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Camera Tracking Jobs in Texas (NOW HIRING)

Senior Customer Service Specialist

Irving, TX

$18.50 - $25.50/hr

Position Overview At GSM Outdoors, our Wireless customers with 5+ cameras represent some of our ... Document cases thoroughly for trend tracking and product feedback Retention & Revenue Protection

Senior Customer Service Specialist

Irving, TX · On-site

$18.50 - $25.50/hr

Position Overview At GSM Outdoors, our Wireless customers with 5+ cameras represent some of our ... Document cases thoroughly for trend tracking and product feedback Retention & Revenue Protection

This all-in-one system's revolutionary thermal-surface camera technology works in tandem with real-time X-Ray tracking for extraordinary accuracy. The 4D Thermal Camera creates a highly accurate and ...

This all-in-one system's revolutionary thermal-surface camera technology works in tandem with real-time X-Ray tracking for extraordinary accuracy. The 4D Thermal Camera creates a highly accurate and ...

Customer Support Representative - CS

Houston, TX · On-site

$15.25 - $19.50/hr

Utilize remote camera tools to perform routine monitoring and assistance in troubleshooting to the ... Enter service calls in tracking software, page service calls in tracking software and dispatch ...

This all-in-one system's revolutionary thermal-surface camera technology works in tandem with real-time X-Ray tracking for extraordinary accuracy. The 4D Thermal Camera creates a highly accurate and ...

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Utilize remote camera tools to perform routine monitoring and assistance in troubleshooting to the ... Enter service calls in tracking software, page service calls in tracking software and dispatch ...

This all-in-one system's revolutionary thermal-surface camera technology works in tandem with real-time X-Ray tracking for extraordinary accuracy. The 4D Thermal Camera creates a highly accurate and ...

This all-in-one system's revolutionary thermal-surface camera technology works in tandem with real-time X-Ray tracking for extraordinary accuracy. The 4D Thermal Camera creates a highly accurate and ...

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Utilize remote camera tools to perform routine monitoring and assistance in troubleshooting to the ... Enter service calls in tracking software, page service calls in tracking software and dispatch ...

This all-in-one system's revolutionary thermal-surface camera technology works in tandem with real-time X-Ray tracking for extraordinary accuracy. The 4D Thermal Camera creates a highly accurate and ...

Staff Perception Hardware Engineer

Austin, TX · On-site

$122K - $161K/yr

Drive the transition from prototype designs to fully validated, production-ready camera assemblies ... You have a "sixth sense" for tracking down ground loops, EMI noise, and intermittent signal ...

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Camera Tracking information

What are some common challenges faced by professionals in camera tracking roles, and how can they be addressed?

Camera tracking specialists often encounter challenges such as working with low-quality or shaky footage, inconsistent lighting, and complex camera movements. To address these, it’s important to develop strong problem-solving skills and proficiency in software like PFTrack, SynthEyes, or After Effects. Collaborating closely with VFX supervisors and other post-production team members can also help ensure accurate tracking data and seamless integration of CGI elements. Staying updated on the latest tracking techniques and tools can further enhance efficiency and output quality.

What is camera tracking?

Camera tracking, also known as match moving, is the process of analyzing video footage to determine the movement of the camera so that computer-generated elements can be accurately integrated into the scene. This technique is widely used in film and television visual effects to seamlessly blend live-action footage with 3D graphics or animations. By recreating the camera's movement in a virtual environment, artists ensure that the added elements match the perspective, scale, and motion of the original shot. Camera tracking can be done in both 2D and 3D, depending on the project's needs.

What is the difference between Camera Tracking vs Motion Capture Artist?

AspectCamera TrackingMotion Capture Artist
Required CredentialsKnowledge of camera systems, software skills (e.g., PFTrack, Boujou)Motion capture technology, suit operation, data processing
Work EnvironmentPost-production, visual effects studios, film setsVFX studios, animation facilities, film sets
Industry UsageAligning CGI with live-action footageCreating realistic character animations

Camera Tracking involves analyzing footage to match virtual elements with real-world camera movements, essential for integrating CGI. Motion Capture Artists record actors' movements to animate digital characters. While both roles support visual effects, Camera Tracking focuses on footage analysis, whereas Motion Capture involves capturing physical performances for animation.

What are the key skills and qualifications needed to thrive as a Camera Tracking Artist, and why are they important?

To thrive as a Camera Tracking Artist, you need a solid understanding of 3D geometry, motion tracking, and visual effects, often supported by a background in film, animation, or computer graphics. Expertise with industry-standard tools such as Autodesk Maya, PFTrack, Boujou, or SynthEyes, along with knowledge of compositing software like Nuke, is typically required. Strong attention to detail, problem-solving abilities, and effective collaboration are crucial soft skills in this role. These skills ensure the seamless integration of computer-generated elements into live-action footage, which is essential for producing believable visual effects in film and television.
Infographic showing various Camera Tracking job openings in Texas as of June 2026, with employment types broken down into 9% Internship, 52% Full Time, and 39% Part Time. Highlights an 100% In-person job distribution.

Senior Customer Service Specialist

Good Sportsman Marketing LLC

Irving, TX • On-site

$18.50 - $25.50/hr

Other

Posted 11 days ago


Job description

Description

Position Overview


At GSM Outdoors, our Wireless customers with 5+ cameras represent some of our most valuable and brand-loyal users. The Senior Customer Success Specialist will be responsible for delivering elevated customer service and technical support while actively protecting subscription revenue and customer lifetime value.


This role blends advanced troubleshooting expertise with strategic retention skills. You will manage high-value accounts, resolve complex technical concerns, and lead save conversations when customers request cancellations, credits, or plan reductions.


This is not Tier 1 support - this is ownership-level service.

Key Responsibilities:


VIP Account Management

  • Serve as primary escalation contact for multi-device customers
  • Provide white-glove service to high-value accounts
  • Review account history and proactively identify friction points
  • Monitor device performance trends and subscription utilization
  • Troubleshoot cellular trail cameras, app functionality, firmware, and connectivity issues
  • Diagnosing signal strength, data transmission, SD card performance, battery consumption, and firmware conflicts, Support customers managing 5+ active devices
  • Guide customers through advanced app navigation and subscription management
  • Document cases thoroughly for trend tracking and product feedback

Retention & Revenue Protection

  • Lead save conversations when customers request cancellation or plan downgrades
  • Identify root causes (technical issues, billing concerns, hardware frustrations)
  • Apply structured retention strategies and objection-handling techniques
  • Offer appropriate solutions (troubleshooting, replacements, plan adjustments, education)
  • Protect recurring subscription revenue and reduce churn

Escalation & Cross-Functional Collaboration

  • Partner with App Development, warehouse, and sales
  • Escalate firmware bugs or app defects with detailed documentation
  • Identify recurring issues impacting churn and communicate findings to leadership
  • Support Customer Service and Tier 1 agents with complex case resolution

Performance Metrics

  • Retention Save Rate
  • Multi-Device Account Satisfaction (CSAT)
  • First Call Resolution
  • Escalation Reduction Rate
  • Documentation Accuracy


Requirements

 Required Experience:

  • 3+ years of Customer Service experience, Wireless Technical Support, Tier 2, or VIP Retention Escalation Support
  • Experience supporting cellular devices, connected products
  • Proven success in retention or cancellation save environments
  • Strong technical troubleshooting skills
  • Ability to confidently navigate multiple systems simultaneously

Preferred Experience

  • Experience with cellular trail cameras or outdoor technology
  • Background in subscription-based platforms
  • Experience supporting app-based ecosystems
  • KPI-driven call center experience