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NextRow Digital

This position will be part of the team supporting the campus CRM. Below is a sample of the ... services. • Manage relationships with various SaaS providers from implementation through ...

Worcester Polytech

Customer Service Coordinator

Worcester, MA · On-site

$18 - $23.50/hr

The Coordinator collaborates with Facilities leadership, campus departments, contractors, vendors ... Customer Service & Work Order Coordination * Serve as the primary point of contact for Facilities ...

The Pennsylvania State University

$36K - $53K/yr

Campus Logistics Support: Communicate information related to parking availability, transportation ... Promote transportation and parking services. Understand customer needs and recommend appropriate ...

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How much do campus customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for campus customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Medical Career Specialist (On Campus)

Renton, WA • On-site

Pima Medical Institute
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Pima Medical Instituteexternal

$37.48 - $46.85/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Pima Medical Institute rating

7.8

Company rating: 7.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Medical Career Specialist

Location: Renton, WA (Renton Campus) | On-Site

Type: Full-Time

Schedule: Monday – Friday

Compensation: $37.48 – $46.85 per hour

Position Summary

Join our Renton campus team as an Medical Career Specialist! We are seeking a high-energy champion who possesses a rare mix of drive and empathy to serve as the face of Pima Medical Institute.

In this pivotal role, you will connect with prospective students, understand their career aspirations, and guide them through the enrollment process into our allied health programs. If you have the closing skills and goal-driven mindset of a top-tier salesperson paired with the heart of a supportive coach, this is your opportunity to make a lasting impact on adult learners seeking a brighter future in healthcare.

Key Responsibilities

Prospective Student Engagement & Enrollment:

  • Lead Outreach: Conduct high-volume outbound and inbound communication (calls, emails, text messages) with prospective students who have inquired about PMI programs.

  • Career Counseling: Conduct structured, empathetic admissions interviews to assess candidate goals, evaluate program fit, and address prospective student challenges or concerns.

  • Admissions Process Facilitation: Guide applicants step-by-step through the enrollment pipeline, including campus tours, admissions testing, application documentation, and scheduling financial aid appointments.

Pipeline & Performance Management:

  • Goal Achievement: Consistently meet or exceed campus enrollment, conversion, and student start metrics in a fast-paced environment.

  • Database Management: Maintain meticulous, real-time prospective student records, activity logs, and follow-up schedules in the campus CRM database.

  • Compliance & Integrity: Adhere strictly to institutional, state, and federal regulatory standards, delivering accurate, transparent information regarding program offerings, schedules, and outcomes.

Campus Collaboration:

  • Cross-Department Alignment: Partner closely with Financial Aid, Student Services, and Academic Leadership to ensure a seamless onboarding experience from lead generation through the student's first day of class.

  • Community Outreach: Participate in campus open houses, career fairs, and community events to represent PMI and build local brand awareness.

Minimum Qualifications

  • Education: High School Diploma or GED required (Associate or Bachelor's degree preferred).

  • Experience: Minimum of 2–3 years of successful experience in consultative sales, admissions, recruitment, or high-volume customer relationship management.

  • Communication Skills: Exceptional active listening, persuasive communication, and relationship-building abilities.

  • Technical Proficiency: Experience navigating Customer Relationship Management (CRM) databases, Microsoft Office Suite, and multi-line phone systems.

  • Regulatory Compliance: Ability to quickly master and adhere to federal (Title IV/DOE) and state admissions compliance regulations.

Compensation & Benefits

  • Hiring Range: $37.48 to $46.85 per hour.

  • Schedule: Predictable full-time schedule (Monday through Friday).

  • Ownership: Employee Stock Ownership Plan (ESOP)—become an owner in our 100% employee-owned company.

  • Retirement: 401(k) Plan with employer matching options.

  • Health & Wellness: Comprehensive Medical, Dental, and Vision coverage, plus a Health & Wellness Program and EAP.

  • Time Off & Growth: Paid Time Off (PTO), Paid Holidays, and Tuition Reimbursement opportunities.

What Pima Medical Institute employees say

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