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Canon Service Engineer Jobs (NOW HIRING)

Prior Canon Medical Systems USA, Inc. Medical equipment experience required. * Serve as the first ... Collaborate with Field Service Engineers (FSEs), ASMs, and cross-functional teams to drive issue ...

Prior Canon Medical Systems USA, Inc. Medical equipment experience required. * Serve as the first ... Collaborate with Field Service Engineers (FSEs), ASMs, and cross-functional teams to drive issue ...

Multi Vendor Training preferred - Siemens, Phillips, Canon, etc. * Learn to complete on-time and ... Work with experienced field engineers on basic troubleshooting and service repair needs on ...

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Canon Service Engineer information

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How much do canon service engineer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for canon service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What does a typical day look like for a Canon Service Engineer?

As a Canon Service Engineer, your day often involves traveling to customer locations to diagnose and repair Canon devices such as printers, copiers, or cameras, as well as performing preventative maintenance. You'll collaborate closely with end users, technical support teams, and sometimes sales staff to ensure equipment is operating smoothly and customer needs are met. Keeping accurate service records and staying up to date with the latest technical bulletins or training is also part of the job. The variety of service calls and client environments makes each day unique and offers ongoing opportunities to expand your technical and communication skills.

What is a Canon Service Engineer job?

A Canon Service Engineer is responsible for installing, maintaining, and repairing Canon imaging and printing equipment. They diagnose technical issues, perform routine servicing, and ensure that devices operate efficiently. This role requires strong troubleshooting skills, knowledge of Canon products, and the ability to provide excellent customer support. Service Engineers often work on-site at customer locations or in service centers.

What are the key skills and qualifications needed to thrive in the Canon Service Engineer position, and why are they important?

A Canon Service Engineer typically needs a solid background in electronics or mechanical engineering, along with experience troubleshooting and repairing Canon imaging equipment such as printers and copiers. Familiarity with diagnostic tools, service manuals, firmware updates, and relevant certifications from Canon or similar manufacturers are highly valued. Excellent communication, time management, and customer service skills set exceptional candidates apart, as they frequently interact with clients on-site. These abilities ensure efficient problem resolution, customer satisfaction, and the reliable performance of Canon products in diverse work environments.

More about Canon Service Engineer jobs
What states have the most Canon Service Engineer jobs? States with the most job openings for Canon Service Engineer jobs include:

Field Service Eng- Tucson, AZ

Canon Medical Systems

Tucson, AZ โ€ข On-site

$74K - $119K/yr

Full-time

Posted 21 days ago


Job description

Field Service Eng- Tucson, AZ - req1643
OVERVIEW
Install, maintain, and service equipment within multiple product lines. Provide a high level of support for customers and field service operations by exhibiting a high degree of professionalism.
May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications) if qualified and approved. Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance.
Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer and reasonable accommodations will be considered.
RESPONSIBILITIES
Please notethat while the posted position is a Field Service Engineer, the actual positionlevel will be dependent upon the qualifications of the candidate selected.
An offer may bemade for FSE Sr. OR FSE Associate level based on experience. Please apply to beconsidered.
This is aremote, field-based position.
The selected candidatewill be required to live in or near Tucson, AZ.
  • Install medical imaging equipment effectively and efficiently.
  • Completion of installation quality checklist.
  • Perform PM inspections per equipment specifications and standards.
  • Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
  • Maintain all assigned assets per company P&P.
  • Improve personal productivity by enhancing product knowledge through formal and on the job training.
  • Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
  • Answer technical and applications questions.
  • Capable of installing multiple products in one modality.
  • Maintain excellent customer relations.
  • Maintain accurate and complete documentation.
  • Perform and document FDA testing on assigned products.
  • Keep current with latest technical developments in multiple product lines.
  • Support field service operations with technical knowledge on multiple product lines.
  • Install and maintain equipment in multiple product lines.
  • Demonstrate expertise in multiple products in 1 modality.
  • Develop a higher level of troubleshooting and analytical skills.
  • Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
  • Plans own workload.
  • Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
  • Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
  • Position duties involve making frequent decisions and frequent recommendations.
  • Develop service-selling skills.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

QUALIFICATIONS
  • Proven ability in developing and maintaining effective internal and external working relationships.
  • Must maintain active motor vehicle driver's license from the state where the employee resides.
  • 2 Year / Associate's Degree Electronics technology or equivalent work experience in lieu of degree.
  • 3 years Advanced electronics experience.
  • 5 years Field service experience.

Pay Information: Min $74,000 to Max $119,600 annual equivalency (FSE) DOE.
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About us!
Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.