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Car Rental Assistant Jobs in Virginia (NOW HIRING)

EDS Service Solutions

Rental Car Cleaner

Henrico, VA · On-site

$15/hr

Add air fresheners and assist with minor stain removal as needed * Check and refill windshield ... Opportunity to work with leading rental car companies * Fast-paced and supportive team environment ...

Southern Auto Group

Rental Car Coordinator

Roanoke, VA

$17 - $20/hr

Coordinate daily rental reservations and vehicle availability * Assist customers with the rental process and paperwork * Maintain accurate rental records and billing information * Communicate with ...

New

Hertz

Sales and Service Specialist

Norfolk, VA

$17/hr

Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. * Assist customers with various post rental inquiries that involve the ...

Hertz

Sales and Service Specialist

Norfolk, VA · On-site

$17/hr

Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. * Assist customers with various post rental inquiries that involve the ...

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Car Rental Assistant information

What are the key skills and qualifications needed to thrive as a Car Rental Assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a Car Rental Assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.

What are Car Rental Assistants?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the most commonly searched types of Car Rental jobs in Virginia? The most popular types of Car Rental jobs in Virginia are:
What are popular job titles related to Car Rental Assistant jobs in Virginia? For Car Rental Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Car Rental Assistant jobs in Virginia look for? The top searched job categories for Car Rental Assistant jobs in Virginia are:
What cities in Virginia are hiring for Car Rental Assistant jobs? Cities in Virginia with the most Car Rental Assistant job openings:
Car Rental Assistant jobs near you
Infographic showing various Car Rental Assistant job openings in Virginia as of May 2026, with employment types broken down into 1% As Needed, 34% Full Time, 61% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Car Rental Drivers RIC Airport

Car Rental Drivers RIC Airport

EDS Service Solutions

Glen Allen, VA

$13.50/hr

Full-time

Posted 11 days ago

Job description

Love working around cars? Join EDS Service Solutions and work with some of the newest vehicle models at top-rated rental car companies across the country. Get paid weekly while staying active in a fast-paced team environment.

EDS Service Solutions partners with major car rental companies across the United States, helping keep airport rental operations running smoothly and efficiently. This is a great opportunity for individuals coming from rideshare, delivery driving, warehouse, or customer service backgrounds.

What You’ll Do

  • Drive rental vehicles safely throughout airport and rental lot locations

  • Move vehicles between customer return, car wash, maintenance, and ready-line areas

  • Park and organize vehicles for customer pickup

  • Follow company safety procedures and operational guidelines

  • Assist with maintaining an organized and efficient vehicle flow

  • Work both independently and as part of a team in a fast-paced environment

What We’re Looking For

  • Valid driver’s license required

  • Must be at least 21 years old

  • Legally authorized to work in the United States

  • Clean driving record within the past 3 years

  • Weekend availability required

  • Ability to frequently enter and exit vehicles throughout the shift

  • Dependable, punctual, and safety-focused attitude

Position Details

  • Job Type: Full-time and Part-time opportunities available

  • Pay: $13.50/hour

  • Work Location: Richmond International Airport

Available Shifts

  • Morning shifts

  • Evening shifts

  • Night shifts

  • 8-hour shifts available

Benefits

  • Paid training

  • Opportunity to work with leading rental car companies

  • Supportive team environment

Apply Today!

If you meet the qualifications, submit your application today for immediate consideration.

Visit https://www.edsservicesolutions.com/apply

Recruiting Department: (804)-316-9559
Office Hours: Monday–Friday, 9:00 AM–5:30 PM Eastern Time

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