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Capgemini Salesforce Jobs (NOW HIRING)

United Airlines

Microsoft Dynamics Developer

Atlanta, GA · On-site

$43K - $105K/yr

CoPilot Studio/Power Platform knowledge, Dynamics 365 CE/Salesforce is similar The base compensation range for this role in the posted location is: $43,984- $105,600. Capgemini provides compensation ...

United Airlines

ND · Hybrid

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants ... Shape CRM and omnichannel strategies in partnership with Salesforce teams. * Coordinate cross ...

United Airlines

Adobe Marketo Sr Developer

Atlanta, GA · On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the ... Develop integration strategies with CRM (Salesforce/Dynamics), CMS (AEM), and other Martech ...

Qvest US

Senior Manager, Salesforce

Los Angeles, CA · On-site +1

Experience implementing Salesforce * Experience managing high-performing project teams, PMOs, and ... Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC) Travel ...

United Airlines

Go-to-Market (GTM) Lead

Manhattan, NY · On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the ... Preferred Experience Experience with HighTouch, Segment, Snowflake, Databricks, Salesforce Data ...

Qvest US

Senior Manager, Salesforce

New York, NY · On-site

Experience implementing Salesforce * Experience managing high-performing project teams, PMOs, and ... Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC) Travel ...

Qvest US

Senior Manager, Salesforce

New York, NY · On-site +1

Experience implementing Salesforce * Experience managing high-performing project teams, PMOs, and ... Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC) Travel ...

Qvest US

Senior Manager, Salesforce

New York, NY · On-site +1

Experience implementing Salesforce * Experience managing high-performing project teams, PMOs, and ... Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC) Travel ...

Qvest US

Senior Manager, Salesforce

Los Angeles, CA · On-site +1

Experience implementing Salesforce * Experience managing high-performing project teams, PMOs, and ... Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC) Travel ...

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Capgemini Salesforce information

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How much do capgemini salesforce jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for capgemini salesforce in the United States is $62.11, according to ZipRecruiter salary data. Most workers in this role earn between $53.37 and $70.67 per hour, depending on experience, location, and employer.

What is a Capgemini Salesforce consultant?

A Capgemini Salesforce consultant is a professional who works for Capgemini, a global consulting and technology services company, specializing in implementing and optimizing Salesforce solutions for clients. They help businesses leverage Salesforce’s cloud-based platforms for customer relationship management (CRM), sales, marketing, and service operations. Their role includes understanding client requirements, configuring Salesforce applications, integrating other systems, and providing ongoing support. Capgemini Salesforce consultants often work on digital transformation projects, helping organizations improve efficiency and customer experience. They possess expertise in both technical and business aspects of Salesforce solutions.

How does a Salesforce consultant at Capgemini typically collaborate with clients and cross-functional teams during a project?

At Capgemini, Salesforce consultants work closely with both clients and internal teams throughout the lifecycle of a project. This includes gathering business requirements from stakeholders, collaborating with developers and architects to design tailored solutions, and providing ongoing support and training to end-users. Consultants often participate in daily stand-ups, project planning meetings, and client workshops to ensure alignment and transparency. Effective communication and teamwork are key, as projects frequently involve coordination between global teams and multiple business units.

What are the key skills and qualifications needed to thrive as a Capgemini Salesforce consultant, and why are they important?

To thrive as a Capgemini Salesforce Consultant, you need a solid understanding of Salesforce CRM platforms, business process analysis, and a relevant degree in IT or business. Familiarity with Salesforce tools (such as Sales Cloud, Service Cloud, and Marketing Cloud), Salesforce certifications (like Salesforce Administrator or Developer), and agile project management systems are typically required. Strong communication, problem-solving, and client management skills help build trust and deliver tailored solutions. These competencies ensure successful implementation, optimization, and support of Salesforce solutions for Capgemini clients.

What is the difference between Capgemini Salesforce vs Capgemini Salesforce Developer?

AspectCapgemini SalesforceCapgemini Salesforce Developer
Primary RoleProvides Salesforce consulting, implementation, and integration services for clients.Designs, develops, and customizes Salesforce applications and solutions.
Required SkillsSalesforce certifications, consulting skills, project managementSalesforce development certifications, Apex, Visualforce, Lightning experience
Work EnvironmentClient-facing consulting projects within Capgemini teamsDevelopment-focused tasks within project teams or client sites
CertificationsSalesforce Administrator, Consultant certificationsSalesforce Platform Developer certifications

Capgemini Salesforce roles focus on consulting and implementing Salesforce solutions for clients, while Capgemini Salesforce Developers specialize in building and customizing Salesforce applications through coding and technical development. Both roles require Salesforce certifications but differ in their core responsibilities and daily tasks.

More about Capgemini Salesforce jobs

What states have the most Capgemini Salesforce jobs?

States with the most job openings for Capgemini Salesforce jobs include:

What job categories do people searching Capgemini Salesforce jobs look for?

The top searched job categories for Capgemini Salesforce jobs are:

Capgemini Salesforce jobs near you
Infographic showing various Capgemini Salesforce job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $129,181 per year, or $62.1 per hour.

Financial Services Digital Customer Experience Strategy Leader

Capgemini

New York, NY • On-site

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Capgemini North America rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

99th of 226 rated it services

Job description

Join Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising and executing innovative digital strategies that enhance customer engagement and satisfaction across multiple channels. Collaborating with cross-functional teams, you will leverage cutting-edge technologies and industry insights to deliver seamless, personalized customer journeys that drive business growth and loyalty.
This role leads North America Financial Services' Digital Customer Experience (DCX) technology strategy and major transformation deals. The leader owns large pursuit strategy end-to-end-shaping solutions, developing value narratives, estimating, differentiating competitively, and guiding cross-functional teams-while engaging C-suite stakeholders to deliver outcomes in growth, experience, and efficiency. Responsibilities include defining CX vision and maturity, designing journey transformations and operating models, and translating pain points into multi-year roadmaps. The role also sets enterprise CX technology strategy across CRM, marketing automation, case management, personalization, journey orchestration, and intelligent operations, ensuring scalable architectures and ROI. Finally, it drives thought leadership and partner ecosystem initiatives with key platforms and fintech/AI partners.
Key Responsibilities:
1. Lead All Large Digital Customer Experience Deals
  • Serve as the executive deal lead for all large and strategic CX transformation pursuits across North America.
  • Own deal strategy, encompassing shaping, solutioning, storytelling, value articulation, estimation, and competitive differentiation.
  • Lead cross-functional pursuit teams (strategy, architecture, delivery, pricing, industry, partner ecosystem) to craft compelling proposals.
  • Engage directly with C-suite stakeholders to define outcomes tied to revenue growth, customer experience improvement, and operational efficiency.
  • Act as the primary executive representative and brand ambassador for all major DCX transformations.

2. Customer Experience Strategy and Consulting
  • Lead CX visioning, maturity assessments, journey transformation strategies, and future state operating model design.
  • Advise financial services leaders on unifying sales, service, marketing, and operations with modern digital, cloud, data, and AI platforms.
  • Translate customer pain points into multi-year, multi-platform transformation roadmaps.

3. Enterprise CX Technology Strategy
  • Define and articulate the overarching technology strategy for digital CX initiatives within the financial services industry, aligning with business objectives and customer-centric goals.
  • Develop enterprise technology solution strategies for CRM, marketing automation, case management, personalization, journey orchestration, and intelligent operations.
  • Work closely with solution architects to ensure that technology solutions across various stacks are cohesive, scalable, and effectively address customer needs and business requirements.
  • Guide clients on platform selection, modernization, integration, and maximizing ROI.

4. Customer-centric program planning
  • Focus intensely on customer goals, developing comprehensive program plans that drive measurable outcomes and enhance the overall customer experience.
  • Build program plans, value frameworks, governance structures, and executive reporting models for large-scale CX transformations.

5. Market and Thought Leadership
  • Create compelling thought leadership on the future of CX, AI-driven servicing, personalized banking, and connected customer journeys.
  • Present at industry forums and executive briefings, shaping brand perception in the market.
  • Develop frameworks, accelerators, and methodologies that differentiate our CX practice.

6. Partner Ecosystem Leadership
  • Leverage strategic relationships with Salesforce, Microsoft, Adobe, Pega, and key fintech/AI partners.
  • Shape co-innovation initiatives and joint go-to-market (GTM) strategies.
  • Stay ahead of platform roadmaps, competitive dynamics, and new capabilities.

Requirements
Required Qualifications:
Education
  • Bachelor's degree (required): Computer Science, Information Systems, Engineering, Business, Finance, Marketing, or a related field.
  • Master's degree (strongly preferred): MBA (strategy/finance/marketing), MS in Information Systems / Computer Science / Data & Analytics, or similar.
  • Executive education (nice to have): Customer Experience leadership, digital transformation, or financial services leadership programs.
  • Strong plus though not required: platform certifications aligned to the ecosystems referenced in the role, e.g., Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, and Pega (architecture/solution consultant tracks).

Experience
  • 20+ years leading digital transformation programs in CX, CRM, customer service, marketing, or customer operations.
  • Proven track record leading large, multi-million-dollar technology-enabled CX deals from qualification through close.
  • Deep familiarity with enterprise CX stacks including Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, and Pega.
  • Extensive financial services industry expertise (banking, wealth management, insurance, payments, cards, capital markets).

Strategic Leadership Skills
  • Executive-level presence and consultative influence.
  • Ability to build and defend multi-year CX transformation strategies and business cases.
  • Skill in leading cross-functional teams across strategy, technology, delivery, and partner organizations.

Technical and Domain Skills
  • Strong understanding of:
    • CRM and sales transformation
    • Contact center modernization
    • Marketing automation
    • Customer data platforms (CDPs), analytics, and AI
    • Workflow automation and customer operations
    • Knowledge of regulatory and customer lifecycle complexities specific to financial services.

Preferred Qualifications:
  • Experience in top-tier consulting or system integration firms.
  • Strong understanding of AI/ML, Generative AI (GenAI), and automation applied to customer experience.

Benefits
This position comes with competitive compensation and benefits package:
  1. Competitive salary and performance-based bonuses
  2. Comprehensive benefits package
  3. Home Office model
  4. Career development and training opportunities
  5. Flexible work arrangements (remote and/or office-based)
  6. Dynamic and inclusive work culture within a globally known group
  7. Private Health Insurance
  8. Retirement Benefits
  9. Paid Time Off
  10. Training & Development
  11. *Note: Benefits differ based on employee level

About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2024.

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