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Car Rental Assistant Jobs in Virginia (NOW HIRING)

EDS Service Solutions

Lead - Car Rental

Springfield, VA · On-site

$16/hr

... the car rental industry. Whether you're looking to start a new career or earn extra income, we ... Fill in for the Supervisor as needed and oversee shift operations. * Assist in various roles, such ...

EDS Service Solutions

Lead - Car Rental

Dulles, VA · On-site

$16/hr

... the car rental industry. Whether you're looking to start a new career or earn extra income, we ... Fill in for the Supervisor as needed and oversee shift operations. * Assist in various roles, such ...

EDS Service Solutions

Lead - Car Rental

Norfolk, VA · On-site

$13/hr

... the car rental industry. Whether you're looking to start a new career or earn extra income, we ... Fill in for the Supervisor as needed and oversee shift operations. * Assist in various roles, such ...

Ride Now Rental Cars

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Rental Car Operations Specialist

Portsmouth, VA · On-site

$15 - $17/hr

Key Responsibilities: * Assist with vehicle check-in/check-out procedures and inspections * Ensure ... Prior experience in operations, logistics, or car rental is a plus * Strong organizational and ...

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Car Rental Assistant information

What is a car rental assistant?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the key skills and qualifications needed to thrive as a car rental assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a car rental assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.
What are the most commonly searched types of Car Rental jobs in Virginia? The most popular types of Car Rental jobs in Virginia are:
What are popular job titles related to Car Rental Assistant jobs in Virginia? For Car Rental Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Car Rental Assistant jobs in Virginia look for? The top searched job categories for Car Rental Assistant jobs in Virginia are:
What cities in Virginia are hiring for Car Rental Assistant jobs? Cities in Virginia with the most Car Rental Assistant job openings:
Car Rental Assistant jobs near you
Infographic showing various Car Rental Assistant job openings in Virginia as of June 2026, with employment types broken down into 3% As Needed, 46% Full Time, 43% Part Time, 3% Temporary, and 5% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Lead - Car Rental

EDS Service Solutions

Springfield, VA • On-site

$16/hr

Full-time

Medical, Vision

Re-posted 22 days ago

Job description

At EDS Service Solutions , we specialize in connecting great people with top companies in the car rental industry. Whether you're looking to start a new career or earn extra income, we offer flexible, rewarding work that fits your schedule. Join a team that values dedication, safety, and efficiency.
How to Apply:
If you're ready to lead a dynamic team, apply today or contact our recruiting department at (757) 337-5188 to schedule an interview. Office hours are Monday through Friday, from 8:30 AM to 5:00 PM (Eastern Time).
Equal Opportunity Employer:
EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.
Responsibilities
  • Supervise and monitor employees during your shift to ensure productivity and adherence to safety protocols.
  • Meet and exceed productivity standards and benchmarks at your assigned location.
  • Complete necessary paperwork and documentation related to shift performance.
  • Train, coach, and mentor new employees to help them succeed in their roles.
  • Fill in for the Supervisor as needed and oversee shift operations.
  • Assist in various roles, such as driver/transport lead to ensure smooth operations when necessary.

Requirements
  • Must be 21 years of age or older.
  • Valid driver's license with a clean driving record for the past 3 years.
  • At least 2 years of experience in a supervisory or leadership role.
  • Bilingual English/Spanish is a plus but not required.

Benefits
  • Competitive pay with weekly paychecks.
  • Opportunities for career growth and development within the company.
  • Health and vision insurance.

Schedule
  • Flexible shifts, including weekends and holidays.

Licenses/Certifications
  • Valid driver's license required.

Work Location
  • Avis Rental Car, Springfield, VA.
  • Near Springfield-Branson National Airport (SGF).

Apply