Card Services Manager Jobs in Decatur, GA (NOW HIRING)

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

We are seeking a strategic, collaborative Portfolio Strategy Manager to help shape and advance Elan's commercial payments portfolio. This role is ideal for someone who combines strong product management and a forward-looking strategic mindset. The Product Manager will lead roadmap development, partner across teams, and help modernize the way Elan delivers value to bank partners and their customers.

In this role, you will help:

• Define and communicate a clear product strategy for Elan commercial payments in partnership with CPS, PCS, Treasury Management, servicing, technology, risk, sales, and operations.

• Build and manage a practical roadmap for key priorities, including the Canadian portfolio rebrand, a new Mastercard One Card BIN, modernized bank rebate models, automated contracting, and digital ordering capabilities, and help modernize legacy business processes to drive compliance and revenue.

• Use portfolio data, reporting, and business insights to identify opportunities, inform priorities, measure outcomes, and strengthen the value Elan delivers to partners.

• Improve the partner and customer experience by reducing friction, strengthening brand consistency, streamlining credit preflight processes, and exploring future payment hub capabilities.

• Advance adoption of the Elan Commercial Portal by delivering value-added capabilities-including Salesforce pipeline reporting, ServiceNow application status visibility, and enhanced spend insights-to strengthen partner engagement, increase referral activity, and support commercial portfolio growth.

Product Managers at U.S. Bank are customer obsessed and play a critical role in defining product vision, planning, development, and execution in support of our human + digital product strategy. This Product Manager will focus on Elan commercial payments, helping shape the next phase of portfolio growth and modernization for our bank partners and their customers.
This role requires a strong product leader who can bring structure to complex work, connect strategy to execution, and collaborate effectively across CPS, PCS, Treasury Management, technology, servicing, risk, sales, and operations. The ideal candidate will be comfortable using data and business insights to guide decisions, while also bringing creativity and curiosity to identify new ways to improve partner economics, digital experiences, and customer outcomes.
Key responsibilities include:

• Lead product strategy and roadmap development for Elan commercial payments, including priorities such as the Canadian portfolio rebrand, a new Mastercard One Card BIN, digital ordering capabilities, and the future go-to-market strategy for Elan.

• Partner closely across CPS, PCS, Treasury Management, technology, servicing, risk, sales, and operations to align priorities, clarify roles, remove barriers, and deliver a more connected partner and customer experience.

• Evaluate and modernize bank partnership rebate models to create more scalable, competitive, and partner-focused solutions.

• Strengthen portfolio reporting and business insights by reviewing data strategies, identifying gaps, and using analytics to inform product decisions and measure outcomes.

• Support digital enablement efforts, including automation of client contracting and development of on-demand ordering capabilities that simplify the partner and client experience.

• Drive creation of a new BIN for the Elan Mastercard One Card, coordinating the product, operational, servicing, risk, and go-to-market work needed to support launch readiness.

• Help define the future of an Elan payment hub, including how capabilities such as PaperTrl could expand Treasury Management payment options available through Elan.

• Complete the D&B project to support preflight review of Elan deals for unsecured credit, improving consistency, speed, and decision quality.

• Improve brand governance and customer-facing execution by identifying processes that may result in U.S. Bank branding being sent to Elan customers through cards, servicing contacts, or other touchpoints.

• Translate strategic priorities into clear product requirements, features, milestones, and delivery plans in partnership with agile, design, technology, risk, and business partners.

Location Flexibility: Qualified candidates located in other approved hub markets may be considered for this role.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.