Caped Jobs (NOW HIRING)

How to apply: Complete an Online Application at our website www.capedcu.com for the specific job opportunity that interests you. Resumes are not accepted in lieu of an application. 

Role: The Leave and Benefit Communications Partner contributes to the obtainment of CapEd’s business objectives and mission by administering CapEd’s leave of absence, accommodation, and employee wellbeing programs. This role ensures accuracy, compliance, and compassionate support throughout all leave related processes, while also serving as a communicator and resource for CapEd’s benefits offerings. In addition, the position contributes to employee experience initiatives, event planning, and general People Experience team support.

Essential Functions & Responsibilities:

Leave, Accommodation & Safety Administration

• Manages leave management vendor to Administers and manages employee leave programs including FMLA, ADA accommodations, short term disability, long term disability, workers’ compensation leaves, and personal leave.
• Ensures compliance with federal, state, and multi state leave laws and internal policies.
• Coordinates with payroll and benefits to ensure correct processing.
• Provides clear, empathetic guidance to employees throughout the leave lifecycle
• Guides employees through leave processes, including guiding leaders and employees through workers’ compensation claims.
• Tracks and monitors all leaves and return to work dates.
• Partners with leaders on workforce planning and communication during absences.
• Supports a culture of safety at CapEd.

Benefits Communication & Support

• Ownership of Open Enrollment build within Paycom System.
• Assist team in validating employee selections after Open Enrollment ends.
• Proactively communicates CapEd’s benefits program offerings through Total Rewards website, scheduled newsletters, and other regularly scheduled employee outreach.
• Support employees during open enrollment by preparing materials, answering questions and assisting with elections.
• Assists employees in understanding leave and benefit options and accessing resources.

HR Generalist & Operational Support 

• Supports internal audit processes
• Assists with event planning and People Experience initiatives that enhance employee engagement.
• Maintains and audits HRIS data.
• Generates reports for leave tracking, compliance and leadership insights.
• Maintains knowledge of all Credit Union products, services, and promotions.
• Contributes to efficient Credit Union operations by performing other job related duties as assigned.

Knowledge and Skills:

Experience: Three years to five years of related HR, benefits, or leave administration experience and extensive knowledge of FMLA, ADA, PWFA, federal and state leave regulations.

Education: (1) A two year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job specific skills acquired through an apprenticeship program.  

Preferred certifications include:

• Human resource certification (SHRM CP or PHR)
• Certified Leave Management specialist (CLMS)

Other Skills:

Requires extensive personal customer service in sensitive situations.

Brand Promise: To make a difference - every member experience matters. Employees of CapEd carry out our promise and values of EP!C by being Empowered - We are knowledgeable and trusted to make decisions. Professional - We are respectful in creating outstanding experiences. Innovative - We seek new ideas for positive change. Collaborative - We connect with each other to implement solutions

Critical Competencies

• Adaptability, Energy, and Stress Tolerance: Taking responsibility to meet member needs and build loyal relationships; Maintaining professional performance and character under pressure, provocation, or ambiguity; Consistently sustaining high levels of activity or productivity with vigor and effectiveness over extended periods of time.
• Building Strategic Working Relationships and Partnerships: Identifying opportunities and taking action to develop strategic and collaborative relationships with other areas, teams, departments, or organizations to help achieve business goals.
• Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Professional Presentation: When given time to prepare, organize ideas efficiently to deliver presentation(s) suited to the characteristics and needs of individuals or groups and ensure that the meetings/presentations serve the business objective

Very Important Competencies

• Planning and Organizing: Establishing procedures and practices to monitor the results of delegations, assignments, or projects; taking into consideration the skills, knowledge, and experience of the assigned individual and characteristics of the assignment.
• Meeting Participation: Using appropriate interpersonal styles and methods to help reach a meeting’s goals while considering the needs and potential contributions of others.
• Decision Making: Identifying and understanding key issues and opportunities; using an effective approach for choosing a course of action or developing appropriate solutions based on data and potential outcome analysis, facts, constraints, and organizational values. Committing to a course of action and then taking action.
• Safety Awareness: Identifying and correcting conditions that affect employee safety standards.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and/or remain in a stationary position; use hands to finger, handle, operate, input or feel; reach with hands and arms in any direction; talk, communicate, converse, exchange information and hear; balance, kneel, walk and stand, occasionally moving and traversing; and will frequently use a computer and/or phone. There may be repetitive motions, making substantial movements of the wrists, hands, and/or fingers. The employee needs the ability to wear personal protective gear correctly. This is considered sedentary work: exerting up to 10 to 25 pounds of force occasionally and/or a negligible amount of force frequently or consistently to lift, carry, push, pull or otherwise move objects, including the human body. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The worker is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes and/or seasonal brightness through windows. This position may involve periodic stressful conditions. The Credit Union's business days are Monday through Saturday between the hours of 8:00 a.m. to 6:30 p.m.; however, this position may occasionally require an adjusted work schedule, overtime, and to include evening/weekend hours. The noise level in the work environment is usually moderate.

Disclaimer: This job description does not create a contract of employment and at all times your employment, if any, remains at will. This job description also in no way limits the duties to be performed by the employee, which may be assigned or modified from time to time by CapEd Credit Union. Please know that CapEd Credit Union is an Equal Employment Opportunity Employer and all decisions regarding employment including hiring and promotion are based on the individual meeting the essential functions of the job, with or without reasonable accommodation, and without a direct safety threat or undue hardship. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.