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Care Management Associate Jobs in Riverside, CA (NOW HIRING)

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... and a management team who demonstrates their commitment to your success. Some of our offerings ...

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Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... and a management team who demonstrates their commitment to your success. Some of our offerings ...

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Care Management Associate information

See Riverside, CA salary details

$49K

$63.9K

$76.7K

How much do care management associate jobs pay per year?

As of Aug 23, 2026, the average yearly pay for care management associate in Riverside, CA is $63,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a care management associate?

Care Management Associates are healthcare professionals who support care managers and clinicians in coordinating patient care. Their responsibilities often include scheduling appointments, assisting with care plans, following up with patients, and helping to ensure patients receive the services they need. They play a key role in improving patient outcomes by facilitating communication between patients, providers, and insurance companies. Care Management Associates typically work in hospitals, clinics, or insurance companies and may handle both administrative and patient-facing tasks.

What does a care management associate do?

A care management associate, also known as a case management aide, functions as administrative support in health care and settings that offer medical services. As a care management associate, you support intake processing of cases and applications, often working with case managers or social workers, and your duties include filing paperwork, maintaining case files, updating information, and verifying health insurance information or other benefits. You interact with clients and perform interviews, so you should have excellent verbal and written communication skills. To become a care management associate you must have some formal qualifications and education, typically at least an associate or bachelor’s degree in nursing science and licensure as an RN.

How do care management associates typically collaborate with nurses and social workers in managing patient care?

Care Management Associates work closely with nurses and social workers by coordinating communication and facilitating the flow of information among care team members. They often assist with scheduling appointments, obtaining authorizations, and tracking patient progress to ensure that patients receive timely and appropriate care. This collaboration supports a holistic approach to care management, where each professional contributes their expertise to achieve the best outcomes for patients. As a Care Management Associate, you’ll frequently participate in team meetings and case reviews, helping to address barriers to care and streamline processes.

What are the key skills and qualifications needed to thrive as a care management associate, and why are they important?

To thrive as a Care Management Associate, you need a background in healthcare administration or social services, strong organizational skills, and a minimum of a high school diploma or equivalent. Familiarity with case management software, electronic health records (EHR), and HIPAA compliance is typically required. Excellent communication, empathy, and problem-solving skills are critical for effectively supporting patients and collaborating with healthcare teams. These competencies ensure efficient care coordination, compliance with regulations, and positive outcomes for patients.

What is the difference between Care Management Associate vs Care Coordinator?

AspectCare Management AssociateCare Coordinator
Required CredentialsTypically a bachelor's degree in healthcare, social work, or related field; certification may be preferredSimilar educational background; certifications like Certified Care Coordinator may be advantageous
Work EnvironmentHealthcare facilities, insurance companies, or community health organizationsHospitals, clinics, or insurance providers
Employer & Industry UsageUsed in healthcare management, insurance, and social servicesCommonly employed in healthcare settings to coordinate patient care
Job FocusAssisting with care plans, patient advocacy, and resource coordinationScheduling, patient follow-up, and ensuring care continuity

Both roles involve supporting patient care and require similar educational backgrounds. The Care Management Associate often has a broader focus on care planning and resource management, while the Care Coordinator emphasizes scheduling and care follow-up. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Care Management jobs in Riverside, CA?

The most popular types of Care Management jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Care Management Associate jobs?

Cities near Riverside, CA with the most Care Management Associate job openings:

Infographic showing various Care Management Associate job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $63,893 per year, or $30.7 per hour.

Account Manager- Commercial Insurance

Insurance Office of America

Norco, CA

Full-time

Medical, Retirement

Posted 16 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

55th of 311 rated insurance


Job description

Job Description:

Commercial Insurance Account Manager
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations

About the Role:

We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.

Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.

The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).

Core Responsibilities (All Levels)

Client Service & Support

  • Deliver proactive, responsive service to clients and internal teams
  • Communicate workload status and resolve service requests efficiently
  • Support strong client and team relationships

Policy Administration

  • Process endorsements, audits, cancellations, reinstatements
  • Manage certificates, ID cards, binders, invoices, and related documents
  • Support policy issuance and documentation accuracy

Business & Renewal Support

  • Assist or lead new and renewal business processes
  • Prepare submissions and proposals
  • Gather underwriting information and documentation

Systems & Workflow Management

  • Maintain accurate client and policy data in systems
  • Monitor activities and ensure timely task completion

Billing & Compliance

  • Resolve billing discrepancies and support collections
  • Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation

Account Associate (AA) (Non-Exempt)- Foundational

  • Executes transactional and administrative tasks
  • Supports workflows under close supervision
  • Assists with submissions and policy processing
  • Focused on accuracy, timeliness, and task completion

Senior Account Associate (SAA) (Non-Exempt)- Intermediate

  • Independently manage small or low-complexity accounts
  • Tracks renewals and ensures timely processing
  • Performs underwriting preparation and loss run analysis
  • Evaluates and negotiates coverage/pricing
  • Prepares proposals and binds coverage
  • Provides guidance to junior staff

Account Manager Associate (AMA) (Exempt) - Advanced

  • Operates with minimal supervision and increased autonomy
  • Manages full customer service lifecycle (billing, claims, coverage)
  • Leads renewal strategy, negotiation, and execution
  • Performs in-depth coverage analysis and advisory support
  • Handles more complex accounts and escalations
  • Demonstrates advanced technical expertise and leadership

Differences Summary

  • Account Associate: Task-driven, execution-focused, entry-level support
  • Senior Account Associate: Independent contributor, analytical, manages smaller accounts
  • Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level

What We Offer:

  • Competitive salaries and bonus potential
  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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