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Capa Columbus Jobs in Ohio (NOW HIRING)

CAPA

IT Technician

Columbus, OH · On-site

The Organization The Columbus Association for the Performing Arts (CAPA) is more than just a performing arts organizationit's a cornerstone of creativity, culture, and community in Central Ohio. At ...

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Zenni Optical

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Quality and Training Coordinator

Columbus, OH · On-site

$61K - $77K/yr

Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam ... actions (CAPA). * Support root cause analysis activities using structured problem-solving ...

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Capa Columbus information

What is a CAPA Columbus job?

Capa Columbus jobs refer to employment opportunities at the Columbus Association for the Performing Arts (CAPA) in Columbus, Ohio. CAPA is a non-profit organization that manages several performing arts venues in the city and offers positions in areas such as event management, marketing, ticketing, technical support, and administration. Working at CAPA involves supporting live theater, concerts, and community arts programs, making it a great place for those passionate about the performing arts. Employees often enjoy a creative, collaborative environment and the chance to contribute to Columbus's vibrant cultural scene.

What are some common challenges faced by educators at CAPA Columbus and how can they be addressed?

Educators at CAPA Columbus often work in a dynamic environment that emphasizes both academic and performing arts excellence. Balancing rigorous arts programming with core academic requirements can be challenging, especially when coordinating rehearsals, performances, and classroom instruction. Teachers frequently collaborate with colleagues across disciplines to support student growth, requiring strong communication and flexibility. Proactively engaging in cross-department planning and seeking mentorship from experienced staff can help educators navigate these challenges and foster a supportive learning environment.

What is the difference between Capa Columbus vs Capa Technician?

AspectCapa ColumbusCapa Technician
CertificationsTypically requires FAA Part 147 or Part 65 certificationsRequires FAA certifications, often including Airframe and Powerplant (A&P) licenses
Work EnvironmentAircraft maintenance facilities, repair stations, or hangarsAircraft maintenance, repair, and inspection settings
Industry UsageUsed in aviation maintenance companies, airlines, and repair stationsCommonly employed in similar aviation maintenance environments

The main difference between Capa Columbus and Capa Technician lies in their scope and certification requirements. Capa Columbus often refers to a broader role or certification in aviation maintenance, while Capa Technician specifically denotes a certified technician responsible for aircraft repairs and inspections. Both roles operate within similar environments and require FAA certifications, but Capa Columbus may involve more managerial or oversight responsibilities depending on context.

What skills and qualifications are needed to thrive as a CAPA specialist in Columbus?

To thrive as a CAPA Specialist, you need a strong background in quality assurance, root cause analysis, and regulatory compliance, often supported by a degree in life sciences or engineering. Familiarity with quality management systems (QMS), CAPA tracking software, and industry regulations such as ISO 13485 or FDA 21 CFR Part 820 is crucial. Attention to detail, problem-solving abilities, and effective communication skills set top performers apart in this role. These skills ensure that organizations identify, address, and prevent quality issues, maintaining regulatory compliance and product safety.
What are popular job titles related to Capa Columbus jobs in Ohio? For Capa Columbus jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Capa Columbus jobs in Ohio look for? The top searched job categories for Capa Columbus jobs in Ohio are:
What cities in Ohio are hiring for Capa Columbus jobs? Cities in Ohio with the most Capa Columbus job openings:
Capa Columbus jobs near you
Infographic showing various Capa Columbus job openings in Ohio as of August 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 100% In-person job distribution.

Assistant Director, Ticketing Operations & Systems

CAPA-Columbus Association for the Performing Arts

Columbus, OH • On-site

Full-time

Re-posted 2 days ago

Job description

Job Summary:
The Columbus Association for the Performing Arts (CAPA) is a vital part of the cultural landscape in Central Ohio, dedicated to enhancing lives through the performing arts. The Assistant Director of Ticketing Operations & Systems will oversee the design and improvement of ticketing processes and systems, ensuring an exceptional patron experience and supporting the migration to a new ticketing system.
Responsibilities:
• Design, document, and implement standardized ticketing workflows and procedures across all CAPA events
• Evaluate current operations and identify opportunities to improve efficiency, accuracy, and service delivery
• Develop and maintain comprehensive process documentation, SOPs, and operational playbooks
• Ensure consistency in ticketing practices across departments and venues
• Serve as a primary internal resource for Tessitura functionality and best practices
• Configure and maintain system builds including events, pricing, scaling, holds, packages, and promotions
• Establish quality control protocols for event builds, on-sales, and system outputs
• Partner with IT and external vendors to support integrations, data integrity, and system optimization
• Support the Director of Ticketing in executing CAPA’s Broadway ticketing transition strategy
• Lead process mapping, workflow design, and documentation for the new system environment
• Assist with system configuration, testing, and user acceptance processes
• Coordinate staff training and ensure organizational readiness for transition
• Identify risks and operational gaps and recommend solutions
• Partner with Marketing to ensure accurate setup and execution of campaigns, promotions, and offers
• Collaborate with Development on ticketing needs related to donor benefits and access
• Work with Finance to ensure proper reporting, reconciliation, and compliance
• Support Guest Services and Box Office teams with tools, processes, and issue resolution
• Develop and deliver training materials and sessions for ticketing staff and internal stakeholders
• Serve as an escalation point for complex ticketing and system issues
• Promote adherence to established procedures and best practices
• Develop and maintain standardized reporting tools and dashboards
• Monitor ticketing performance, operational efficiency, and system usage
• Analyze data to inform process improvements and support decision-making
Qualifications:
Required:
• Strong working knowledge of Tessitura or similar ticketing/CRM systems required; experience with Ticketmaster preferred
• Demonstrated ability to design and implement operational processes and systems
• Strong analytical skills and attention to detail
• Excellent project management and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency in standard office software applications
• Bachelor’s degree in Arts Administration, Business, or related field required
• Typically, 4–6 years of ticketing operations experience, preferably in performing arts or live entertainment, is needed to have sufficient experience and judgement to perform a role of this size and complexity.
• Commitment to providing excellent customer service to internal and external stakeholders
• Ability to work evenings, weekends, and holidays as required
• Participation in on-sale and high-demand ticketing events
• Successful completion of background check
• Ability to lift up to 40 lbs. on occasion
• Ability to work in multiple venue and office environments
Preferred:
• Experience supporting system implementations or migrations strongly preferred
Company:
CAPA enriches lives by cultivating and nurturing the arts, spreading an appreciation that can be felt in hearts, minds and the economy of our communities. Founded in 1969, the company is headquartered in Columbus, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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