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Care Connect Call Center Jobs (NOW HIRING)

Corning Credit Union

Call Center Specialist

Wilmington, NC · On-site

$14.25 - $17.75/hr

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in ... Strong customer service and interpersonal skills with the ability to connect well with members via ...

General Call Center | Full-Time

Call Center Agent

Killeen, TX · On-site

$13.50 - $17.75/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... are, retail, government, education, telecom, technology e-commerce, and financial services. Our ...

Comsult Connect

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Corning Credit Union

Call Center Specialist

Corning, NY · On-site

$21 - $25.50/hr

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in ... Strong customer service and interpersonal skills with the ability to connect well with members via ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

... ability to connect with people from diverse backgrounds. Being bilingual is advantageous ... Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ...

ADS

Call Center Agent

San Bernardino, CA · On-site

$17 - $20/hr

... ability to connect with people from diverse backgrounds. Being bilingual is advantageous ... Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

... ability to connect with people from diverse backgrounds. Being bilingual is advantageous ... Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ...

TEKsystems

Healthcare Call Center

San Diego, CA

$25/hr

Hiring a Healthcare Call Center Rep in San Diego, CA!! Must have: * at least 1 year of call center * highly pref healthcare call center * Experience handling 60-80 calls/day Description Handle high ...

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Care Connect Call Center information

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$10

$17

$25

How much do care connect call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for care connect call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Care Connect Call Center?

A Care Connect Call Center is a specialized customer service center that handles inquiries, appointment scheduling, and support services for patients within healthcare organizations. Staffed by trained representatives, these centers assist patients with navigating healthcare systems, answering insurance questions, and connecting callers to appropriate medical professionals. Their goal is to provide efficient, compassionate service to improve patient access and satisfaction. Many Care Connect Call Centers also support follow-up care and help manage chronic conditions through regular outreach.

What are some common challenges faced by team members in a Care Connect Call Center, and how can they be managed?

Team members in a Care Connect Call Center often encounter high call volumes and emotionally charged conversations, as they assist patients with appointments, billing questions, and care coordination. Managing stress and maintaining empathy are essential skills, as is the ability to quickly adapt to changing protocols and technologies. Regular team meetings, access to support resources, and ongoing training help staff stay informed and supported, fostering a collaborative environment where challenges can be addressed constructively.

What are the key skills and qualifications needed to thrive as a Care Connect Call Center representative, and why are they important?

To thrive as a Care Connect Call Center representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and healthcare information systems is typically required. Patience, empathy, and resilience stand out as vital soft skills for effectively handling diverse patient or customer interactions. These skills and qualities ensure that clients receive accurate information, feel supported, and experience efficient service in a healthcare call center environment.

What is the difference between Care Connect Call Center vs Care Coordinator?

AspectCare Connect Call CenterCare Coordinator
CredentialsHigh school diploma or equivalent; training providedRelevant certifications (e.g., CCM, CMC) often preferred
Work EnvironmentCall center setting, fast-paced, customer service focusHealthcare facilities, patient-centered, often office-based
Employer & IndustryHealthcare providers, insurance companies, third-party servicesHospitals, clinics, healthcare organizations

While both roles involve healthcare communication, Care Connect Call Center agents primarily handle inbound calls and customer inquiries in a call center environment. Care Coordinators work directly with patients to organize care plans and coordinate services. The roles differ mainly in work setting and responsibilities, but both require strong communication skills and healthcare knowledge.

More about Care Connect Call Center jobs

What cities are hiring for Care Connect Call Center jobs?

Cities with the most Care Connect Call Center job openings:

What states have the most Care Connect Call Center jobs?

States with the most job openings for Care Connect Call Center jobs include:

What are popular job titles related to Care Connect Call Center jobs?

For Care Connect Call Center jobs, the most frequently searched job titles are:

Care Connect Call Center jobs near you
Infographic showing various Care Connect Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

CALL CENTER SPECIALIST-CALL CENTER

Terre Haute, IN • On-site

Union Health
Health Care and Social Assistance • 1 - 5K employees
Learn more about Union Healthexternal

$16 - $20/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Union Health rating

5.7

Company rating: 5.7 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

Job description

You belong at Union!

The Call Center Specialist plays a key role in providing the highest quality of patient care while the patient is at Union Health.
The call center department plays a crucial role in providing timely and compassionate assistance to patients, making it an appealing choice for individuals dedicated to delivering exceptional customer service and facilitating positive healthcare experiences.

Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you’ll experience an inclusive environment in which you are empowered to be your best self every day.

In addition to competitive pay, Union co-workers enjoy:

  • Part-time and Full-time schedules
  • Comprehensive Benefits
  • Paid Time Off starting day one.
  • Tuition reimbursement up to $5,250 each year.
  • Career Paths 
  • Success Sharing
  • 403b Retirement Employer Match.
  • Much More!

Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong.

How can we help? Call us at 812-238-7827 or email us at recruiting@union.health

Call Center Specialist Details

Essential Job Duties:

  • Answers incoming calls promptly and efficiently, directing them appropriately and initiating electronic notes for nursing and prescription needs.
  • Verifies patient information, schedules appointments, and assesses medical necessity.
  • Assists patients with special requirements, offers guidance, and maintains exceptional customer service.
  • Registers new patients, addresses equipment malfunctions and office supply needs, and aids in training new staff.
  • Demonstrates a commitment to exceeding expectations, attending meetings, and contributing to a well-functioning call center department.


Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role.
We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.

As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, national origin, protected veteran or disability status.
 

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