Maintain capacity management plans for the team, ensuring roadmaps align with team capacity * Product Strategy: Assist in developing a strategic technical roadmap. Analyze and define efficient, cost ...
Maintain capacity management plans for the team, ensuring roadmaps align with team capacity * Product Strategy: Assist in developing a strategic technical roadmap. Analyze and define efficient, cost ...
Portfolio Delivery Optimization Manager IT
Bolingbrook, IL · Hybrid
$122K - $165K/yr
... capacity management, status reporting and KPIs, portfolio & project health, financial tracking and forecasting and project management best practices. YOU'LL ACCOMPLISH THESE GOALS BY: As a member of ...
Portfolio Delivery Optimization Manager IT
Bolingbrook, IL · Hybrid
$122K - $165K/yr
... capacity management, status reporting and KPIs, portfolio & project health, financial tracking and forecasting and project management best practices. YOU'LL ACCOMPLISH THESE GOALS BY: As a member of ...
Portfolio Delivery Optimization Manager IT
Bolingbrook, IL · On-site
$122K - $165K/yr
... capacity management, status reporting and KPIs, portfolio & project health, financial tracking and forecasting and project management best practices. YOU'LL ACCOMPLISH THESE GOALS BY: As a member of ...
Portfolio Delivery Optimization Manager IT
Bolingbrook, IL · On-site
$122K - $165K/yr
... capacity management, status reporting and KPIs, portfolio & project health, financial tracking and forecasting and project management best practices. YOU'LL ACCOMPLISH THESE GOALS BY: As a member of ...
Portfolio Delivery Optimization Manager IT
Bolingbrook, IL · Hybrid
$122K - $165K/yr
... capacity management, status reporting and KPIs, portfolio & project health, financial tracking and forecasting and project management best practices. YOU'LL ACCOMPLISH THESE GOALS BY: As a member of ...
Portfolio Delivery Optimization Manager IT
Bolingbrook, IL · Hybrid
$122K - $165K/yr
... capacity management, status reporting and KPIs, portfolio & project health, financial tracking and forecasting and project management best practices. YOU'LL ACCOMPLISH THESE GOALS BY: As a member of ...
Associate/Captive Support Manager
Itasca, IL · On-site
$91K - $110K/hr
Oversee workload balancing, staffing priorities, resource planning, and capacity management to ensure consistent service delivery. * Partner with leadership to implement process improvements ...
Associate/Captive Support Manager
Itasca, IL · On-site
$91K - $110K/hr
Oversee workload balancing, staffing priorities, resource planning, and capacity management to ensure consistent service delivery. * Partner with leadership to implement process improvements ...
Oversee workload balancing, staffing priorities, resource planning, and capacity management to ensure consistent service delivery. * Partner with leadership to implement process improvements ...
Oversee workload balancing, staffing priorities, resource planning, and capacity management to ensure consistent service delivery. * Partner with leadership to implement process improvements ...
Senior Relationship Manager - End User Asset Management Governance & Vendor Management
Naperville, IL · On-site
Team Leadership & Capacity Management * Provide leadership, coaching, and guidance to governance and controls team members. * Establish performance objectives and development plans for direct reports.
Senior Relationship Manager - End User Asset Management Governance & Vendor Management
Naperville, IL · On-site
Team Leadership & Capacity Management * Provide leadership, coaching, and guidance to governance and controls team members. * Establish performance objectives and development plans for direct reports.
Senior Relationship Manager - End User Asset Management Governance & Vendor Management
Chicago, IL · On-site
Team Leadership & Capacity Management * Provide leadership, coaching, and guidance to governance and controls team members. * Establish performance objectives and development plans for direct reports.
Senior Relationship Manager - End User Asset Management Governance & Vendor Management
Chicago, IL · On-site
Team Leadership & Capacity Management * Provide leadership, coaching, and guidance to governance and controls team members. * Establish performance objectives and development plans for direct reports.
Lead resource planning and capacity management across assigned programs, anticipating constraints, and proactively resolving resourcing risks. * Coordinate and manage client readiness, training ...
New
Lead resource planning and capacity management across assigned programs, anticipating constraints, and proactively resolving resourcing risks. * Coordinate and manage client readiness, training ...
New
Develop a deep understanding of all relevant systems, tools, and processes (including reporting, capacity management, and ticketing platforms). * Champion continuous improvement initiatives to ...
Quick apply
Develop a deep understanding of all relevant systems, tools, and processes (including reporting, capacity management, and ticketing platforms). * Champion continuous improvement initiatives to ...
Financial & Capacity Acumen: Deep expertise in portfolio budgeting, capital planning, financial forecasting, and resource capacity management. * Stakeholder Influence: Strong ability to build trusted ...
Financial & Capacity Acumen: Deep expertise in portfolio budgeting, capital planning, financial forecasting, and resource capacity management. * Stakeholder Influence: Strong ability to build trusted ...
Director, Accelerator Program & Portfolio Management Lead
Chicago, IL · On-site
$153.60 - $211.20/hr
Financial & Capacity Acumen: Deep expertise in portfolio budgeting, capital planning, financial forecasting, and resource capacity management. * Stakeholder Influence: Strong ability to build trusted ...
New
Director, Accelerator Program & Portfolio Management Lead
Chicago, IL · On-site
$153.60 - $211.20/hr
Financial & Capacity Acumen: Deep expertise in portfolio budgeting, capital planning, financial forecasting, and resource capacity management. * Stakeholder Influence: Strong ability to build trusted ...
New
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
Shorewood, IL · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
Shorewood, IL · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
West Dundee, IL · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
West Dundee, IL · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
Palatine, IL · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
Palatine, IL · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
West Dundee, IL · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
West Dundee, IL · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
IT Project Manager
$101K - $120K/yr
Support the domain's quarterly planning and capacity management * Track domain initiatives, features, and epic health * Manage dependencies within and across domains Process & Hygiene * Ensure Jira ...
IT Project Manager
$101K - $120K/yr
Support the domain's quarterly planning and capacity management * Track domain initiatives, features, and epic health * Manage dependencies within and across domains Process & Hygiene * Ensure Jira ...
Capacity Manager information
See Wheaton, IL salary details
$45.4K is the 25th percentile. Wages below this are outliers.
$38.7K - $46.7K
29% of jobs
The median wage is $53.7K / yr.
$46.7K - $54.7K
23% of jobs
$54.7K - $62.6K
7% of jobs
$62.6K - $70.6K
14% of jobs
$74K is the 75th percentile. Wages above this are outliers.
$70.6K - $78.6K
3% of jobs
$78.6K - $86.6K
5% of jobs
$86.6K - $94.6K
6% of jobs
$94.6K - $102.6K
8% of jobs
$102.6K - $110.6K
2% of jobs
$110.6K - $118.6K
0% of jobs
$118.6K - $126.6K
1% of jobs
$38.7K
$66.4K
$126.6K
How much do capacity manager jobs pay per year?
What does a capacity manager do?
A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.
What are some common challenges a capacity manager faces, and how can they be addressed?
A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.
What are the key skills and qualifications needed to thrive in the capacity manager position, and why are they important?
A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

Full-time
Re-posted yesterday
United Airlines rating
7.9
Based on 341 frontline employees who took The Breakroom Quiz
7th of 26 rated airlines
Job description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
The role of the Product Manager is to define and communicate the technical product vision and strategy, aligning it with business goals. It requires collaboration with stakeholders to gather requirements and prioritize features, manage the product backlog, and develop the product roadmap. The role also involves collaborating with cross-functional teams, monitoring product performance, and overseeing the release process to ensure timely delivery and adherence to quality standards.
- Product Development and Lifecycle Management: Help define and communicate the roadmap for services within your domain; ensure the roadmap supports company objectives, helps prioritize features and aligns with company priorities. Maintain capacity management plans for the team, ensuring roadmaps align with team capacity
- Product Strategy: Assist in developing a strategic technical roadmap. Analyze and define efficient, cost-effective solutions to support company objectives, dept objectives, business processes and functional requirements
- Product Backlog - Maintain and prioritize the IT product backlog, ensuring it reflects the technical vision and stakeholder priorities.
- Collaboration and stakeholder leadership: Interact with business partners, enterprise project teams, and channel teams to understand their needs, priorities, and root of the problem to ensure alignment between the customer, business, and technology solution
- Product Launch: Review and validate QA test plans; support the QA team during test execution
- Data Analysis and guidance: Helps outline KPIs and success metrics. Partners to monitor progress of deliverables, keep dependent teams and projects informed on progress; take corrective action if deliverables cannot be met or if higher priorities disrupt prior commitments. Helps identify investment opportunities, evaluate tradeoffs, and prioritize investments for the feature
Qualifications
What's needed to succeed (Minimum Qualifications):
- Bachelor's degree required, with preference for Computer Science, Engineering, or related field
- 3+ years of software product management or ownership
- Solid knowledge of product management best practices, functional design, and application delivery methodology
- Knowledge of agile methodologies, tools, and techniques for specific products; ability to develop product line processes and strategies
- Strong multi-tasker, proven experience handling multiple roles and projects simultaneously
- Excellent analysis, problem solving and decision-making skills
- Attention to detail
- Strong planning & organizational skills
- Strong communication skills - verbal, written and presentation
- Proficiency with tools similar to Jira, ADO, Microsoft Office, and/or Visio
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Master's degree
- Experience with agile
- Experience using JIRA
- Knowledge of project management methodology and some project management or PMP certification
- Agile or Scrum certified
- Aviation industry knowledge
- AI technology knowledge
- AWS Cloud & Dev Ops Knowledge
What United Airlines employees say
Pay
Benefits
Hours and flexibility
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Get the full story on Breakroom
About United Airlines
Sourced by ZipRecruiter
United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.
Industry
Aviation
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US
Year founded
1926