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Car Rental Assistant Jobs in Virginia (NOW HIRING)

The Rental Sales Representative will assist customers with equipment recommendations and technology ... Frequent travel is required - overnight or out town via car or airplane * Must be able to handle ...

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Assistant Store Manager

Danville, VA · On-site

$13.38 - $15.16/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Assistant Store Manager

Woodbridge, VA · On-site

$17 - $18.50/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Assistant Store Manager

Hampton, VA · On-site

$16 - $18/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Assistant Store Manager

Virginia Beach, VA · On-site

$14.13 - $16.01/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Assistant Store Manager

Lynchburg, VA · On-site

$15 - $16.95/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

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Car Rental Assistant information

What are Car Rental Assistants?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the key skills and qualifications needed to thrive as a Car Rental Assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a Car Rental Assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.
What are the most commonly searched types of Car Rental jobs in Virginia? The most popular types of Car Rental jobs in Virginia are:
What are popular job titles related to Car Rental Assistant jobs in Virginia? For Car Rental Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Car Rental Assistant jobs in Virginia look for? The top searched job categories for Car Rental Assistant jobs in Virginia are:
What cities in Virginia are hiring for Car Rental Assistant jobs? Cities in Virginia with the most Car Rental Assistant job openings:
RENTAL SALES REPRESENTATIVE

RENTAL SALES REPRESENTATIVE

Carter Machinery

Sterling, VA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Carter Machinery rating

8.8

Company rating: 8.8 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

13th of 149 rated vehicle equipment hire


Job description

We are currently offering a $5,000 sign-on bonus for Rental Sales Representative new hires, $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.
Join a Company That's Built to Elevate You.
At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters.
Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.
Job Title: Rental Sales Representative
Location: Dulles, Virginia
Starting Compensation Range: This is a sales position eligible for a base salary plus commissions with a probable income of more than $100,000. The final compensation is negotiable and subject to candidate's experience and skills.
With our ongoing growth, we're continuously looking for skilled professionals to grow with us. The Rental Sales Representative is responsible for promoting Caterpillar equipment and Allied product rental, affecting the rental of all products assigned to the Division's rent-to-rent fleet to all customers and markets in accordance with the policies of Carter Machinery Company, Inc. The Rental Sales Representative will assist customers with equipment recommendations and technology advancements that enable greater productivity. They will also ensure all equipment deliveries meet the conditions of the rental agreement and monitor customer satisfaction with products.
Requirements for the Rental Sales Representative position include:
  • Self-starter able to work with limited supervision; capable of developing objectives, setting priorities, and implementing ideas in a timely manner
  • High mechanical aptitude required; must understand construction phases, job situations, and project conditions for suggestion appropriate products to customers
  • Excellent customer satisfaction skills and ability to build and maintain strong internal and external relationships
  • Must be able to service existing customers with periodic scheduled visits, and effectively prospect potential new customers
  • Must be a good listener with excellent written and verbal communication skills
  • Must be innovative and creative; able to quickly evaluate facts, and maintain good judgment when making decisions
  • Clean driving record and a valid driver's license required; capable of towing and operating equipment for demonstration purposes
  • Strong PC skills and ability to self-develop and adapt to changing technology
  • Must have an excellent driving record
  • Frequent travel is required - overnight or out town via car or airplane
  • Must be able to handle large volumes of work in a fast-paced environment
  • Must be willing to work shifts needed, including days, nights, and/or weekends to meet customer demands
  • Promote a positive customer experience
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Seeking Candidates with:
  • Minimum two years' sales experience
  • Experience in a closely related industry, such as material handling, construction, engineering or equipment distribution would be a plus.

Physical Requirements:
  • Required to sit and talk or hear
  • Frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms
  • Occasionally lift and/or move up to 20 pounds
  • Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

Competitive Compensation and Benefits:
  • Health, dental and vision insurance
  • Paid time off
  • 401(k), $0.75 to $1.25 match up to 6%
  • Life and disability insurance
  • In-house training instructors/programs
  • Tuition reimbursement
  • Employee referral bonus program
  • Tool allowances and tool loans
  • Discounts on cellular phone service, computers, and vehicles
  • Opportunities for overtime
  • Shift differential (if applicable)

You'll gain access to real learning, real advancement, and a real future in a company that's reshaping what it means to lead in our industry. If you're looking for purpose, possibilities, and a team that wins together - you belong at Carter Machinery.
Come build what matters and build your future with us.
Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply.
Carter Machinery is a drug-free workplace.
*Special rules and restrictions may apply to sign-on bonus eligibility for rehires.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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