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Calling Agent Jobs in Ohio (NOW HIRING)

Familiarity with agentic frameworks and an understanding of the underlying concepts (chains, tool calling, agent loops) that transfer across tools * Experience operating CI/CD pipelines in GitHub ...

Remote Insurance Agent

Akron, OH · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Remote Insurance Agent

Youngstown, OH · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Remote Insurance Agent

Dayton, OH · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Remote Insurance Agent

Toledo, OH · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Remote Insurance Agent

Columbus, OH · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

The role does not include cold calling. * Develop expertise in Medicare insurance, Medicare health ... agent), employer sponsored wellness fairs, professional association presentations, and community ...

New

No Cold Calling-ALL accounts provided byestablishedbusiness. Alcar Recovery is one of the most ... The field agent requires a positive attitude and a high aptitude forproblem solving. You will be ...

No Cold Calling-ALL accounts provided by established business. Alcar Recovery is one of the most ... The field agent requires a positive attitude and a high aptitude for problem solving. You will be ...

No Cold Calling-ALL accounts provided by established business. Alcar Recovery is one of the most ... The field agent requires a positive attitude and a high aptitude for problem solving. You will be ...

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Showing results 1-20

Calling Agent information

What is the difference between Calling Agent vs Customer Service Representative?

AspectCalling AgentCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentCall centers, telecommunication companiesCall centers, retail, service industries
Employer & Industry UsageTelecom, sales, lead generationRetail, banking, tech support
Search & Comparison IntentFocus on outbound calling, sales, or lead generationFocus on customer support, issue resolution

Calling Agents primarily focus on outbound calls for sales or lead generation, while Customer Service Representatives handle inbound calls to assist customers with issues or inquiries. Both roles require strong communication skills and often work in call centers, but their main objectives differ: sales versus support.

How to become a calling agent?

To become a calling agent, typically you need a high school diploma or equivalent, strong communication skills, and the ability to handle customer interactions. Some employers may require experience with customer service or sales, and proficiency with call center software or CRM tools can be beneficial. Training is often provided on the job to familiarize new agents with company protocols and scripts.

What cities in Ohio are hiring for Calling Agent jobs?

Cities in Ohio with the most Calling Agent job openings:

Infographic showing various Calling Agent job openings in Ohio as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 37% Physical, and 63% Remote job distribution.

Full Stack & DevSecOps Engineer

Columbus, OH • On-site

Peraton
IT Services • 10K+ employees

Other

Posted 11 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz


Job description

Required Qualifications

  • Minimum of a BA/BS degree with 2 years of experience; MS degree with 0 years of experience
  • Bachelor's degree in Computer Science, Software Engineering, Cybersecurity, Information Systems, or Computer Engineering
  • Hands-on experience building with AI agents — multi-step reasoning, tool use, RAG pipelines, or autonomous task execution
  • Strong Python skills (3.12+); comfort with async/await patterns, type hints, and modern Python tooling
  • Familiarity with agentic frameworks and an understanding of the underlying concepts (chains, tool calling, agent loops) that transfer across tools
  • Experience operating CI/CD pipelines in GitHub Actions and/or GitLab CI
  • Experience with cloud infrastructure (AWS) including VPC, IAM, S3, RDS, CloudTrail, and KMS
  • Hands-on experience with Kubernetes (Amazon EKS preferred), including cluster upgrades, RBAC, Helm, and GitOps workflows
  • Experience building and maintaining Terraform/OpenTofu infrastructure-as-code
  • Strong skills in release planning, deployment automation, validation, and rollback procedures
  • Experience with monitoring, logging, and alerting systems (CloudWatch, Prometheus, Grafana, or similar)
  • Ability to perform anomaly detection, log analysis, and troubleshoot configuration and security issues
  • Practical understanding of secrets management, least privilege, supply chain security, and audit evidence
  • Experience performing vulnerability remediation and managing IAVM or similar compliance requirements
  • Familiarity with DAST and runtime security testing tools (e.g., OWASP ZAP, Burp, Nuclei)
  • Experience with identity provider integration (SSO/SAML/OIDC) and RBAC administration
  • Comfort operating with some ambiguity in a fast-moving environment

Clearance Requirements

  • U.S. Citizenship is required
  • Ability to obtain a Public Trust

Desired Qualifications

  • Production experience with agent frameworks (LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen, OpenAI Agents SDK, Anthropic tool-use, or comparable) and a sound point of view on when each is the right tool
  • Experience designing and operating retrieval-augmented generation (RAG) systems — chunking strategies, embedding models, vector stores, hybrid retrieval, reranking, and grounding/citation patterns
  • Experience integrating with knowledge graphs, document stores, or curated content repositories as agent-accessible sources
  • Experience evaluating agent and LLM systems — building eval harnesses, golden datasets, regression testing, and observability for non-deterministic systems
  • Exposure to orchestration patterns: supervisor agents, parallel tool calls, human-in-the-loop flows, DAG-based pipeline execution
  • Experience building plugin or extension systems: dynamic code loading, container isolation, API mixin patterns
  • Familiarity with prompt engineering, evaluation frameworks, or agent observability
  • Familiarity with federal compliance environments: FedRAMP, FIPS 140-2/3, IronBank container hardening, OPA policy enforcement, or Section 508 accessibility
  • Experience with observability tooling: OpenTelemetry, Jaeger, Prometheus, Grafana, or similar distributed tracing/metrics stacks
  • Experience with container orchestration (Docker SDK, Kubernetes) and distributed storage (S3, MinIO, JuiceFS)
  • Experience designing synthetic or transactional monitoring tied to user journeys and critical service flows
  • Experience developing SLOs, service health indicators, and high-fidelity operational alerting
  • Experience with modern delivery patterns such as trunk-based development, merge-request-driven change, and automated release quality controls
  • Experience in security-focused CI/CD or DevSecOps environments
  • Experience coordinating with customer security teams or operating within compliance frameworks
  • Prior work building internal tooling, enterprise automation products, or platforms for government customers

Peraton is seeking a talented and motivatedFull Stack & DevSecOps Engineerto join a dynamic team building and operating a cutting-edge Agentic AI platform. This hybrid role sits at the intersection of application engineering and platform operations — combining the responsibilities of a Full Stack Engineer specializing in Agentic AI and External Integrations with those of a DevSecOps / Platform Engineer.

In this role, you will design, develop, and maintain the integrations and intelligent agent capabilities that power a next-generation decision-support platform, while also owning the delivery infrastructure, CI/CD pipelines, cloud operations, and platform health that keep it running securely and reliably. You will work across the full stack to connect AI agents with diverse external data sources, package real-world capabilities as reliable agent tools, and ensure that the systems you build are secure, scalable, observable, and production ready.

If you are passionate about applied AI, thrive in fast-moving environments, and take pride in building platforms that real users depend on — from the application layer down to the infrastructure — this is an opportunity to make a meaningful impact supporting critical missions.

Location:Columbus, Ohio — candidates must currently reside in the area or be willing to relocate.

Key Responsibilities

Full Stack & Agentic AI Engineering

  • Design and build integrations to external sources of information, including public APIs, licensed data feeds, partner systems, customer enterprise systems, web content, document repositories, and structured databases
  • Package external capabilities as agent tools and skills with clean interfaces, predictable inputs/outputs, sound error handling, and documentation usable by both AI agents and human configurators
  • Develop and maintain full-stack components spanning FastAPI/Python backends, React frontends, Docker containerization, and PostgreSQL
  • Build and consume web APIs (REST, GraphQL, or comparable), handling production integration concerns such as authentication, pagination, rate limiting, retry/backoff, schema mapping, deduplication, and caching
  • Implement and maintain workflow and task orchestration pipelines using systems such as Airflow, Prefect, Celery, or comparable agent orchestration patterns
  • Integrate LLMs into production or near-production applications, leveraging APIs such as OpenAI, Anthropic, or AWS Bedrock
  • Apply security best practices specific to agentic and external integration work — including secrets management, OAuth and API-key handling, defensive parsing, and prompt-injection awareness
  • Collaborate across teams with a product mindset, keeping the end-user experience central to technical decisions

DevSecOps & Platform Engineering

  • Build and maintain CI/CD pipelines across GitHub Actions and/or GitLab CI, enabling secure, repeatable, and efficient delivery workflows
  • Implement and improve automated testing and quality gates within the software delivery lifecycle, including build validation, integration checks, security testing, and deployment controls
  • Plan and execute releases and deployments — coordinating change windows, managing release artifacts, running deployment automation, validating post-deployment health, and supporting rollback procedures
  • Support operational ownership of Amazon EKS / Kubernetes environments, including cluster lifecycle activities, upgrades, troubleshooting, RBAC, Helm-based deployments, pod identity, and GitOps-aligned workflows
  • Build and maintain AWS infrastructure supporting platform and application needs across services such as VPC, IAM, S3, RDS, CloudTrail, and KMS
  • Contribute to infrastructure provisioning and lifecycle management through OpenTofu / Terraform and related infrastructure-as-code practices
  • Administer user management for the platform — identity provider integration (SSO/SAML/OIDC), RBAC, provisioning and deprovisioning workflows, and periodic access reviews
  • Design and operate a mature monitoring, logging, and alerting stack using CloudWatch, Prometheus/Grafana, or equivalent tooling
  • Routinely assess system logs to detect anomalies, configuration drift, misuse, and security-relevant events; triage findings and drive remediation
  • Build and maintain synthetic and transactional monitoring that exercises real authentication flows, user journeys, and critical service transactions
  • Track and remediate Information Assurance Vulnerability Management (IAVM) notices and other vulnerability advisories — maintain inventory accuracy, drive patching to closure, and produce compliance reporting evidence
  • Implement and maintain DAST and runtime security testing in delivery pipelines using tools such as OWASP ZAP, Burp, Nuclei, or equivalent
  • Support security-focused CI/CD practices including secrets management, least privilege, software supply chain integrity, and audit evidence generation
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What Peraton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017