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Canon Field Service Technician Jobs (NOW HIRING)

Canon USA

Field Service Technician II

Roseland, NJ · On-site

Canon USA is an innovator of technology, solutions, and services, seeking a dedicated Field Service Technician II. This role involves diagnosing mechanical, software, network, and system failures ...

Canon USA

Field Service Technician I

Itasca, IL · On-site

Canon USA, a leader in technology, solutions, and services, is seeking a Field Service Technician I to provide exceptional customer service and maintain Canon-supported products. The role involves ...

Canon Careers

Field Service Technician IV

Irving, TX · On-site

$30.14 - $45.14/hr

Canon USA, a leader in technology, solutions, and services, is searching for a Field Service Technician IV to provide the highest level of supportin accordance with Services and Parts Standards to ...

Canon U.S.A., Inc.

Field Service Technician IV

Irving, TX · On-site

$30.14 - $45.14/hr

Canon USA, a leader in technology, solutions, and services, is searching for a Field Service Technician IV to provide the highest level of support-in accordance with Services and Parts Standards- to ...

Canon U.S.A., Inc.

Field Service Technician I

Carmel, IN · On-site

$19 - $26.31/hr

... Canon USA, a leader in technology, solutions, and services, wants to know your story. We're ... a Field Service Technician to deliver amazing experiences and elevated efficiency within the ...

Canon U.S.A., Inc.

Field Service Technician I

Irving, TX · On-site

$19 - $26.31/hr

... Canon USA, a leader in technology, solutions, and services, wants to know your story. We're ... a Field Service Technician to deliver amazing experiences and elevated efficiency within the ...

Canon U.S.A., Inc.

Field Service Technician I

Dedham, MA · On-site

$19 - $26.31/hr

... Canon USA, a leader in technology, solutions, and services, wants to know your story. We're ... a Field Service Technician to deliver amazing experiences and elevated efficiency within the ...

Canon Careers

Field Service Technician I

Austin, TX · On-site

$19 - $26.31/hr

Were actively seeking a Field Service Technician to deliver amazing experiences and elevated ... About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business ...

Canon U.S.A., Inc.

Field Service Technician I

Dedham, MA · On-site

$19 - $26.31/hr

... Canon USA, a leader in technology, solutions, and services, wants to know your story. We're ... a Field Service Technician to deliver amazing experiences and elevated efficiency within the ...

Canon U.S.A., Inc.

Field Service Technician I

Durham, NC · On-site

$19 - $26.31/hr

... Canon USA, a leader in technology, solutions, and services, wants to know your story. We're ... a Field Service Technician to deliver amazing experiences and elevated efficiency within the ...

Canon Careers

Field Service Technician I

Medford, OR · On-site

$19 - $26.31/hr

Were actively seeking a Field Service Technician to deliver amazing experiences and elevated ... About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business ...

Canon Careers

Field Service Technician I

Carmel, IN

$19 - $26.31/hr

Were actively seeking a Field Service Technician to deliver amazing experiences and elevated ... About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business ...

Canon Careers

Field Service Technician I

Providence, RI · On-site

$19 - $26.31/hr

Were actively seeking a Field Service Technician to deliver amazing experiences and elevated ... About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business ...

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Canon Field Service Technician information

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$14

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How much do canon field service technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for canon field service technician in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is a Canon Field Service Technician?

Canon Field Service Technicians are professionals who install, maintain, and repair Canon office equipment such as printers, copiers, and multifunction devices at customer sites. They troubleshoot technical issues, perform preventive maintenance, and ensure equipment operates efficiently. These technicians also provide technical support and training to customers, helping them maximize the use of their Canon products. Their role is essential for minimizing downtime and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Canon Field Service Technician?

To thrive as a Canon Field Service Technician, you need a solid understanding of electromechanical systems, troubleshooting, and repair techniques, typically supported by technical training or an associate’s degree in electronics or a related field. Familiarity with diagnostic software, service manuals, and Canon-specific tools is essential, and certifications like CompTIA A+ can be advantageous. Strong customer service, effective communication, and time management skills help technicians excel in client-facing environments. These skills and qualifications ensure timely, accurate repairs and high customer satisfaction, which are critical for maintaining Canon's reputation and service standards.

What are some common challenges faced by Canon Field Service Technicians when working onsite with clients?

Canon Field Service Technicians often encounter challenges such as troubleshooting complex hardware or software issues on a variety of Canon devices, adapting to different client work environments, and managing time efficiently to handle multiple service calls in a day. Building strong communication skills is essential, as technicians need to explain technical problems and solutions to clients who may not have a technical background. Additionally, staying updated on the latest Canon technologies and service protocols helps overcome the challenge of rapidly evolving product lines.

What is the difference between Canon Field Service Technician vs Canon Customer Support Specialist?

AspectCanon Field Service TechnicianCanon Customer Support Specialist
Required CertificationsTechnical certifications, such as electronics or IT certificationsCustomer service and product knowledge certifications
Work EnvironmentOn-site service calls, technical troubleshooting, equipment repairCall centers, remote support, customer communication
Employer & Industry UsageCanon service centers, authorized repair facilitiesCanon corporate offices, customer support centers

The Canon Field Service Technician primarily focuses on on-site repairs and technical troubleshooting of Canon equipment, requiring technical certifications. In contrast, the Canon Customer Support Specialist handles customer inquiries via phone or remote support, emphasizing product knowledge and communication skills. Both roles are essential in the Canon ecosystem but differ in daily tasks and work environment.

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Canon Field Service Technician jobs near you
Infographic showing various Canon Field Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service Technician II

Canon USA

Roseland, NJ • On-site

Full-time

Re-posted 4 days ago

Canon U.S.A. rating

7.7

Company rating: 7.7 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

80th of 159 rated electronics manufacturers

Job description

Job Summary:
Canon USA is an innovator of technology, solutions, and services, seeking a dedicated Field Service Technician II. This role involves diagnosing mechanical, software, network, and system failures, servicing equipment to Canon standards, and maintaining technical information while providing excellent customer service.
Responsibilities:
• Diagnose basic mechanical, software, network, and system failures using established procedures.
• Service and repair designated equipment to Canon standards and specifications.
• Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics.
• Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Maintain all technical information and Canon property assigned and provide direction to less experienced technicians.
• Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested.
Qualifications:
Required:
• HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
• A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
• The ability to travel (valid driver's license and acceptable driving record necessary).
• The capability to work in a 24/7 environment, while performing shift work and on-call rotations.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises.
• Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
Company:
Living and Working Together For The Common Good... Founded in 1937, the company is headquartered in Melville, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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