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Call Taker Dispatcher Jobs (NOW HIRING)

City Of Warren, MI

CALL TAKER

Warren, MI · On-site

$30/hr

The City of Warren is accepting applications for the position of part-time Call Taker. Receives ... Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks ...

PRIORITY ONDEMAND

Call Taker

Fredericksburg, VA · On-site

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company procedure as required and utilizes appropriate Emergency Medical Dispatch and company procedure to ...

Shoals Ambulance

Call Taker - Night Shift

Old Hickory, TN · On-site

$37K - $42K/yr

Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and ...

CONFIRE JPA

Call Taker

Rialto, CA · On-site

$49K - $69K/yr

Distinguishing Characteristics The Call Taker class is distinguished by responsibility for ... Beyond the direct fire dispatch role, Comm Center also functions as the San Bernardino County (XBO ...

PRIORITY ONDEMAND

Call Taker - Night Shift

Lakewood, TN · On-site

$37K - $42K/yr

Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and ...

Confire JPA

Call Taker

Rialto, CA · On-site

... Dispatch (CAD) system for dispatchers. Performs other duties as assigned. Distinguishing ... Call Taker class is distinguished by responsibility for receiving, assessing, and processing ...

GovernmentJobs.com

Call Taker

Rialto, CA · On-site

... Dispatch (CAD) system for dispatchers. Performs other duties as assigned. Distinguishing ... Call Taker class is distinguished by responsibility for receiving, assessing, and processing ...

Priority OnDemand

Call Taker - Night Shift

Lakewood, TN · On-site

$37K - $42K/yr

Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and ...

PRIORITY ONDEMAND

Call Taker

Fredericksburg, VA · On-site

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company procedure as required and utilizes appropriate Emergency Medical Dispatch and company procedure to ...

Priority OnDemand

Call Taker

Fredericksburg, VA · On-site

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company procedure as required and utilizes appropriate Emergency Medical Dispatch and company procedure to ...

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Call Taker Dispatcher information

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How much do call taker dispatcher jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call taker dispatcher in the United States is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.96 per hour, depending on experience, location, and employer.

What is a call taker dispatcher?

Call Taker Dispatchers are professionals who answer emergency and non-emergency calls, gather critical information from callers, and dispatch the appropriate emergency services such as police, fire, or medical assistance. They act as the first point of contact during emergencies and play a vital role in ensuring that help is sent quickly and efficiently. These individuals must remain calm under pressure, communicate clearly, and use specialized computer systems to log information and coordinate response teams.

What are the key skills and qualifications needed to thrive as a call taker dispatcher?

To thrive as a Call Taker Dispatcher, you need strong communication skills, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and sometimes specialized emergency dispatcher certifications is important. Exceptional listening, composure under pressure, and multitasking are vital soft skills for handling high-stress situations and providing clear instructions. These skills ensure efficient emergency response, accurate information relay, and public safety during critical incidents.

What are some common challenges faced by call taker dispatchers and how can they be managed?

Call Taker Dispatchers often face high-pressure situations where quick thinking and clear communication are essential. Managing multiple calls, prioritizing emergencies, and dealing with distressed callers can be challenging. Successful dispatchers use strong organizational skills, maintain composure under stress, and rely on teamwork with fellow dispatchers and first responders. Continuous training and debriefing sessions also help dispatchers handle the emotional demands of the role and improve response effectiveness.

What is the difference between Call Taker Dispatcher vs Emergency Dispatcher?

AspectCall Taker DispatcherEmergency Dispatcher
Required CredentialsHigh school diploma, communication skillsHigh school diploma, emergency communication training
Work EnvironmentCall centers, customer service settingsEmergency call centers, 911 dispatch
Employer & IndustryTransportation, security, customer servicePublic safety, law enforcement, fire services
Common Search & ComparisonOften compared for communication rolesFocused on emergency response coordination

While both roles involve handling calls and coordinating responses, a Call Taker Dispatcher primarily manages non-emergency or general inquiries in customer service or transportation settings. An Emergency Dispatcher specializes in urgent, life-saving situations, requiring specialized training for emergency response coordination. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

How much do call taker dispatchers make?

Call taker dispatchers typically earn a median annual salary of around $30,000 to $45,000, depending on experience, location, and employer. They often work in emergency services or customer support environments and may require certification or training in communication and dispatch procedures.

Is it hard to get hired as a call taker dispatcher?

Getting hired as a call taker dispatcher can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and sometimes prior customer service or dispatch experience. Many positions also require a high school diploma or equivalent and may involve background checks and training on specific dispatch software. Competition can be moderate, but having relevant skills can improve chances of employment.

What states have the most Call Taker Dispatcher jobs?

States with the most job openings for Call Taker Dispatcher jobs include:

What are popular job titles related to Call Taker Dispatcher jobs?

For Call Taker Dispatcher jobs, the most frequently searched job titles are:

Call Taker Dispatcher jobs near you
Infographic showing various Call Taker Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,197 per year, or $21.7 per hour.

CALL TAKER

Warren, MI • On-site

City Of Warren, MI
See more jobs at City Of Warren, MIexternal

$30/hr

Part-time

Re-posted 24 days ago

Job description

The City of Warren is accepting applications for the position of part-time Call Taker. Receives incoming telephone calls and makes independent judgment relative to the kind of action necessary. Receives, types and sends L.E.I.N. messages and broadcasts to appropriate units. Enters information into Computer Aided Dispatch consoles. This position may work the day, afternoon or midnight shift. Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks required.
Requirements:
• Age 18 years or older by closing date of application
• Possession of a valid license to operate a motor vehicle in the State of Michigan.
• No felony convictions
• U.S Citizen
• At least two (2) full years of 9-1-1 emergency dispatch experience
• EMD Certification preferred through Priority Dispatch. Will through certification process for those that qualify.
Pay rate: $30.00/hour
Apply: Warren City Hall-Human Resources #410
One City Square, Warren, MI 48093
Weekdays 8:30 a.m.-4:30 p.m.
Deadline: Open until filled
EQUAL OPPORTUNITY EMPLOYER
To print the forms required for application, print:
• Application
• Full-time Release Info. Agreement form
• EEO form
• Drug Testing Policy and Procedure Statement
• Drug Free Workplace Policy
If you have any questions please contact Human Resources at 586-574-4670.

Apply