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Call Out Operator Jobs in Texas (NOW HIRING)

Bedrock

Lease Operator III or II

Big Lake, TX · On-site

$35 - $39/hr

Lease Operator III Description: MAIN FUNCTIONS Responsible for the safe and efficient operations ... for call out as situation dictates • Ability to interact effectively in a multi-cultural ...

Amplifon

Country Call Center Operator

Dallas, TX

Bachelors Work Experience of min. 2 years in the same field of Tele sales (Inbound + Out bound) with minimum 1 year of Outbound. Skill Set Requirements: * Persuasive Speaking Skills, Tone/Pitch ...

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Call Out Operator information

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

What are some common challenges faced by Call Out Operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What job makes $10,000 a month without a degree?

A Call Out Operator typically does not earn $10,000 a month without specialized skills or experience. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes certifications but not necessarily a degree. Most jobs with such high earnings are performance-based or involve business ownership rather than entry-level positions.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations managers, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

How do you become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is often provided, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is a Call Out Operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

What are the key skills and qualifications needed to thrive as a Call Out Operator, and why are they important?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.

What jobs pay 2000 a day?

In the role of a call out operator, earning $2,000 a day is uncommon and typically requires specialized skills, experience, or working in high-stakes environments such as emergency response or security. Most call out operators earn hourly wages or salaries, with high-paying positions often involving overtime, on-call duties, or working in industries like oil and gas, construction, or private security. Achieving such daily earnings generally involves additional certifications, extensive experience, or working in roles with high risk or responsibility.
What are popular job titles related to Call Out Operator jobs in Texas? For Call Out Operator jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Call Out Operator jobs in Texas look for? The top searched job categories for Call Out Operator jobs in Texas are:
What cities in Texas are hiring for Call Out Operator jobs? Cities in Texas with the most Call Out Operator job openings:
Call Out Operator jobs near you
Substation Technician 3

Substation Technician 3

Pedernales Electric Cooperative, Inc.

Johnson City, TX • On-site

$57.26/hr

Full-time

Posted 6 days ago

Job description

PHYSICAL OFFICE LOCATION: PEC Haley Road Offices - 302 Haley Road, Johnson City, TX 78636
$45.81 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits
Midpoint of pay range: $57.26
*Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training.
Position Summary
This position is responsible for 24/7 system operations including the calibration, commissioning, inspection, maintenance and repair of transmission and distribution equipment and protective relays, switches, apparatus and Power Line Carrier (PLC) communication systems associated with the transmission grid, distribution infrastructure and capital improvement projects.
Essential Duties & Responsibilities
  • Perform maintenance and inspection on substation equipment by following a time based maintenance program according to the Cooperative's Substation Equipment Maintenance Standards Plan, manufacturer recommendations and NERC compliance
  • Perform monthly inspection of substation facilities and equipment, maintain records in PEC's maintenance tracking software
  • Execute formal switching orders inside substations as issued by the PEC Transmission COntrol Center (TCC) to manipulate power flow on the high voltage transmission grid or to isolate transmission equipment
  • Write and execute formal switching orders inside substations to manipulate power flow on the medium voltage distribution grid or to isolate distribution equipment
  • Install mobile substations for substation construction projects, routine maintenance of substation power transformers or emergency power restoration Perform technical testing of substation equipment using specific test sets including TTR, contact resistance, oil dielectric tests, transformer power factor (Doble) testing, winding resistance, sweep frequency response analysis (SFRA), digital protective relay verification, electromechanical relay calibration, hi-pot, and phasing
  • Test and inspect substation battery banks and chargers by testing strap impedance, cell voltage, cell impedance, specific gravity, temperature, charging current, and bank voltage
  • Locate and repair DC grounds within substation control systems
  • Perform speed tests, mechanical, and electrical inspection on substation 138KV SF6 gas circuit switchers
  • Perform operating mechanism inspection, motion analysis, contact resistance, gas purity tests, and repair of 138KV SF6 gas breakers
  • Perform operating mechanism inspection, internal inspection, motion analysis, power factor, contact resistance, and repair of 69/138KV oil breakers
  • Extract oil samples from energized substation equipment for dissolved gas analysis (DGA) and fluid quality testing, review and interpret lab results
  • Perform internal inspection and repair according to manufacture specification on a verity of substation power transformer load tap changers (LTC's), models include RMV II, UVT, UVW, UZD, UZDRT, UZERT, UTT-B, TLS, TC525, LRT200, & 550H
  • Perform Infrared thermography inspections of substations
  • Repair hot spots on substation switches and connections identified thru infrared thermography inspections
  • Perform Partial Discharge surveys on various energized substation equipment
  • Provide expert technical support for substation capital improvement projects (CIP) by installing temporary equipment, performing load transfers, complex high voltage switching, and isolation of high voltage equipment
  • Commission new substations or newly upgraded substations. Energize new substation equipment and perform all tests and electrical checks to ensure reliable operation
  • Verify wiring diagrams and electrical control schematics during substation commissioning projects making corrections and design changes to ensure proper operation of all equipment and control circuits
  • Program Schweitzer electronic protective relays and function test protection schemes by trip checking all new substation equipment
  • Write logic scripts used as test plans for SEL digital protective relay tests
  • Program, test, and commission programmable logic controllers (PLC's) for protection circuits in substations (SEL relays)
  • Perform end-to-end testing of PEC's transmission carrier and fiber communication systems for reliable operation of the high voltage transmission grid
  • Analyze test results on equipment and recommend practical, cost-effective solutions for equipment performance and repair.
  • Follow work procedures and company policies
  • Carry out operating procedures
  • Perform emergency Call-Out duty for all substation issues and respond to substation power outages Record data on appropriate test reports to maintain NERC, FERC and TRE compliance
  • Coordinate activities with other departments
  • Operate PEC vehicle(s) for business purposes in accordance with applicable Federal, State, and local law and PEC policies and procedures
  • Maintain driver eligibility through appropriate valid Texas Driver's License and driving record in accordance with PEC policy
  • Maintain the security of confidential information
  • Stay abreast of advances in technology
  • Demonstrate regular and prompt attendance
  • Performs other related duties as necessary or assigned

Supervisory and/or Leadership Responsibilities
May provide technical direction to others
Knowledge, Skills & Abilities
  • Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
  • Knowledge of principles and processes for providing customer service
  • Knowledge of substation protection schemes including Bus & Transformer Differential, Breaker Failure, Cable Fault, and Zone Protection schemes
  • Knowledge of basic electricity, safety rules and procedures as well as the hazards involved in working around energized lines and equipment involving high and low voltage
  • Knowledge of substation communication SCADA, relaying, monitoring and control systems
  • Knowledge of reviewing and interpreting wiring diagrams and electrical control schematics for relay applications
  • Knowledge of learned principles of electrical theory as applied to power transformers and autotransformers, relays, SCADA and TWACS systems, etc.
  • Knowledge of reading manuals and interpreting diagrams
  • Skilled in the use of electrical testing equipment including DOBLE 6150, DOBLE M4000, MEGGER, Hi-Pot, CT test set, phasing sticks, oil dielectric, contact resistance, and sweep frequency response analysis (SFRA)
  • Skilled in time management
  • Skilled in prioritizing and managing changing priorities
  • Ability to use computer systems and applications
  • Ability to communicate effectively verbally and in writing
  • Ability to listen and understand information verbally and in writing
  • Ability to anticipate, identify, analyze and resolve conflict and problems

Minimum Qualifications - (Education, Experience)
  • Associate's Degree in Electrical Power and Controls, Electronics Technology or related field
  • Directly related experience may substitute for education
  • Two years of Substation Technician II or equivalent experience
  • Valid Texas Driver's License and Motor Vehicle Report that comply with PEC policy

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • The employee may be required to stand; reach with hands and arms, stoop and kneel
  • The employee may be required to sit or stand for long periods of time
  • The employee may be required to lift, carry, push, pull or move up to 100 pounds
  • The employee may be required to travel
  • The employee will routinely utilize Personal Protective Equipment
  • The employee will participate in emergency restoration and call-out duty
  • The employee is frequently exposed to outside weather conditions including wet and humid conditions
  • The noise level in the work environment is usually moderate to loud
  • Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
  • This position may be required to work more than 40 hours per week

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.
Position Open Until Filled
Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.
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At PEC, we know happy employees produce great work. As a PEC employee, you'll find we're always willing to invest in you - because we know that we do better when you do better.

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