A care management associate, also known as a case management aide, functions as administrative support in health care and settings that offer medical services. As a care management associate, you support intake processing of cases and applications, often working with case managers or social workers, and your duties include filing paperwork, maintaining case files, updating information, and verifying health insurance information or other benefits. You interact with clients and perform interviews, so you should have excellent verbal and written communication skills. To become a care management associate you must have some formal qualifications and education, typically at least an associate or bachelor’s degree in nursing science and licensure as an RN.