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Calling Agent Jobs in Ohio (NOW HIRING)

Sales Agent

Akron, OH ยท On-site +1

As a Sales Agent, you will answer inbound sales calls and follow up with our prospective Pet ... No cold calling! We are looking for a self-motivated, driven individual who has the work ethic and ...

The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting ...

Life Insurance Sales Agent

Columbus, OH ยท On-site +1

$30K - $160K/yr

Virtually meet with individuals who have requested life insurance information (no cold calling) via ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Life Insurance Sales Agent

Dayton, OH ยท On-site +1

$30K - $160K/yr

Virtually meet with individuals who have requested life insurance information (no cold calling) via ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Life Insurance Sales Agent

Cincinnati, OH ยท On-site +1

$30K - $160K/yr

Virtually meet with individuals who have requested life insurance information (no cold calling) via ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Remote Work Sales Agent

Columbus, OH ยท On-site +1

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... This is a lead driven system, and our leads are EXCLUSIVE to our agents; therefore NO COLD CALLING ...

Showing results 21-40

Calling Agent information

What is the difference between Calling Agent vs Customer Service Representative?

AspectCalling AgentCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentCall centers, telecommunication companiesCall centers, retail, service industries
Employer & Industry UsageTelecom, sales, lead generationRetail, banking, tech support
Search & Comparison IntentFocus on outbound calling, sales, or lead generationFocus on customer support, issue resolution

Calling Agents primarily focus on outbound calls for sales or lead generation, while Customer Service Representatives handle inbound calls to assist customers with issues or inquiries. Both roles require strong communication skills and often work in call centers, but their main objectives differ: sales versus support.

How to become a calling agent?

To become a calling agent, typically you need a high school diploma or equivalent, strong communication skills, and the ability to handle customer interactions. Some employers may require experience with customer service or sales, and proficiency with call center software or CRM tools can be beneficial. Training is often provided on the job to familiarize new agents with company protocols and scripts.

What cities in Ohio are hiring for Calling Agent jobs?

Cities in Ohio with the most Calling Agent job openings:

Infographic showing various Calling Agent job openings in Ohio as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 37% Physical, and 63% Remote job distribution.

Receptionist - State Farm Agent Team Member

Massillon, OH โ€ข On-site

$38K - $46K/yr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago


Key responsibilities

  • Greet customers in person and over the phone and direct them to the appropriate team members.

  • Manage appointment scheduling and office communications.

  • Assist in handling incoming inquiries, maintaining customer records, and supporting the team with administrative tasks.


Job description

Benefits:
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2010 and currently lead a team of 10. Before becoming an agent, I worked as a State Farm team member, and I've always been passionate about developing people and helping them build successful careers. I'm a graduate of the University of South Carolina, a proud husband and father of three, and enjoy fishing, hiking, and traveling with my family.
Investing in our community is just as important as investing in our team. I'm actively involved with the Minerva Area Chamber of Commerce, serve on the boards of Junior Achievement of North Central Ohio and the Massillon Museum, and volunteer every Friday at Jackson High School mentoring students through the Junior Achievement entrepreneurship program.
Our agency offers major medical health insurance, a 401(k) with company match, paid vacation, sick leave and holidays, annual raises, salary plus commission and bonus opportunities, professional development, private offices for our sales team, and daily leads with no outside sales or cold calling. Three former team members have gone on to become State Farm agents, and we love helping people grow.
Our culture is positive, supportive, and focused on long-term success. I believe happy people are the most successful, and I work hard to create an environment where people enjoy coming to work every day. I'm looking for motivated, coachable, team-oriented individuals who are eager to grow and build a lasting career.
ROLE DESCRIPTION:
Robert Garner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.