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Call Out Operator Jobs in Virginia (NOW HIRING)

Liberty

Communications Dispatcher

Lynchburg, VA

... call out services, operating a computerized information network terminal, entering, and retrieving information through the Virginia Criminal Information Network (VCIN) and the National Law ...

advansix

Instrument Mechanic - Hopewell

Midlothian, VA

$45.55/hr

... operators, and vendors as needed. Duties and Responsibilities: * Working a rotating shift schedule ... Willing to work overtime and provide off hours call out support when required * Performing ...

advansix

Instrument Mechanic - Hopewell

Hopewell, VA · On-site

$45.55/hr

... operators, and vendors as needed. Duties and Responsibilities: * Working a rotating shift schedule ... Willing to work overtime and provide off hours call out support when required * Performing ...

Mohawk Industries, Inc.

BEAMER OPERATOR

Hillsville, VA · On-site

$15.75 - $20.75/hr

Blow comb out at each tie-in. * Doff full loom beam and replace with empty loom beam. * Inspect all ... Replace end caps if it can be done safely, if not call maintenance. * General Duties * Participate ...

Mohawk Industries, Inc.

BEAMER OPERATOR

Hillsville, VA · On-site

$15.75 - $20.75/hr

Blow comb out at each tie-in. * Doff full loom beam and replace with empty loom beam. * Inspect all ... Replace end caps if it can be done safely, if not call maintenance. * General Duties * Participate ...

Coras

Chief of Delivery Operations

Mclean, VA · On-site

$150K - $225K/yr

CORAS is seeking a VP-level operator to serve as our Chief of Delivery Ops-a mission-focused ... Track commitments, call out slippage, and enforce accountability * Cross-Team Orchestration * Drive ...

CORAS

Chief of Delivery Operations

Mclean, VA · On-site

$150K - $225K/yr

CORAS is seeking a VP-level operator to serve as our Chief of Delivery Ops--a mission-focused ... Track commitments, call out slippage, and enforce accountability * Cross-Team Orchestration * Drive ...

ADVANCED PEDIATRICS PLLC

Call Taker

Vienna, VA · On-site

$19 - $32.85/hr

Must have a RN or LPN License * Must speak clearly and be able to comprehend/communicate using ... A good fit for applicants with gaps in their resume, or who have been out of the workforce for the ...

ADVANCED PEDIATRICS PLLC

Call Taker

Vienna, VA · On-site

$19 - $32.85/hr

Must have a RN or LPN License * Must speak clearly and be able to comprehend/communicate using ... A good fit for applicants with gaps in their resume, or who have been out of the workforce for the ...

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Call Out Operator information

What is a call out operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

What are the key skills and qualifications needed to thrive as a call out operator?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.

What are some common challenges faced by call out operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

What cities in Virginia are hiring for Call Out Operator jobs?

Cities in Virginia with the most Call Out Operator job openings:

Call Out Operator jobs near you

Worker, Utility (Newport News)

Newport News, VA • On-site

Southern Company
See more jobs at Southern Companyexternal

Full-time

Medical, Retirement

Posted 25 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

UTILITY WORKER
(Newport News)
 
 

Job Summary

 

Virginia Natural Gas (VNG) is looking for dynamic, career-motivated individuals to join one of the Top Workplaces in Hampton Roads as part of our Field Operations team.

 

The Utility Worker position is an entry-level, developmental role that offers opportunity for growth and advancement through future promotion into our apprenticeship program. This apprenticeship program presents exciting opportunities for long-term career growth and stability in the growing natural gas industry.

 

Work is predominantly outdoors and in all weather conditions. Interested individuals must be able and willing to travel. Candidates must be able to drive safely, work extended hours; travel 5% of the time, and wear company provided Personal Protective Equipment.

 

This is a bargaining unit position (IBEW Local 50) and is a DOT (Department of Transportation) covered classification subject to random drug and/or alcohol screening. 

 
Transitioning military personnel are encouraged to apply.
 

This position is based in our Virginia Natural Gas office located in Newport News, VA.

Representative Duties and Responsibilities:

  • Serves as a member of a crew engaged in installing and repairing gas mains and service lines. Participates in making taps on mains and services
  • Provides assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system
  • Completes jobs by digging, shoring, repairing leaks, testing, and wrapping pipe Performs work with hand tools, air tools, shovels, etc. during distribution activities while adhering to all safety and work rules Assists other crew members in all activities as required Ensures that truck is stocked with equipment and supplies and maintains distribution vehicles, tools and other equipment in neat and orderly condition
  • Must live in the service area and be subject to call out for emergency service. Stand By duty and emergency call out
 
Job Requirements
 

Education and Experience: 

 
Required:
  • High school diploma or GED equivalent
  • Job is entry level and requires no previous experience
  • Must pass the DOT drug test
 
Certifications/Licenses: 
 
Required:
  • Operator Qualified in accordance with Company Plan
  • Must have a valid VA state drivers license 

Working Conditions/Physical Requirements:

  • Must live within 30 minutes' drive from the Newport News office for on-call / emergency response purposes
  • Must be physically able to stoop, bend, crawl, walk, climb ladders and lift weights in excess of 75 pounds
  • Must also have a keen sense of smell, hearing, vision and color identification
  • Must have the ability to work in all types of terrain and weather conditions, as required.

Disclaimer: This information describes the general nature and level of work performed by employees in this job.  The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

 

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Virginia Natural Gas

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