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Call Out Operator Jobs in California (NOW HIRING)

Drill Operator

Anaheim, CA · On-site

$18 - $22/hr

Summit Anaheim currently has an open position for Drill Operator (3rd shift). Summit Interconnect ... Select drills from planning sheet call out. * Set up drilling machine and make work zero ...

Summit Anaheim currently has an open position for Drill Operator (3rd shift). Summit Interconnect ... Select drills from planning sheet call out. * Set up drilling machine and make work zero ...

Summit Anaheim currently has an open position for Drill Operator (3rd shift). Summit Interconnect ... Select drills from planning sheet call out. * Set up drilling machine and make work zero ...

Drill Operator

Anaheim, CA · On-site

$18 - $22/hr

Summit Anaheim currently has an open position for Drill Operator (3rd shift). Summit Interconnect ... Select drills from planning sheet call out. * Set up drilling machine and make work zero ...

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Call Out Operator information

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

What are some common challenges faced by Call Out Operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What is a Call Out Operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

What are the key skills and qualifications needed to thrive as a Call Out Operator, and why are they important?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.
What are popular job titles related to Call Out Operator jobs in California? For Call Out Operator jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Call Out Operator jobs? Cities in California with the most Call Out Operator job openings:
CWI - Call-Out Work in California

CWI - Call-Out Work in California

Acuren Inspection, Inc.

Torrance, CA • On-site

$51.92 - $82.69/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Acuren rating

8.0

Company rating: 8.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

38th of 103 rated laboratories


Job description

Position Summary
Acuren is seeking certified AWS/CWI professionals to support our operations based in Torrance, California. We are looking for motivated, results-driven individuals who can quickly integrate into ongoing projects and support travel-based assignments throughout Torrance, CA, San Diego, CA, and Los Angeles, CA.
The CWI will establish inspection procedures, oversee quality systems, and ensure compliance with corporate and client requirements across multiple projects. AWS/CWI inspectors provide expert consultation, perform audits, mentor inspection personnel, and contribute to continuous improvement initiatives. This level reflects the highest technical and leadership proficiency, emphasizing strategic quality assurance and technical integrity within inspection operations.
Responsibilities
  • At the direction of client, perform visual and non-destructive examination of static and dynamic pressure retaining equipment in accordance with American Petroleum Institute (API) standards and the American Society of Mechanical Engineers (ASME)
  • Submit to client technically accurate reports documenting equipment condition
  • Provide client with technical recommendations for the repair, re-rate, replacement, and/or alteration of plant equipment, as required for safe operation within stated operating parameters for durations specified by client
  • Provide technical input to client as required for welding and metallurgical issues
  • Provide technical guidance, on a application of non-destructive examination techniques and procedures
  • Fully comply with all Acuren and client safe work practices and actively participate in all site safety initiatives
  • Willingness to travel if needed

Requirements
  • CWI certified required
  • 6 years' experience or 4+ years on site experience
  • Additional API 510/570/653 a preferred
  • In-depth working knowledge of API 510/570 and ASME standards
  • Experience working in direct support of petrochemical facility engineers
  • Local to Torrance, California, San Diego, CA, and Los Angeles, CA.
  • Able to travel 50%+

Benefits
  • Competitive salary
  • Medical, dental, vision, and supplemental insurance
  • 401K Plan
  • Paid Holidays
  • Paid Time Off
  • Pay Transparency: As per applicable state law the job posting pay range is $51.92- $82.69 an hour depending on experience and applicable certifications

Company Overview
Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.
Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments.
Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.
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