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Care Continuity Jobs (NOW HIRING)

Care Continuity

Healthcare Analytics Consultant

Dallas, TX · On-site

$100K - $130K/yr

About Care Continuity Care Continuity is redefining patient navigation. We combine clinical expertise, AI-driven insights, and compassionate human support to ensure patients receive the care they ...

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Care Continuity information

See salary details

$50.5K

$95.9K

$165K

How much do care continuity jobs pay per year?

As of Aug 6, 2026, the average yearly pay for care continuity in the United States is $95,922.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $137,000.00 per year, depending on experience, location, and employer.

What is care continuity?

Care Continuity refers to the consistent and coordinated management of a patient's healthcare over time and across different healthcare settings. This approach ensures that patients receive seamless care as they transition between primary care providers, specialists, hospitals, and other healthcare services. The goal of care continuity is to improve health outcomes, reduce unnecessary hospitalizations, and enhance patient satisfaction by ensuring that care is well-organized and that all providers are informed of the patient's history and needs.

What are the key skills and qualifications needed to thrive in care continuity, and why are they important?

To thrive in Care Continuity, you need a background in healthcare or case management, strong organizational skills, and an understanding of care coordination processes, typically supported by a relevant degree or certification. Familiarity with electronic health records (EHRs), care management software, and secure communication platforms is commonly required. Excellent interpersonal skills, attention to detail, and the ability to navigate complex healthcare systems are vital soft skills for success. These competencies ensure seamless transitions of care, reduce readmissions, and improve patient outcomes across healthcare settings.

What are some common challenges faced by care continuity professionals, and how can they be addressed?

Care Continuity professionals often encounter challenges such as coordinating communication between multiple healthcare providers, managing patient transitions across different care settings, and ensuring that important information is not lost during handoffs. These challenges can be addressed by utilizing standardized communication protocols, leveraging electronic health records for seamless information sharing, and establishing strong relationships with providers and patients. Proactive planning and regular follow-ups are also essential for minimizing gaps in care and improving patient outcomes.

What is the difference between Care Continuity vs Care Coordinator?

AspectCare ContinuityCare Coordinator
CredentialsVaries; often includes healthcare or social work certificationsSimilar; often requires healthcare or social work background
Work EnvironmentHealthcare settings, community health, patient homesHospitals, clinics, community health centers
Employer & IndustryHospitals, clinics, home health agenciesHospitals, clinics, insurance companies

Care Continuity focuses on ensuring seamless patient care across different providers and settings, emphasizing ongoing management. Care Coordinators organize and facilitate patient care plans, connecting patients with services and providers. While both roles require healthcare knowledge, Care Continuity emphasizes maintaining consistent care, whereas Care Coordinators focus on organizing and managing care processes.

More about Care Continuity jobs
What cities are hiring for Care Continuity jobs? Cities with the most Care Continuity job openings:
What states have the most Care Continuity jobs? States with the most job openings for Care Continuity jobs include:
What job categories do people searching Care Continuity jobs look for? The top searched job categories for Care Continuity jobs are:
Care Continuity jobs near you
Infographic showing various Care Continuity job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $95,922 per year, or $46.1 per hour.

Care Continuity & Patient Retention Manager

Call On Doc

Irving, TX • Remote

$65K - $70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

Job Title

Care Continuity & Patient Retention Manager

Role Overview

We are seeking a Care Continuity & Patient Retention Manager to design, monitor, and improve the systems that ensure patients remain engaged, supported, and successful throughout their treatment programs.

This role sits at the intersection of clinical operations, patient experience, and growth, and is responsible for identifying and resolving the structural causes of patient churn.

The Care Continuity Manager will ensure that care completes, continues, and converts into repeat usage, particularly for subscription-based programs such as Rx delivery and chronic care management.

This role will work closely with Clinical Operations, Lifecycle Marketing, Customer Support, and Product teams to improve patient retention, satisfaction, and long-term program value.

Core Responsibilities
Care Continuity & Retention Ownership

  • Own the patient care lifecycle from onboarding through long-term treatment adherence

  • Design and manage systems that ensure care continues across visits, refills, and treatment milestones

  • Identify high-risk patients using behavioral or operational signals and implement proactive intervention workflows

Patient Retention & Intervention

  • Develop and manage save and recovery workflows for patients showing early signs of disengagement (missed follow-ups, refill delays, complaints, or missed check-ins)

  • Monitor engagement and adherence among subscription patients and implement strategies to prevent cancellations

  • Partner with Lifecycle Marketing to support patient outreach and engagement programs

Churn Analysis & System Improvement

  • Analyze patterns in patient cancellations and disengagement to identify root causes of churn

  • Drive cross-functional initiatives with Clinical Operations, Product, and Support teams to resolve structural issues affecting care continuity

  • Lead escalation and resolution of recurring operational issues impacting patient experience and retention

Experience & QualificationsExperience & Candidate Profile

  • 5–10+ years of experience in healthcare operations, telehealth, digital health, care management, patient experience, or healthcare program management

  • Experience working in telehealth, population health, chronic care programs, or subscription-based healthcare services preferred

  • Demonstrated experience designing or improving patient engagement, retention, or care continuity workflows

  • Strong analytical ability with experience evaluating patient behavior, churn patterns, and operational performance metrics to identify and resolve root causes of care drop-off

  • Experience managing or optimizing patient lifecycle workflows, including follow-ups, refill systems, or care coordination

  • Proven ability to work cross-functionally with clinical teams, operations, product, and growth teams to implement scalable process improvements

  • Experience implementing operational systems or patient engagement programs at scale

Ideal candidates understand how healthcare delivery systems function and can identify where and why patients fall out of care—and design systems that ensure care completes, continues, and converts into repeat usage.

Education

One of the following educational backgrounds is preferred:

  • Bachelor’s degree in Healthcare Administration, Public Health, Nursing, Health Sciences, Business Administration, or a related field

  • Master’s degree preferred (MBA, MPH, MHA, or similar healthcare-related program)

  • Clinical background (RN, PA, or other healthcare training) is a plus but not required

Benefits:

  • 401(k)
  • Health insurance
  • Parental Leave
  • Paid time off