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Car Rental Assistant Jobs in Virginia (NOW HIRING)

EDS Service Solutions

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ORF Airport Car Rental Staffing Coordinator/Assistant

Norfolk, VA · On-site

$15/hr

EDS Service Solutions is currently seeking an Assistant Staffing Specialist (bilingual is a plus), high achieving, results-oriented staffing specialist to join our team at our Norfolk International ...

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Hertz

Sales and Service Specialist

Norfolk, VA · On-site

$17/hr

Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. * Assist customers with various post rental inquiries that involve the ...

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Car Rental Assistant information

What are Car Rental Assistants?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the key skills and qualifications needed to thrive as a Car Rental Assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a Car Rental Assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.
What are the most commonly searched types of Car Rental jobs in Virginia? The most popular types of Car Rental jobs in Virginia are:
What are popular job titles related to Car Rental Assistant jobs in Virginia? For Car Rental Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Car Rental Assistant jobs in Virginia look for? The top searched job categories for Car Rental Assistant jobs in Virginia are:
What cities in Virginia are hiring for Car Rental Assistant jobs? Cities in Virginia with the most Car Rental Assistant job openings:
Car Rental Assistant jobs near you
ORF Airport Car Rental Staffing Coordinator/Assistant

ORF Airport Car Rental Staffing Coordinator/Assistant

EDS Service Solutions

Norfolk, VA • On-site

$15/hr

Full-time

Posted 2 days ago

New

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Job description

EDS Service Solutions is currently seeking an Assistant Staffing Specialist (bilingual is a plus), high achieving, results-oriented staffing specialist to join our team at our Norfolk International Airportlocation.

The Staffing Specialist fully supports our staffing efforts. It is essential to consistently complete a high volume of calls and interviews a day! The Staffing Coordinator is responsible for interviewing and hiring candidates to fill our positions within the company. The staffing specialist will work hand in hand with the managers on site to understand the hiring needs and implement recruiting strategies to attract qualified candidates.

Pay: $15/hr - Weekly Pay!!

Location: Norfolk International Airport

The job duties of this position include but are not limited to:

  • Hiring: Establish proper staffing and service levels at or above operating standards within the allotted time frame.
  • Data Entry: Uploading applications, time logs, new hire forms, ensure the accuracy, legal compliance, and collection of employment and payroll documents, as well as other weekly data, to be sent to corporate within specified timelines for timely processing of personnel scheduling, payroll, and billing reports.
  • Local Recruiting: Spread the word, accept referrals, Design, develop, and maintain the recruitment process in your Branch in accordance with corporate directives (including its description, recruitment measurement definitions, regular measurement reporting, and taking proper actions to close gaps)
  • Onboarding: Ensure that onboarding and human resources files are kept properly and in accordance with local, state, and federal regulations. Perform new employee orientations, onboarding, employee relations, and exit interviews.
  • Screening and interviewing: interviewing candidates on skills, qualifications and availability for applying roles.
  • Create and maintain printed and electronic communications for staff notifications, opportunities, and general communication. Exemplify the desired organizational culture and philosophies by incorporating them into recruiting and training programs.

Required Skills and Experience:

  • Interviewing and onboarding experience
  • Timekeeping management
  • Excellent customer
  • Excellent interpersonal skills, the ability to relate to individuals at all levels of the organization, and the ability to adapt to a rapidly changing environment
  • Outstanding written and verbal communication abilities

If you meet the requirements requested and would like to be considered for the position, please submit your resume with a good point of contact.

#EDSNationwide

Apply Today to our link below!!!

https://www.edsservicesolutions.com/apply 

Office hours for the recruiting department are Monday through Friday from 9:00 am to 5:30 pm Eastern Time. EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.