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Car Rental Assistant Jobs in Virginia (NOW HIRING)

Enterprise Holdings

Greeter- Dulles Airport

Dulles, VA · On-site

$18.50/hr

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car ... where applicable. * Assist members with questions and concerns to minimize counter visits.

Prism Maritime

Administrative Assistant I, II

Chesapeake, VA · On-site

$16.50 - $22.25/hr

Administrative Assistant I, II Work Location: Chesapeake, VA - In Office FLSA Status: Full-Time, ... and car rental reservations. * Conducts work IAW established policies and procedures. * Travel ...

Enterprise Holdings

Accounting Coordinator

Glen Allen, VA · On-site

$24 - $25/hr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet ... Answer branch inquiries * Assist with Accounts Payable transactions as assigned and perform ...

Prism Maritime

Administrative Assistant I, II

Chesapeake, VA · On-site

$15.75 - $21.25/hr

Administrative Assistant I, II Work Location: Chesapeake, VA - In Office FLSA Status: Full-Time, ... and car rental reservations. * Conducts work IAW established policies and procedures. * Travel ...

Enterprise Holdings

Accounting Coordinator

Glen Allen, VA · On-site

$24 - $25/hr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet ... Answer branch inquiries * Assist with Accounts Payable transactions as assigned and perform ...

Enterprise Holdings

Accounting Coordinator

Glen Allen, VA · On-site

$24 - $25/hr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet ... Answer branch inquiries * Assist with Accounts Payable transactions as assigned and perform ...

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Car Rental Assistant information

What are Car Rental Assistants?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the key skills and qualifications needed to thrive as a Car Rental Assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a Car Rental Assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.
What are the most commonly searched types of Car Rental jobs in Virginia? The most popular types of Car Rental jobs in Virginia are:
What are popular job titles related to Car Rental Assistant jobs in Virginia? For Car Rental Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Car Rental Assistant jobs in Virginia look for? The top searched job categories for Car Rental Assistant jobs in Virginia are:
What cities in Virginia are hiring for Car Rental Assistant jobs? Cities in Virginia with the most Car Rental Assistant job openings:
Car Rental Assistant jobs near you
Seasonal Lot Attendant - Dulles Airport

Seasonal Lot Attendant - Dulles Airport

Enterprise Holdings

Dulles, VA

$17/hr

Full-time

Re-posted 21 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

96th of 149 rated vehicle equipment hire

Job description

The National brand of Enterprise Mobility is seeking responsible, dedicated people to join our team as Seasonal Full Time Lot Attendants located at Dulles Airport (IAD)- 23430 Autopilot Dr. Dulles, VA. 

The lot attendant is responsible for moving and positioning vehicles to various designated locations between our properties for servicing, transport and/or rental. Additionally, they will perform all daily responsibilities with a focus on the needs to have vehicles ready for customers in accordance with our high-quality standards.

This is a seasonal position with a 6 month maximum length of employment.

The pay for this position is $17.00 / hour.

Schedule(s):

  • Thursday-Monday: 8am-5pm
  • Thursday-Monday: 9am-5:30pm 
  • Thursday-Monday 11am-7:30pm 

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 


Our Lot Attendants are responsible for the transporting and shuttling of rental vehicles around and between our National/Alamo and Enterprise locations at our Airport location.

  • Assist members with questions and concerns to minimize counter visits
  • Drive the vehicles from return location to cleaning/servicing location
  • Drive serviced vehicles from cleaning location to ready line location and park for easy access by customers
  • Move vehicles to different areas of the lot or facility as needed and directed by management
  • Deliver vehicles to other Enterprise locations off Airport property as directed by management
  • Ride with or follow drivers to drop off vehicle(s) or pick up vehicle(s)
  • May need to communicate via 2-way radio or cellular phone
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


  • Must have a valid driver's license
  • Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, education and social security.
  • Under 25 minute commute (in rush hour traffic) from the location posted preferred

  • Must have at least six (6) consecutive months of prior work/organizational experience

  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be willing to accept a seasonal role up to 6 months tenure.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

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