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Call Jobs in Indiana (NOW HIRING)

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met, and will do this in a pleasant manner as an ambassador of the hotel. They will be knowledgeable ...

State of Indiana

Call Center Agent

Madison, IN

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met, and will do this in a pleasant manner as an ambassador of the hotel. They will be knowledgeable ...

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$10

$17

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How much do call jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What are the most commonly searched types of Call jobs in Indiana?

The most popular types of Call jobs in Indiana are:

What cities in Indiana are hiring for Call jobs?

Cities in Indiana with the most Call job openings:

Call jobs near you
Infographic showing various Call job openings in Indiana as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Banking Representative

Liberty Federal Credit Union

Evansville, IN • On-site

$15.25 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Liberty Federal Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Liberty FCU, a full-service credit union, is currently seeking a full-time Call Center Banking Representative to join the LFCU Team. Candidates must possess excellent member service skills, professionalism, and confidentiality. Multi-tasking and problem-solving skills are also desired.Candidates must be available to work Saturdays on a rotating basis. Previous financial institution and/or call center experience is a plus. This position will be stationed at 4601 Theater Drive, Evansville, IN. If interested, please proceed by clicking Apply.
Duties and responsibilities include but are not limited to the following:

  • Provide exceptional phone service to members.
  • Provide account information such as balances, check clearings, deposit postings, return checks, availability of funds, and statement information.
    • Ask "out-of-wallet" questions for verification purposes.
    • Complete extensive verification of each member to avoid fraud and identity theft.
  • Process withdrawals, loan payments, transfers, and check orders.
  • Place stop payments on checks, cashier's checks, ACH debits and payments, and process the applicable paperwork.
  • Assist with ITM (Interactive Teller Machine) services when needed.
  • Strive to meet cross-selling and departmental goals.
  • Assist members with questions concerning ATM, debit and credit cards.
  • Provide membership information.
  • Explain procedures to initiate direct deposits and ensure proper forms are mailed to members.
  • Assist members with various payroll questions, requests for new payroll cards, or problems with payroll postings.
  • Provide information on new and ongoing promotions.
  • Assist with online banking duties.
  • Assist members with various Digital Banking services.
Benefits and Compensation:
  • Bonus and incentive opportunities
  • Paid Holidays
  • Paid Time Off (Vacation, Sick and Personal Days)
  • Medical, Dental and Vision Insurance
  • 401(k) retirement program with matching funds
  • Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
  • Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

What Liberty Federal Credit Union employees say

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