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Car Rental Manager Jobs in Hawaii (NOW HIRING)

Hertz

On-Site Rental Sales Agent

Lihue, HI · On-site

$16.50/hr

Provide world class customer service by managing the rental (and occasionally return) process, in ... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ...

Hertz

On-Site Rental Sales Agent

Kahului, HI · On-site

$17/hr

Provide world class customer service by managing the rental (and occasionally return) process, in ... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ...

Hertz

On-Site Rental Sales Agent

Kailua Kona, HI · On-site

$16.50/hr

Provide world class customer service by managing the rental (and occasionally return) process, in ... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ...

Managed Labor Solutions

Rental Car Driver

Kahului, HI · On-site

$12.25 - $16.50/hr

Managed Labor Solutions (MLS) , a leading nationwide rental car outsourcing company, is looking to hire committed and efficient people to join our Rental Car Driving team. What you'll be doing:

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Car Rental Manager information

See Hawaii salary details

$11

$19

$29

How much do car rental manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for car rental manager in Hawaii is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between Car Rental Manager vs Car Rental Agent?

AspectCar Rental ManagerCar Rental Agent
Required CredentialsHigh school diploma; management experience; sometimes certifications in customer service or businessHigh school diploma; customer service skills; sometimes sales or hospitality experience
Work EnvironmentOffice setting, overseeing operations, managing staffFront desk, interacting with customers, processing rentals
Employer & Industry UsageRental agencies, fleet management companiesRental locations, car rental agencies
Common Search & ComparisonManagement roles, overseeing rental operationsCustomer service, rental processing

The main difference between a Car Rental Manager and a Car Rental Agent lies in their responsibilities and experience. The manager oversees operations, manages staff, and handles higher-level decisions, often requiring management experience and certifications. The agent primarily interacts with customers, processes rentals, and provides service at the rental counter. Both roles are essential in the car rental industry, but they differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a car rental manager?

To thrive as a Car Rental Manager, you need expertise in customer service, sales management, and operations oversight, typically supported by a degree in business or hospitality management. Familiarity with rental management software, CRM systems, and point-of-sale tools is highly beneficial. Strong leadership, problem-solving, and interpersonal communication skills distinguish top performers in this role. These skills are crucial for ensuring smooth operations, maximizing revenue, and delivering exceptional customer experiences in a competitive market.

What are some common challenges a car rental manager faces, and how are they typically addressed?

Car Rental Managers often encounter challenges such as managing vehicle availability during peak seasons, handling customer complaints effectively, and maintaining fleet quality. To address these issues, they use reservation systems to optimize fleet usage, implement strong customer service protocols, and schedule regular vehicle maintenance. Additionally, they collaborate closely with their team and other departments, such as sales and maintenance, to ensure smooth operations and high customer satisfaction.

What is a car rental manager?

Car Rental Managers are professionals responsible for overseeing the daily operations of a car rental agency or branch. Their duties include managing staff, ensuring high levels of customer service, maintaining the rental fleet, and achieving sales targets. They also handle customer issues, coordinate vehicle maintenance, and implement company policies. Effective Car Rental Managers are organized, customer-focused, and skilled at problem-solving and leadership.

How much do car rental managers make?

Car rental managers typically earn a median annual salary of around $45,000 to $60,000, depending on location, experience, and company size. They oversee daily operations, customer service, and fleet management, often requiring strong organizational and leadership skills.
What are the most commonly searched types of Car Rental jobs in Hawaii? The most popular types of Car Rental jobs in Hawaii are:
What are popular job titles related to Car Rental Manager jobs in Hawaii? For Car Rental Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Car Rental Manager jobs in Hawaii look for? The top searched job categories for Car Rental Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Car Rental Manager jobs? Cities in Hawaii with the most Car Rental Manager job openings:
Car Rental Manager jobs near you
Infographic showing various Car Rental Manager job openings in Hawaii as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $41,137 per year, or $19.8 per hour.

On-Site Rental Sales Agent Part Time

The Hertz Corporation

Lihue, HI • On-site

$17/hr

Part-time

Medical, Dental, Vision

Re-posted 10 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

141st of 171 rated vehicle equipment hire

Job description

The Dollar/Thrifty On-Site Rental Sales Agent Part Time consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. 

On-Site Location Address: 3250 Hoolimalima Pl, Lihue, HI 96766

What You'll Get:

  • Hourly Rate is $17.00 + Commission. 
  • Sign-on Bonus: $2,000 ($1,000 paid at 60 and 90 days of employment)
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Weekly Pay 
    • Holiday Pay 
    • Career growth opportunities 
    • Paid Training to expand your skills and knowledge 
    • Comprehensive Medical, Dental, & Vision benefit options after 30 days 
    • Up to 40% off the base rate of any standard Hertz Rental
       

Responsibilities:

  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer's service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
     

Skills:

  • Passion for customer service and attention to detail - Goes the extra mile
  • Self-motivated to achieve and exceed targeted goals
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
  • Proficiency in English
  • Good communication skills both written and oral.  Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
  • Work in a fast-paced environment with a variety of tasks.  
  • Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team
  • 100% customer focus, with proven experience within a customer facing environment
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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