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Car Rental Assistant Jobs in Alaska (NOW HIRING)

Replacement Accts Admin

Juneau, AK ยท On-site

$50K/yr

What You'll Do: * Assist manager, supervisor in initial training regarding Hertz' processes and ... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ...

New

No previous rental car experience? No problem! We are willing to train the right candidates. We're ... Supporting the team to ensure vehicles are ready for customers on time * Assist customers with the ...

$24/hr

You may also assist senior technicians with more complex diagnostics and repair procedures as you ... car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based ...

Job Title: CNA Work Location: Valdez, AK 99686 Contract: 13 weeks Shift: 3x12 Variable Pay Rate ... You must provide a valid driver's license and proof of personal car insurance that includes rental ...

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Car Rental Assistant information

What are Car Rental Assistants?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the key skills and qualifications needed to thrive as a Car Rental Assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a Car Rental Assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.
What are popular job titles related to Car Rental Assistant jobs in Alaska? For Car Rental Assistant jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Car Rental Assistant jobs in Alaska look for? The top searched job categories for Car Rental Assistant jobs in Alaska are:
What cities in Alaska are hiring for Car Rental Assistant jobs? Cities in Alaska with the most Car Rental Assistant job openings:

Assistant Manager - Tourism, Travel & Airport Operations

Alaska Rent-A-Car

Anchorage, AK โ€ข On-site

$70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

Description:

Assistant Manager - Tourism, Travel & Airport Operations - Airport & Midtown Locations

Full-Time | On-Site

AVIS Alaska Rent A Car โ€“ Employee-Owned Company


Compensation: $70,000+ annually (Base Salary + Performance Incentives + Bonuses)


Step Into Leadership With One of Alaskaโ€™s Most Established Transportation Companies


Avis Alaska is seeking a motivated Assistant Manager to help lead operations at our Anchorage Airport and Midtown locations. This is an excellent opportunity for professionals currently working in the car rental industry who are ready to take the next step beyond traditional branch roles and expand their leadership experience.


As an Anchorage Area Assistant Manager, you will work directly with the Anchorage City Manager to oversee daily operations, support team performance, and ensure an exceptional rental experience for customers.

This role provides hands-on leadership across multiple locations, allowing you to build operational expertise while developing your management career.


Ideal Career Move for Professionals in the Travel & Hospitality Industry


Professionals currently working in rental car management, hotel operations, tourism services, or airport guest services are strongly encouraged to apply. This role is an excellent next step for current or former Management Trainees, Assistant Managers, and Branch Managers from rental car companies, as well as hospitality and tourism leaders, who are looking to expand their leadership experience within Alaskaโ€™s travel and tourism industry.


Candidates with experience in the following roles often excel in this position:


โ€ข Rental Car Assistant Manager or Branch Manager
โ€ข Hotel Front Office Manager or Guest Services Manager
โ€ข Hospitality Supervisor or Operations Manager
โ€ข Tourism or Travel Services Manager
โ€ข Airport Operations Supervisor
โ€ข Transportation or Fleet Operations Manager

If you enjoy working with travelers, leading teams, and operating in a fast-paced customer service environment, this role provides an opportunity to grow your career within Alaskaโ€™s tourism economy.


Why Join Avis Alaska?


Many professionals working in hospitality, tourism, and rental car management are looking for opportunities that provide greater responsibility, stronger earning potential, and long-term career growth.


At Avis Alaska, youโ€™ll find:

  • Employee-Owned Company (ESOP) โ€“ retirement contributions fully funded by the company
  • Leadership experience across multiple Anchorage locations
  • Performance-based bonuses and incentive opportunities
  • Hands-on operational leadership and team development
  • Career advancement opportunities within a statewide organization

Unlike large corporate environments, our locally operated structure allows leaders to have greater visibility, influence, and impact on operations.


Key Responsibilities:


Operations Management

  • Support the Anchorage City Manager in overseeing operations at the Anchorage Airport and Midtown locations.
  • Help manage staffing levels, scheduling, and operational performance.
  • Ensure vehicles are cleaned, prepared, and available to meet customer demand.

Customer & Guest Experience

  • Provide excellent service to travelers renting vehicles.
  • Assist customers at the rental counter and resolve service concerns.
  • Maintain high guest satisfaction standards consistent with hospitality industry best practices.

Sales & Revenue Performance

  • Promote rental upgrades and additional travel products.
  • Support team members in achieving sales and service goals.
  • Monitor operational metrics and help improve location performance.

Team Leadership & Development

  • Assist in coaching rental agents and service staff.
  • Support training initiatives and employee development.
  • Foster a positive, collaborative workplace culture.

Compensation:

Total Annual Earnings Potential: $70,000+


Compensation includes:

  • Base salary
  • Commission opportunities
  • Performance incentives
  • Monthly and annual bonus programs
  • Annual performance review and compensation evaluation

Benefits


Eligible employees working 30+ hours per week receive:

  • Medical, Dental, and Vision Insurance
  • Paid Holidays
  • Paid Time Off (PTO)
  • Paid Sick Leave (PSL)
  • Employee Stock Ownership Plan (ESOP) โ€“ 100% company-funded retirement benefit *must work 1000 hours to be vested

Additional benefits include:

  • Sales incentives and bonus opportunities

Why Professionals From the Rental Car & Hospitality Industry Join Avis Alaska


โ€ข Opportunity to lead operations across multiple locations
โ€ข Competitive compensation with performance incentives
โ€ข Employee-owned company with ESOP retirement benefits
โ€ข Leadership visibility within a locally operated organization
โ€ข Career growth within Alaskaโ€™s tourism and transportation industry


Why Join AVIS Alaska


Build your future as an Employee Owner.

AVIS Alaska has proudly served Alaska for over 70 years, and we believe our people are the reason for our success. As a locally owned and employee-owned company, every team member plays an important role in shaping the future of our organization and the service we provide across the state.

One of the unique benefits of working with AVIS Alaska is our Employee Stock Ownership Plan (ESOP). This company-funded retirement benefit allows eligible employees to become employee owners of the business, meaning you share in the success that you help create.

Over time, company contributions to the ESOP can help you build long-term financial security and invest in your future while continuing to grow your career with our team. That means when the company succeeds, you succeed too.

At AVIS Alaska, you're not just working for a company, youโ€™re helping build your future as an employee owner of AVIS Alaska.

We foster a culture built on teamwork, accountability, strong work ethic, and exceptional customer service, where employees are supported in developing their skills and advancing within the company.

If you're ready to grow your career, develop your sales skills, and build long-term financial ownership, weโ€™d love to meet you.

Apply today and start building your future as an employee-owner of AVIS Alaska.


Requirements:
  • Valid driverโ€™s license with a good driving record
  • Strong leadership and customer service skills
  • Computer proficiency and typing ability
  • Positive attitude and strong work ethic
  • Previous supervisory or management experience preferred
  • Experience in car rental, hospitality, tourism, airport operations, transportation, or guest services management strongly preferred