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Captel Jobs in Wisconsin (NOW HIRING)

Shipping Clerk | Application

Madison, WI · On-site

$16.75 - $19.75/hr

Advanced Assembly, Inc. is an electronics manufacturing services provider of electronic assemblies and products, including the Captioned Telephone (CapTel). Our exceptional reputation has been earned ...

Advanced Assembly, Inc. is an electronics manufacturing services provider of electronic assemblies and products, including the Captioned Telephone (CapTel). Our exceptional reputation has been earned ...

Captel information

See Wisconsin salary details

$31.3K

$57K

$75.2K

How much do captel jobs pay per year?

As of Sep 5, 2026, the average yearly pay for captel in Wisconsin is $56,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $62,100.00 per year, depending on experience, location, and employer.

What is a CapTel?

A CapTel job involves working as a Captioning Assistant to help individuals with hearing loss communicate over the phone. Employees use voice recognition technology to provide real-time captions for conversations, ensuring accuracy and clarity. The role requires strong listening and typing skills but does not involve direct customer interaction. It's an entry-level position with flexible scheduling, often in a call center environment.

What does a CapTel operator do?

As a CapTel operator, your daily routine involves listening to live phone conversations and accurately transcribing them in real-time using specialized captioning software, so that callers with hearing loss can read what’s being said. Most CapTel operators work in a professional call center environment, often during set shifts that may include evenings and weekends. You’ll collaborate with a supportive team and follow strict confidentiality protocols to protect caller privacy. The pace can be steady due to the constant flow of calls, but comprehensive training and ongoing support help you maintain accuracy and efficiency throughout your shift.

What are the key skills and qualifications needed to thrive in the CapTel position, and why are they important?

To thrive as a CapTel (Captioned Telephone) operator, you need excellent listening skills, accurate typing proficiency, and strong attention to detail, typically with a high school diploma or equivalent. Familiarity with specialized captioning software and telecommunication systems is essential, and on-the-job training is often provided. Patience, professionalism, and a clear speaking voice are important soft skills that enhance customer interactions. These competencies ensure accurate and timely captioning for individuals with hearing loss, supporting effective communication and customer satisfaction.

What are popular job titles related to Captel jobs in Wisconsin?

For Captel jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Captel jobs?

Cities in Wisconsin with the most Captel job openings:

Infographic showing various Captel job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,956 per year, or $27.4 per hour.

Manufacturing Production Opportunities | Application

Ultratec

Madison, WI • On-site

$21/hr

Full-time, Other

Re-posted 6 days ago


Job description

Assemblers & Machine Operators | Full-Time | Madison, WI
Advanced Assembly, Inc. (AAI), located in University Research Park on the west side of Madison, is hiring for multiple manufacturing production opportunities within our electronics manufacturing operation.
AAI is an electronics manufacturing services provider of electronic assemblies and products, including the Captioned Telephone (CapTel). Our reputation is built on quality, reliability, and consistent production performance.
This posting includes multiple openings for:
  • Assemblers
  • Machine Operators

Applicants will select their area(s) of interest during the application process. Recruiting will review qualifications and match candidates to the most appropriate role based on experience, availability, and business needs.
Schedule & Pay
All positions are full-time with two shift options:
  • First Shift: Monday-Thursday: 5:30 AM - 3:00 PM, Friday: 5:30 AM - 9:30 AM
  • Second Shift: Monday-Thursday: 2:45 PM - 12:45 AM

Starting Pay
  • Assembler: $19.00/hr (1st shift) | $20.00/hr (2nd shift)
  • Machine Operator: $20.00/hr (1st shift) | $21.00/hr (2nd shift)

Wage depending on experience.
Sign-On Bonus
New employees are eligible for a $1,500 sign-on bonus, paid following successful completion of the 90-day probationary period.
JOB DESCRIPTIONS
Assembler
Job Summary: The Assembler I position is responsible for performing routine, repetitive assembly tasks to produce products that meet established quality standards and specifications. This is an entry-level position requiring attention to detail, ability to follow instructions, and consistent production output.
Essential Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Assemble products and sub-assemblies according to written documentation.
  • Test functional performance of assemblies using various meters and test equipment.
  • Move material to and from work area.
  • Minimal soldering of components may be required.
  • Utilize small hand tools, jigs, and fixtures.
  • Package product per process instructions.
  • Perform other job-related duties as assigned by primary supervisor.

Supervisory Responsibilities: No direct reports.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Requirements: The requirements listed below are representative of the knowledge, skills and/or abilities required.
  • High school diploma/GED preferred.
  • Manufacturing experience preferred.
  • Ability to read, speak, and understand both verbal and written instructions in the English language.
  • Good hand-eye coordination and attention to detail (working with small electronic parts).

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical Demands: While performing the duties of this job, the employee is regularly required to sit, hear and talk; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. Specific vision abilities required by the job include close vision, depth perception and the ability to adjust focus.
    • Ability to sit or stand in one area for long periods of time, with minimal breaks.
    • Physical ability to move freely and have sufficient reflexes to perform the same tasks repeatedly using hands and power tools to complete the task at a constant rate.
    • Ability to perform the same task repeatedly.
    • Ability to lift up to 35 lbs. occasionally.
  • Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Machine Operator
Job Summary: Machine Operators are responsible for everyday machine operation of the Surface Mount (SMT), Coating, Wave or Automated Optical Inspection (AOI) equipment. This is an entry-level Machine Operator position.
Essential Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Follow directions, read from, and interpret written instructions.
  • Make sound judgments while operating production equipment.
  • Organize responsibilities to achieve maximum output to meet production and quality requirements.
  • Understand and follow all applicable quality system procedures and perform all assigned responsibilities outlined in the quality system.
  • Keep work areas neat and organized.
  • Follow established product handling procedures consistently.
  • Setup, run and tear down jobs on each of the production lines.
  • Operate the SMT line, Wave, coating or AOI equipment.
  • Provide general assistance to the workflow when and where needed.
  • Perform daily cleaning of machine as needed.
  • Follow the daily checklist.
  • Communicate with the Automation Technicians, Supervisor, or Team Leads on quality issues.
  • Verify parts on the line.
  • Assist Automation Technicians as needed.
  • Perform other job-related duties as assigned by primary supervisor.

Supervisory Responsibilities: No direct reports.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Requirements: The requirements listed below are representative of the knowledge, skills and/or abilities required.
  • High School Diploma/GED equivalent preferred.
  • Ability to read, speak, and understand both verbal and written instructions in the English language.
  • Knowledge of SMT, Wave, AOI or coating equipment preferred but not required.
  • Intermediate computer skills including Microsoft Excel and Word.
  • Good verbal and written skills to communicate well in a diverse team environment.
  • Ability to fill out daily records and logs.
  • Ability to distinguish colors, fine circuit detail, and tones.

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical Demands: While performing the duties of this job, the employee is regularly required to sit, hear and talk; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. Specific vision abilities required by the job include close vision, depth perception and the ability to adjust focus.
    • Ability to stand in one area for long periods of time, with minimal breaks.
    • Physical ability to move freely and have sufficient reflexes to perform the same tasks repeatedly using hands to complete the task at a constant rate so the assembly line will not be interrupted.
    • Hand-eye coordination is necessary to work with small electronic parts.
    • Ability to lift up to 40 lbs. on a regular basis.
  • Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Why Work at AAI
  • Stable, long-standing manufacturing employer.
  • Training provided for entry-level candidates.
  • Friendly, casual work environment.
  • Opportunities for advancement and skill development.
  • Strong reputation for quality and reliability.

Candidate Selection Process
Applicants will:
  • Select Assembler, Machine Operator, or both during application.
  • Indicate shift availability and experience.
  • Be reviewed and routed by Recruiting to the appropriate role.

Recruiting will conduct one phone screen per candidate and one onsite interview when applicable. Candidates may be considered for multiple production opportunities within a single interview process.
Equal Opportunity Employer
AAI is an Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to sex, race, color, national origin or ancestry, age, disability, marital status, veteran status, student status, physical appearance, sexual orientation, political beliefs, religion, genetic information, gender identity, a less than honorable discharge from the military, and any other status protected by federal, state or local law and regulations.
General Sign-Off
Employees are expected to follow all company policies and contribute to a safe, respectful, and quality-driven manufacturing environment.