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Call Out Operator Jobs in Indiana (NOW HIRING)

Energy Transfer Equity Lp

Repairman

Montezuma, IN · On-site

Should have or develop the ability to read and understand piping schematics, drawings and operating ... The position is subject to call-out during off-duty hours, including the weekend.

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Call Out Operator information

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

Is telemarketing a stressful job?

Call Out Operators often experience stress due to high call volumes, rejection, and performance targets. The job requires strong communication skills and resilience, and stress levels can vary based on workload and individual coping strategies.

What are some common challenges faced by Call Out Operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What does a call out operator do?

A call out operator manages incoming and outgoing calls, often coordinating emergency services, customer support, or technical assistance. They use communication tools like radios or phones and require good communication skills and attention to detail to relay information accurately and efficiently.

What is a Call Out Operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

Can you still dial 0 for an operator?

In many traditional telephone systems, dialing 0 still connects you to an operator or customer service representative. However, with modern digital and mobile phones, direct operator assistance via dialing 0 is less common, and many services now use automated menus or apps instead.

What are the key skills and qualifications needed to thrive as a Call Out Operator, and why are they important?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.

What jobs pay $700 a day?

Call Out Operators typically do not earn $700 a day; however, some high-paying roles in specialized fields such as construction, skilled trades, or certain freelance positions can reach or exceed this daily rate. These jobs often require specific skills, certifications, or experience and may involve irregular or on-call schedules.
What are popular job titles related to Call Out Operator jobs in Indiana? For Call Out Operator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Call Out Operator jobs in Indiana look for? The top searched job categories for Call Out Operator jobs in Indiana are:
What cities in Indiana are hiring for Call Out Operator jobs? Cities in Indiana with the most Call Out Operator job openings:
Call Out Operator jobs near you
ONSITE Traffic Monitoring Operator/Call Center - Indianapolis, IN

ONSITE Traffic Monitoring Operator/Call Center - Indianapolis, IN

AECOM

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

AECOM rating

8.2

Company rating: 8.2 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

11th of 79 rated construction

Job description

Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is actively seeking a productive, flexible, and highly talented Traffic Management Center Operator for immediate employment in Indianapolis, IN. - NOT A REMOTE OPPORTUNITY.
This is full-time position. The applicant can establish a career in operations and customer service, specific to a fast paced, technology driven work environment.
The TMC Operator assists INDOT operations. The operator disseminates information verbally and electronically regarding active incidents, such as stranded motorist, crashes, etc., to INDOT's Hoosier Helper Freeway Service Patrol. Work within a Traffic Management Center also includes, but not limited to,
  • Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency responding agencies using 10 codes, incident identification and response call-out, customer service representative, and implementing required traffic control and other associated warning devices to advise the public of incidents and events impacting traffic flow.
  • Operators are responsible for the quality, accuracy and timeliness of all information disseminated.
  • Operators maintain contact with Indiana State Police (ISP) Dispatch and other emergency responders, communicate and coordinate incident and road blocking information with INDOT maintenance and district staff as needed, provides other appropriate response agencies of scene details, provides information to motorists by displaying traveler information messages on Dynamic Message Boards (DMS), and provides overall information to verify and update information regarding ongoing incidents, associated backup/traffic delays and estimated clearance times.
  • Operators assist the general public by correctly inputting data into INDOT's Global Events Manager (GEM) and CARS database for incidents, construction, and maintenance activities impacting traffic flow to generate events in web applications.
  • Review all events, signs, and traveler information for accuracy.
  • Operators assess large volumes of data (both static and real-time) from a wide variety of sources to detect possible roadway incidents.
  • They monitor road sensor data and confirm the data using CCTV video.
  • Effective communication is an important part of this process as operators maintain telephone and/or radio communications with incident responders, DOT field personnel and other public and private agencies.
  • Once assessment is complete, operators determine the facts and severity of traffic incidents and prepares the information for dissemination to the motoring public.

Qualifications
Minimum Requirements:
  • High school diploma or GED equivalent is required.
  • Must pass a State and Federal criminal history/security background check.
  • Must pass a pre-employment drug screen.
  • Ability and Flexibility to work a variety of shifts.
  • Constantly operate a computer and other monitoring equipment.
  • Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies.

Preferred Qualifications:
  • Previous experience as a transportation Traffic Management Center Operator/Dispatcher a plus, but not a requirement
  • Ability to synthesize information from multiple inputs, including automated road sensor data, 2-way radios, CCTV traffic cameras, and computer databases.
  • Knowledge of personal computers and software.
  • Knowledge of or ability to learn Indiana roadways.
  • Ability to work calmly and accurately under intense pressure
  • Able to multitask under intense pressure
  • Able to communicate across various levels of management

Additional Information
  • Sponsorship opportunities for US Employment Authorization is not available for this position.
  • Relocation Benefits are not available for this position.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

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