Capacity Manager Jobs in Ocoee, FL (NOW HIRING)

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Manager, Technical Project Management (Commerce & Enterprise Architecture) leads a team of Project Managers who deliver sophisticated technology initiatives that power how Guests plan, book, and purchase—spanning room, ticket, and package sales. This role brings internal teams, external business partners, and vendors together to drive clarity, alignment, and momentum across multiple medium‑to‑large programs. Success in this position requires strong partnership with Product, Technology, and Design to deliver reliable outcomes across every major channel—including online, mobile, call center, and trade.

This is an on‑site role based primarily in Orlando, Florida within Disney Experiences Technology, reporting to the Sr Manager, Project & Program Management.

• Inspire and lead a team of Cast and third‑party Project Managers, building a culture of trust, accountability, and continuous improvement.
• Coach and grow talent through feedback, development plans, and hands‑on mentorship that elevates delivery excellence.
• Connect the dots across Product, Technology, Design, and business partners—creating clarity, alignment, and momentum.
• Champion disciplined forecasting, planning, and delivery practices that help teams do their best work and deliver meaningful outcomes.

• Bring cross‑functional partners together to shape scope, explore options, and create shared confidence in what it will take to deliver.
• Translate discovery into clear estimates—capturing assumptions, dependencies, and the true cost drivers behind the work.
• Frame estimates as choices and tradeoffs, helping leaders make timely, informed decisions that protect value.
• Set teams up for success by aligning expectations early and ensuring feasibility across capacity, timeline, and budget.

• Create integrated plans that turn strategy into action—timelines, milestones, dependencies, and a communication cadence that keeps everyone aligned.
• Build and manage financial forecasts that enable smart decisions on investment, resourcing, and tradeoffs across the portfolio.
• Partner with functional and technical leads to proactively sequence work, confirm capacity, and keep scope, schedule, and budget in harmony.
• Plan for the full journey, including security and compliance needs, so teams can deliver with confidence and quality.

• Lead multiple medium‑to‑large initiatives end‑to‑end, delivering reliable outcomes that move the business forward and improve the Guest experience.
• Create visibility and confidence through strong governance—RAID management, change control, and crisp decision‑making grounded in data.
• Communicate project “vital signs” with clarity and purpose, translating progress, risks, and financial outlook into actionable insights for leaders.
• Close the loop with excellence: lessons learned, operational handoff, and final financial reconciliation that strengthens the next delivery.

• Minimum of 8 years of experience managing a team to successfully complete delivery of technology projects., minimum of 5 years leading resources and/or project teams with diverse skills
• Direct management and accountability for single project budgets of $10M to $50M
• Excellent organizational, communication (written and verbal) and time management skills with attention to detail.
• Experience leading multiple and simultaneous projects, with a focus on project finance and health assessment, and timeline consolidation.
• Advanced skills in project management tools and software, such as MS Planner, MS Project, MS Excel, Jira, SmartSheet, and MyPPM is required

• Minimum of 3 years of Agile delivery experience
• PMP (Project Management Professional) certification is a plus
• Certified Scrum Master

• Bachelor’s degree in relevant field of study and/or equivalent work experience

#DISNEYTECH

The hiring range for this position in Florida is $145,000-$175,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.