ZipRecruiter

Log In

1

Call Taker Dispatcher Jobs (NOW HIRING)

GovernmentJobs.com

Call Taker

Winter Park, FL · On-site

Call Taker operates using the computer aided dispatch systems for Police, Fire and EMS services. The call taker assists the public by providing important and timely information and references to a ...

City of Winter Park

Call Taker

Winter Park, FL · On-site

Call Taker operates using the computer aided dispatch systems for Police, Fire and EMS services. The call taker assists the public by providing important and timely information and references to a ...

City of Winter Park

Call Taker

Winter Park, FL · On-site

$17.63 - $24.91/hr

Call Taker operates using the computer aided dispatch systems for Police, Fire and EMS services. The call taker assists the public by providing important and timely information and references to a ...

Bell Ambulance

Dispatch Call Taker

Milwaukee, WI · On-site

Dispatch Call Taker Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. Bell Ambulance has operated since 1977 and ...

First Call Ambulance

Call Taker - Night Shift

Lakewood, TN · On-site

$37K - $42K/yr

Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and ...

First Call Ambulance

Call Taker - Night Shift

Lakewood, TN · On-site

$37K - $42K/yr

Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and ...

City of Winter Park, FL

Call Taker

Winter Park, FL · On-site

$17.63 - $24.91/hr

Call Taker operates using the computer aided dispatch systems for Police, Fire and EMS services. The call taker assists the public by providing important and timely information and references to a ...

Priority Ondemand

Call Taker - Night Shift

Old Hickory, TN · On-site

$37K - $42K/yr

Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and ...

Priority OnDemand

Call Taker - Night Shift

Old Hickory, TN · On-site

$37K - $42K/yr

Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and ...

CONFIRE Joint Powers Authority (CA)

Call Taker

Rialto, CA · On-site

$49K - $69K/yr

Performs other duties as assigned Distinguishing Characteristics The Call Taker class is ... Beyond the direct fire dispatch role, Comm Center also functions as the San Bernardino County (XBO ...

City Of Warren

CALL TAKER

Warren, MI · On-site

$30/hr

The City of Warren is accepting applications for the position of part-time Call Taker. Receives ... Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks ...

Priority OnDemand

Call Taker

Fredericksburg, VA · On-site

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company procedure as required and utilizes appropriate Emergency Medical Dispatch and company procedure to ...

Priority Ondemand

Call Taker

Fredericksburg, VA · On-site

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company procedure as required and utilizes appropriate Emergency Medical Dispatch and company procedure to ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsCall Taker Dispatcher Jobs

Call Taker Dispatcher information

See salary details

$10

$21

$31

How much do call taker dispatcher jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call taker dispatcher in the United States is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.96 per hour, depending on experience, location, and employer.

What is a call taker dispatcher?

Call Taker Dispatchers are professionals who answer emergency and non-emergency calls, gather critical information from callers, and dispatch the appropriate emergency services such as police, fire, or medical assistance. They act as the first point of contact during emergencies and play a vital role in ensuring that help is sent quickly and efficiently. These individuals must remain calm under pressure, communicate clearly, and use specialized computer systems to log information and coordinate response teams.

What are the key skills and qualifications needed to thrive as a call taker dispatcher?

To thrive as a Call Taker Dispatcher, you need strong communication skills, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and sometimes specialized emergency dispatcher certifications is important. Exceptional listening, composure under pressure, and multitasking are vital soft skills for handling high-stress situations and providing clear instructions. These skills ensure efficient emergency response, accurate information relay, and public safety during critical incidents.

What are some common challenges faced by call taker dispatchers and how can they be managed?

Call Taker Dispatchers often face high-pressure situations where quick thinking and clear communication are essential. Managing multiple calls, prioritizing emergencies, and dealing with distressed callers can be challenging. Successful dispatchers use strong organizational skills, maintain composure under stress, and rely on teamwork with fellow dispatchers and first responders. Continuous training and debriefing sessions also help dispatchers handle the emotional demands of the role and improve response effectiveness.

What is the difference between Call Taker Dispatcher vs Emergency Dispatcher?

AspectCall Taker DispatcherEmergency Dispatcher
Required CredentialsHigh school diploma, communication skillsHigh school diploma, emergency communication training
Work EnvironmentCall centers, customer service settingsEmergency call centers, 911 dispatch
Employer & IndustryTransportation, security, customer servicePublic safety, law enforcement, fire services
Common Search & ComparisonOften compared for communication rolesFocused on emergency response coordination

While both roles involve handling calls and coordinating responses, a Call Taker Dispatcher primarily manages non-emergency or general inquiries in customer service or transportation settings. An Emergency Dispatcher specializes in urgent, life-saving situations, requiring specialized training for emergency response coordination. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

How much do call taker dispatchers make?

Call taker dispatchers typically earn a median annual salary of around $30,000 to $45,000, depending on experience, location, and employer. They often work in emergency services or customer support environments and may require certification or training in communication and dispatch procedures.

Is it hard to get hired as a call taker dispatcher?

Getting hired as a call taker dispatcher can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and sometimes prior customer service or dispatch experience. Many positions also require a high school diploma or equivalent and may involve background checks and training on specific dispatch software. Competition can be moderate, but having relevant skills can improve chances of employment.

What states have the most Call Taker Dispatcher jobs?

States with the most job openings for Call Taker Dispatcher jobs include:

What are popular job titles related to Call Taker Dispatcher jobs?

For Call Taker Dispatcher jobs, the most frequently searched job titles are:

Call Taker Dispatcher jobs near you
Infographic showing various Call Taker Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,197 per year, or $21.7 per hour.

Medical Call Taker & EMS Dispatcher (Afternoon/Evening Shift)

Brooklyn, NY • On-site

InstaCare EMS
Health Care and Social Assistance • 51 - 200 employees
Learn more about InstaCare EMSexternal

Other

PTO

Re-posted yesterday

Job description

InstaCare EMS is seeking new and experienced Emergency Medical Call Takers & Dispatchers to work from our Brooklyn headquarters located in Coney Island.

What We Offer:

  • Flexible Schedules
  • Weekly Paychecks
  • Paid Time Off
  • Professional Work Environment
  • Friendly, Dedicated Coworkers

The Call Taker/ Dispatcher position is critical to the operations and assignments of ambulance resources to patients and clients. All communications flows through our Operations Center. This includes communication between ambulance crews, callers, hospitals, management and others. The position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure.

Duties and Responsibilities:

  • Works directly with hospitals, healthcare provider, facilities, patients, patient’s family members and patient caretakers’ to arrange ambulance transport
  • Verifies patients’ insurance coverage, benefits, and co-pays
  • Manages high volume phone calls
  • Processes credit card payments
  • Dispatches appropriate ambulance resources using radio codes and practices

Skills of the Call Taker/ Dispatcher:

  • Knowledge of Medical Terminology
  • Familiarity with health insurance plans, including Medicare, Medicaid, and commercial insurance
  • Excellent verbal/written interpersonal and communication skills and the ability to communicate clearly in English
  • Strong attention to detail
  • Effectively multi-task in a fast paced environment
  • Ability to establish strong working relationships with personnel from multiple departments and divisions
  • Flexibility in scheduling flexibility

***This position is primarily for afternoon/evening shifts, however, due to the nature of the EMS industry we operates 24 hours a day, 7 days a week. May be asked to work days, nights, weekends, and holidays as needed***

Qualifications:

  • Previous Emergency Medical Services (EMS) experience, strongly preferred
  • Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems

InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Powered by JazzHR

eId1GPJ65P