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Call Manager Jobs in Closter, NJ (NOW HIRING)

Competitive Compensation Job Summary We are seeking a friendly and professional Call Center ... Highly organized with the ability to prioritize projects and manage time effectively

Your primary responsibilities will include: - Receiving and managing inbound calls from customers ... call center experience is preferred but not required. - Excellent communication skills - Strong ...

Your primary responsibilities will include: - Receiving and managing inbound calls from customers ... call center experience is preferred but not required. - Excellent communication skills - Strong ...

Responsibilities Design and build automatons for Cisco Unified Communications Systems, including Call Manager/Unified Communications Manager 6.x through 9.x, Unity Server, Unity Connection, UCCX and ...

Skills Customer service, finance, business management, inbound/outbound calls, Customer service ... The call center is offline from 4:00 pm ET onwards on Saturdays. Equipment needed: Laptop/PC - No ...

Your primary responsibilities will include: - Receiving and managing inbound calls from customers ... call center experience is preferred but not required. - Excellent communication skills - Strong ...

Skills Customer service, finance, business management, inbound/outbound calls, Customer service ... The call center is offline from 4:00 pm ET onwards on Saturdays. Equipment needed: Laptop/PC - No ...

FlexStaff is hiring a temporary call center representative to join our client's team. Assignment is ... Excellent time management and organizational *Additional Salary Detail The salary range and/or ...

FlexStaff is hiring a temporary call center representative to join our client's team. Assignment is ... Excellent time management and organizational *Additional Salary Detail The salary range and/or ...

CCNA Voice, CCNP Voice, or CCIE Collaboration certifications are highly preferred. * 5 + years working on technologies such VOIP, Call Manager, Unity and voice gateways. * 5 + years directly working ...

Showing results 21-40

Call Manager information

See Closter, NJ salary details

$30.6K

$66.1K

$113.4K

How much do call manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for call manager in Closter, NJ is $66,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $77,700.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How does a call manager work?

A call manager is a system or software used in telecommunications to control and route incoming and outgoing calls within an organization. It manages call flow, handles call features like forwarding and conferencing, and often integrates with VoIP or traditional phone networks, requiring knowledge of network protocols and sometimes certifications in telecommunication systems.

What cities near Closter, NJ are hiring for Call Manager jobs?

Cities near Closter, NJ with the most Call Manager job openings:

Infographic showing various Call Manager job openings in Closter, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,112 per year, or $31.8 per hour.

Call Center Representative

Sew Eyes Inc

Bronx, NY • On-site

$16.25/hr

Part-time

Re-posted 3 days ago


Job description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Training & development

Benefits/Perks
  • Competitive Compensation
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. 
Responsibilities 
  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information
  • Refer to premade scripts for a variety of customer service topics
  • Create appointments.
Qualifications
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively