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Campus Customer Service Jobs (NOW HIRING)

The Pennsylvania State University

$36K - $53K/yr

Serve in a direct, face-to-face customer service role, at the campus parking decks or at various locations for events, mostly outdoors * Manage daily parking at the gated parking decks, redirecting ...

REGIS COLLEGE

Customer Service Dispatcher

Weston, MA · On-site

$20/hr

Summary The part-time Customer Service Dispatcher operates a computer-aided dispatch system ... Maintain records with Campus Conference & Events. * Contact Facilities Management administrators ...

REGIS COLLEGE

Customer Service Dispatcher

Weston, MA · On-site

$20/hr

Summary The part-time Customer Service Dispatcher operates a computer-aided dispatch system ... Maintain records with Campus Conference & Events. * Contact Facilities Management administrators ...

The Pennsylvania State University

$33K - $48K/yr

POSITION SPECIFICS The Customer Service Representative provides internal and external customer ... CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy ...

The Pennsylvania State University

$33K - $48K/yr

POSITION SPECIFICS The Customer Service Representative provides internal and external customer ... CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy ...

Base

$100 - $125/hr

... Services, Solutions Engineering, Technical Account Management, or similar customer-facing roles in ... CLG Campus Customer Marketing Guide Base vs UserEvidence Base vs Peerbound Base vs Influitive ...

BibliU

Customer Service Manager

Superior, WI · On-site

$13/hr

Position Title: Customer Service Manager Reports to: Store Manager Location: University of ... In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully ...

BibliU

Customer Service Manager

Kenosha, WI · On-site

$12/hr

Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th ... In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully ...

bibliu

Customer Service Manager

Superior, WI · On-site

$13/hr

Position Title: Customer Service Manager Reports to: Store Manager Location: University of ... In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully ...

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Campus Customer Service information

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How much do campus customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for campus customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Campus Customer Service jobs?

For Campus Customer Service jobs, the most frequently searched job titles are:

Customer Service Representative

University Park, PA • On-site

Penn State University
Colleges, Universities, and Professional Schools • 51 - 200 employees
Learn more about Penn State Universityexternal

$36K - $53K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Penn State University rating

7.8

Company rating: 7.8 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

Job description

APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
Auxiliary and Business Services is seeking a Customer Service Representative to provide essential support for university transportation and parking services, serving as a key liaison for students, faculty, staff, and visitors. This role requires a strong understanding of university policies and procedures to effectively resolve issues, process transactions, and promote services that enhance the campus experience.
Key responsibilities include:
  • Customer Engagement: Serve as the first point of contact for transportation and parking inquiries. Assist customers in person, by phone, email, or mail with professionalism and courtesy.
  • Issue Resolution: Investigate and respond to customer concerns using knowledge of university policies. Troubleshoot problems, provide timely solutions, and escalate complex issues when necessary.
  • Campus Logistics Support: Communicate information related to parking availability, transportation services, campus navigation, and facility access or restrictions to internal and external parties
  • Sales and Transactions: Process parking permits, event tickets, and transportation-related products both on-site and online. Verify eligibility, collect payments, issue receipts/refunds, and maintain accurate records.
  • Marketing and Outreach: Promote transportation and parking services. Understand customer needs and recommend appropriate programs or products.
  • System Operations: Utilize point-of-sale systems, parking portals, and other digital platforms to manage transactions, research information, and maintain data
  • Documentation and Reporting: Maintain manuals, knowledge base articles, and service records. Assist with inventory tracking and financial transactions.
  • Support our operations team in navigating real time customer and employee concerns related to citations, parking equipment, events, and software programs

Specialized duties include:
  • Process first-year student parking permit waivers
  • Track student permit sales and clear parking portal baskets
  • Reconcile parking transactions from front counter team ensuring accuracy of transactions and tracking of procedures
  • Support the collection of outstanding invoices related to parking permits and citations
  • Monitor and track voided citations and warning citations from team members
  • Manage duplicate permit requests
  • Support academic and athletic (ICA) program parking upgrades
  • Assist with faculty and staff permit assignments
  • Respond to ADA-related parking needs
  • Coordinate with construction companies and vendors for permit issuance
  • Handle parking payroll matters
  • Support events through virtual permit production, reconciliation, and invoicing
  • Uploading financial reconciliation documents

This position is filled at the Intermediate Support level.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS)2+ years of relevant experience; or an equivalent combination of education and experience acceptedRequired Certifications:None
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $36,888.00 - $53,532.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
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