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Care Connect Call Center Jobs (NOW HIRING)

General Call Center | Full-Time

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... are, retail, government, education, telecom, technology e-commerce, and financial services. Our ...

General Call Center | Full-Time

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Centre Agents MCI is one of the fastest-growing tech-enabled business services companies in ... are, retail, government, education, telecom, technology e-commerce, and financial services. Our ...

Corning Credit Union

Call Center Specialist

Corning, NY · On-site

$21 - $25.50/hr

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in ... Strong customer service and interpersonal skills with the ability to connect well with members via ...

Comsult Connect

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Corning Credit Union

Call Center Specialist

Wilmington, NC · On-site

$14.25 - $17.75/hr

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in ... Strong customer service and interpersonal skills with the ability to connect well with members via ...

Limitless East Marketing

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

... ability to connect with people from diverse backgrounds. Being bilingual is advantageous ... Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

... ability to connect with people from diverse backgrounds. Being bilingual is advantageous ... Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ...

TEKsystems

Healthcare Call Center

San Diego, CA

$25/hr

Hiring a Healthcare Call Center Rep in San Diego, CA!! Must have: * at least 1 year of call center * highly pref healthcare call center * Experience handling 60-80 calls/day Description Handle high ...

Limitless East Marketing

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

TEKsystems

Healthcare Call Center

San Diego, CA

$25/hr

Hiring a Healthcare Call Center Rep in San Diego, CA!! Must have: * at least 1 year of call center * highly pref healthcare call center * Experience handling 60-80 calls/day Description Handle high ...

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

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Care Connect Call Center information

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How much do care connect call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for care connect call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Care Connect Call Center?

A Care Connect Call Center is a specialized customer service center that handles inquiries, appointment scheduling, and support services for patients within healthcare organizations. Staffed by trained representatives, these centers assist patients with navigating healthcare systems, answering insurance questions, and connecting callers to appropriate medical professionals. Their goal is to provide efficient, compassionate service to improve patient access and satisfaction. Many Care Connect Call Centers also support follow-up care and help manage chronic conditions through regular outreach.

What are some common challenges faced by team members in a Care Connect Call Center, and how can they be managed?

Team members in a Care Connect Call Center often encounter high call volumes and emotionally charged conversations, as they assist patients with appointments, billing questions, and care coordination. Managing stress and maintaining empathy are essential skills, as is the ability to quickly adapt to changing protocols and technologies. Regular team meetings, access to support resources, and ongoing training help staff stay informed and supported, fostering a collaborative environment where challenges can be addressed constructively.

What are the key skills and qualifications needed to thrive as a Care Connect Call Center representative, and why are they important?

To thrive as a Care Connect Call Center representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and healthcare information systems is typically required. Patience, empathy, and resilience stand out as vital soft skills for effectively handling diverse patient or customer interactions. These skills and qualities ensure that clients receive accurate information, feel supported, and experience efficient service in a healthcare call center environment.

What is the difference between Care Connect Call Center vs Care Coordinator?

AspectCare Connect Call CenterCare Coordinator
CredentialsHigh school diploma or equivalent; training providedRelevant certifications (e.g., CCM, CMC) often preferred
Work EnvironmentCall center setting, fast-paced, customer service focusHealthcare facilities, patient-centered, often office-based
Employer & IndustryHealthcare providers, insurance companies, third-party servicesHospitals, clinics, healthcare organizations

While both roles involve healthcare communication, Care Connect Call Center agents primarily handle inbound calls and customer inquiries in a call center environment. Care Coordinators work directly with patients to organize care plans and coordinate services. The roles differ mainly in work setting and responsibilities, but both require strong communication skills and healthcare knowledge.

More about Care Connect Call Center jobs

What cities are hiring for Care Connect Call Center jobs?

Cities with the most Care Connect Call Center job openings:

What states have the most Care Connect Call Center jobs?

States with the most job openings for Care Connect Call Center jobs include:

What job categories do people searching Care Connect Call Center jobs look for?

The top searched job categories for Care Connect Call Center jobs are:

Care Connect Call Center jobs near you
Infographic showing various Care Connect Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Specialist

Corning Federal Credit Union

Wilmington, NC • On-site

$14.25 - $17.75/hr

Other

Re-posted 13 days ago

Job description

NC Call Center Specialist
Location: This is an in-person role located in Wilmington, NC
Corning Credit Union is seeking Call Center Specialists to join our team in the Wilmington, NC market.
Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA.
We exist solely to serve our members. We're committed to helping our members prosper by being a trusted advisor for financial services. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team.
If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve.
Role Summary: As a Call Center Specialist I, you will build lasting member relationships with every interaction, troubleshoot and resolve member questions, perform a variety of financial transactions, and educate members on the products and services that best meet their financial needs.
Essential Job Duties
  • Maintain appropriate knowledge of core systems and CCU's products and services
  • Answer incoming calls and member questions in a prompt and professional manner
  • Present and explain beneficial products to members and assist in meeting their vast financial needs
  • Open new memberships, accounts, and services
  • Assist members with requests for account research needs
  • Collect information needed to process outgoing bank wires and ensure accuracy and safety, following all anti-fraud procedures
  • Proactively educate members on the ease of doing business with CCU through our many electronic service channels
  • Also assumes responsibility for other projects or duties as required or assigned
Required Competencies
  • Strong customer service and interpersonal skills with the ability to connect well with members via the telephone
  • Highly flexible and able to grasp and disseminate large amounts of information in a fast-paced call center environment
  • Possesses exceptional verbal and written communication skills
  • Exceptional attention to detail
  • Strong problem-solving skills
  • Confidence in promoting appropriate products and services
  • Technical aptitude with experience using mobile banking and other apps or financial services
Education Requirements
  • A bachelor's degree or other form of secondary education is preferred, commensurate work experience will also be considered
  • A high school diploma or GED is required
Experience Requirements
  • Prior call center or customer service experience is preferred but not required, as CCU will provide extensive training to the successful candidate
Communication Skills Requirements
  • The ability to read and comprehend moderate to advanced instructions and correspondence
  • The ability to write moderate to advanced correspondence within professional etiquette standards
  • The ability to effectively present information in one-on-one and group situations
Physical RequirementsReasonable accommodations may be made to enable individuals with disabilities to perform the role.
  • Ability to work in a repetitive motion for a lengthy period of time
  • Ability to work within a fast-paced call center environment
  • Regular use of computer required
  • Specific vision abilities required by this position include close vision and the ability to adjust focus from close range to long range

Corning Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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