Capability Development Manager Jobs in Markham, ON

Status:

Location:

Reporting To:

Ontario Business Manager

Key Accountabilities

• Responsible for generating industrial sales in Ontario by managing a network of EPC's and Major Project Build Specifiers and obtaining product specifications. Investigate and develop long term projects. Eventually hand sales off to the OEM, CI, Utilities, and Telecom pillars (70%);

• Keep PC Managers (London, Hamilton, Mississauga) appraised of project developments in each respective region and develop customer strategies cooperatively (20%);

• Liaise with Inside Sales / Account Managers to align project management details with account management strategies (10%)

Duties

- Ensure all job functions are performed in accordance to the Guillevin Standard Practice Instruction (SPI) Manual;

- Promote specifications of products strategically at industrial users and consulting engineer levels;

- Identify all EPC and Specifiers in each region for review with responsible PC Manager; focusing on:

• Current product demand
• Distribution channel analysis
• Economic and regional trends
• Market pricing
• Voice of customer insights
• Forecast demand

- Maintain contact with customers through direct or joint visits and via alternate types of correspondence (phone, mailing, electronic);

- Coordinate with counterparts in other regions:

• Provide input and by working closely with other department managers to ensure proper strategic market direction and by identifying obstacles, competitive products and pricing to determine our market competitiveness;
• Present seminars on products and services to engineering firms and end-users.
• Maintain contact with those that are influential within the industry such as manufacturers;
• Organize and participating in trade shows as identified in each region;
• Monitor publications and reports of construction evaluating capital investment project sand following-up to determine need/application of existing and new products and identifying key contacts to promote sales opportunities;
• Review quotations and evaluating technical and commercial recommendations on project proposals;

- Review all target markets/firms with responsible PC Manager prior to implementing action plan;

- Operate within the Region's allocated Variable Expense budget;

- Manage vendor partners with each project bid to ensure Noramco's success in being awarded projects within prescribed profit margins;

- Coordinate and assist, where necessary, the various functions in office sales and administration, including:

• Liaise with operations and purchasing personnel while entering orders;
• Provide pricing quotations and following-up on every quote, when necessary;
• Utilize ERP system's CRM capabilities for the creation of new and maintenance of contacts and other related business development functions;
• Administer the opening of new accounts and maintain existing customer-account databases;
• Collaborate with team members using Microsoft Teams for lead, task, and project management;

- Deal with every customer complaint in an expedient manner and ensure they are satisfied with our resolve;

- Schedule work and allocate resources to ensure orders are fulfilled in an efficient manner and administration (data entry, paperwork) is completed according to company protocol;

- Prospect and develop new business through a strategic process of warm and colds calls;

- Stay informed of sales objectives, targeted product lines, required market-intel, vendor objectives, and competitor activities and actively promote new knowledge to management and teammates as deemed necessary;

- Stay current in your profession and enroll in continuing education focused on sales strategies and account management principals:

- Participate in the preparation and execution of physical inventory as required;

- Continuously develop knowledge of product to remain up-to-date with various product lines (including vendor training) and industry changes;

- Provide back-up support to the sales department when required;

- Performs any other duties as required by management.

Qualifications:

- Bachelor's degree, advanced degree preferred

- Strong work ethic and can-do mentality

- Ability to build and maintain a strong industry network

- Solid analytical skills with the ability to provide analytical advice

- Effective written and verbal communication

- Ability to manage multiple parallel tasks

- Collaborative team player

- Ability to maintain discretion when needed

- Good computing and data processing skills to consolidate and interpret industry data

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture.

• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.

• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).

• Group RRSP with employer contribution and TFSA.

• Postsecondary Scholarship Program for our employee's children.

• Charging terminals available at our facilities.

• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

We are committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at talents@ncsintl.com with your request. Your information will be treated as confidential. Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.