  • Ability to work in a team environment and/or independently
  • Ability to meet or exceed Performance Competencies
  • Ability to meet all attendance expectations

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (16.00 - 17.85). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
#entrylevel
#contactcenterrep
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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