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Capital One Call Center Jobs in Raleigh, NC (NOW HIRING)

Avcend

Call Center representative

Cary, NC · On-site

$20/hr

Minimum 1 year of recent call center experience * Excellent verbal and written communication skills * Professional phone etiquette with strong customer service skills * Ability to show empathy when ...

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Minimum 1 year of recent call center experience * Excellent verbal and written communication skills * Professional phone etiquette with strong customer service skills * Ability to show empathy when ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... With over 400 employees across 18 states, we're one of the largest and most trusted names in the ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... With over 400 employees across 18 states, we're one of the largest and most trusted names in the ...

SPECTRUM

Call Center Representative

Morrisville, NC · On-site

$20/hr

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... With over 400 employees across 18 states, we're one of the largest and most trusted names in the ...

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All JobsCapital One Call Center JobsCapital One Call Center Jobs in Raleigh, NC

Capital One Call Center information

See Raleigh, NC salary details

$10

$17

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How much do capital one call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for capital one call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

Does Capital One offer work from home?

Capital One Call Center positions often offer remote work options, especially for customer service roles, with many employees working from home. These roles typically require strong communication skills, a quiet work environment, and sometimes specific technical setup. Availability of remote work can vary based on the position and company policies.

How can I make 2000 a week working from home?

Working as a Capital One call center representative from home typically offers hourly wages rather than fixed weekly earnings, with pay rates around minimum wage to $20 per hour depending on experience and location. To reach $2,000 weekly, you would need to work approximately 100 hours at $20 per hour, which is generally beyond standard full-time hours and may not be feasible without overtime or additional roles. Increasing income may involve acquiring specialized skills, certifications, or taking on multiple remote positions, but most call center roles are limited to standard hours and pay structures.

What are the key skills and qualifications needed to thrive in the Capital One Call Center position, and why are they important?

To thrive as a Capital One Call Center representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer literacy are typically required. Patience, active listening, and empathy are critical soft skills that set top performers apart. These competencies ensure effective customer support, resolve issues efficiently, and contribute to a positive brand reputation.

Is it hard to get hired by Capital One?

Getting hired for a Capital One call center position typically involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates with strong communication skills, customer service experience, and familiarity with call center tools have better chances of success.

What is a Capital One Call Center job?

A Capital One Call Center job involves assisting customers with banking inquiries, credit card services, loans, and other financial products. Representatives handle phone calls, answer questions, resolve issues, and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One’s products and services. Employees may also assist with fraud prevention, billing disputes, and account management.

What opportunities for career advancement exist within a Capital One Call Center role?

Many Capital One Call Center roles provide structured career paths, allowing employees to advance from entry-level customer service positions to supervisory and management roles over time. Team members who consistently demonstrate strong performance, leadership qualities, and a commitment to customer satisfaction may be considered for promotions or lateral moves to specialized departments such as fraud prevention, training, or quality assurance. Capital One also invests in employee development through training programs and mentorship opportunities. This supportive environment is designed to help you grow professionally and achieve your long-term career goals.

What call center job pays the most?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager typically offer the highest pay. These positions require leadership skills, experience, and often involve overseeing multiple teams or departments, resulting in higher salaries compared to entry-level customer service roles.
What are the most commonly searched types of Capital One Call Center jobs in Raleigh, NC? The most popular types of Capital One Call Center jobs in Raleigh, NC are:
What are popular job titles related to Capital One Call Center jobs in Raleigh, NC? For Capital One Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Capital One Call Center jobs in Raleigh, NC look for? The top searched job categories for Capital One Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Capital One Call Center jobs? Cities near Raleigh, NC with the most Capital One Call Center job openings:
Capital One Call Center jobs near you
Infographic showing various Capital One Call Center job openings in Raleigh, NC as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.
Call Center representative

Call Center representative

Avcend

Cary, NC • On-site

$20/hr

Contractor

Posted 4 days ago

Job description

The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.
Key Responsibilities:
  • Handle inbound and outbound pharmacy-related calls
  • Schedule medication refills and deliveries
  • Answer patient questions and route calls to clinical teams when needed
  • Update patient profiles and document call notes accurately
  • Verify insurance and payment information
  • Identify and report adverse events and product complaints
Required Qualifications:
  • Minimum 1 year of recent call center experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette with strong customer service skills
  • Ability to show empathy when speaking with patients
  • Basic computer skills (Microsoft applications)
Preferred Qualifications:
  • Pharmacy or healthcare call center experience
  • Medical office experience or medical terminology knowledge
Additional Notes:
  • Training and work are fully onsite
  • Good attendance is very important
  • Cell phone usage is not permitted at the desk
  • Onsite gym available
  • Holidays off (unpaid)