Cisco Call Manager
Bloomington, IL · On-site
Cisco Call Manager Location: Onsite required in Bloomington, IL Duration: 6 Months US Citizenship or Green Card Required No Relocation budget Shift: Mon - Fri 8 AM to 5 PM Must Haves: 7+ yrs of ...
Cisco Call Manager
Bloomington, IL · On-site
Cisco Call Manager Location: Onsite required in Bloomington, IL Duration: 6 Months US Citizenship or Green Card Required No Relocation budget Shift: Mon - Fri 8 AM to 5 PM Must Haves: 7+ yrs of ...
The Tier Senior Voice Engineer is responsible for the Cisco VoIP environment, from Call Manager through the SIP connections to external and customer voice networks. This position is full time onsite ...
The Tier Senior Voice Engineer is responsible for the Cisco VoIP environment, from Call Manager through the SIP connections to external and customer voice networks. This position is full time onsite ...
Voice Network Engineer
Belleville, IL · On-site
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Voice Network Engineer
Belleville, IL · On-site
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Voice Network Engineer
Belleville, IL · On-site
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Voice Network Engineer
Belleville, IL · On-site
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Voice Network Engineer
Belleville, IL · On-site
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Voice Network Engineer
Belleville, IL · On-site
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
New
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
New
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
New
Quick apply
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
New
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
Senior Network Collaboration Engineer with Security Clearance
Belleville, IL · On-site
$135K - $160K/yr
Support and troubleshoot Cisco Unified Communications environments, including Call Manager and Jabber. * Manage Layer 1 and Layer 2 networking, routing, switching, and spanning tree protocols.
Senior Network Collaboration Engineer with Security Clearance
Belleville, IL · On-site
$135K - $160K/yr
Support and troubleshoot Cisco Unified Communications environments, including Call Manager and Jabber. * Manage Layer 1 and Layer 2 networking, routing, switching, and spanning tree protocols.
Senior Voice Engineer
Scott Air Force Base, IL · On-site
$110 - $150/hr
The Tier Senior Voice Engineer is responsible for the Cisco VoIP environment, from Call Manager through the SIP connections to external and customer voice networks. This position is full time onsite ...
Senior Voice Engineer
Scott Air Force Base, IL · On-site
$110 - $150/hr
The Tier Senior Voice Engineer is responsible for the Cisco VoIP environment, from Call Manager through the SIP connections to external and customer voice networks. This position is full time onsite ...
Senior UC Network Engineer with Security Clearance
Scott Air Force Base, IL · On-site
$125K - $155K/yr
... Call Manager, Jabber, voice gateways, and PSTN connectivity. • Evaluate and implement network infrastructure solutions across routing, switching, firewall policy management, and lifecycle refresh ...
Senior UC Network Engineer with Security Clearance
Scott Air Force Base, IL · On-site
$125K - $155K/yr
... Call Manager, Jabber, voice gateways, and PSTN connectivity. • Evaluate and implement network infrastructure solutions across routing, switching, firewall policy management, and lifecycle refresh ...
Sr. Voice Engineer
Elk Grove Village, IL · On-site
... Call Manager experience - CUCM and/or UCCE o Cisco Certifications, CCVP, ITIL Foundations Certifications o Airline experience a plus
Sr. Voice Engineer
Elk Grove Village, IL · On-site
... Call Manager experience - CUCM and/or UCCE o Cisco Certifications, CCVP, ITIL Foundations Certifications o Airline experience a plus
IL · On-site
The Tier Senior Voice Engineer is responsible for the Cisco VoIP environment, from Call Manager through the SIP connections to external and customer voice networks. This position is full time onsite ...
The Tier Senior Voice Engineer is responsible for the Cisco VoIP environment, from Call Manager through the SIP connections to external and customer voice networks. This position is full time onsite ...
Quick apply
The Tier Senior Voice Engineer is responsible for the Cisco VoIP environment, from Call Manager through the SIP connections to external and customer voice networks. This position is full time onsite ...
Call Management Associate
Elmhurst, IL · On-site
$18/hr
Alert District Manager of at-risk SLAs and service issues that cannot be resolved. * Document service call actions in Burroughs Service Center system. * Work with the District Managers in assigned ...
Call Management Associate
Elmhurst, IL · On-site
$18/hr
Alert District Manager of at-risk SLAs and service issues that cannot be resolved. * Document service call actions in Burroughs Service Center system. * Work with the District Managers in assigned ...
Call Management Associate
Elmhurst, IL · On-site
$50 - $70/hr
Alert District Manager of at-risk SLAs and service issues that cannot be resolved. * Document service call actions in Burroughs Service Center system. * Work with the District Managers in assigned ...
Call Management Associate
Elmhurst, IL · On-site
$50 - $70/hr
Alert District Manager of at-risk SLAs and service issues that cannot be resolved. * Document service call actions in Burroughs Service Center system. * Work with the District Managers in assigned ...
Call Management Associate
Elmhurst, IL · On-site
$18/hr
Alert District Manager of at-risk SLAs and service issues that cannot be resolved. * Document service call actions in Burroughs Service Center system. * Work with the District Managers in assigned ...
Call Management Associate
Elmhurst, IL · On-site
$18/hr
Alert District Manager of at-risk SLAs and service issues that cannot be resolved. * Document service call actions in Burroughs Service Center system. * Work with the District Managers in assigned ...
Sr. UC Network Engineer with Security Clearance
Alden, IL · On-site
$145K - $165K/yr
... Manager (CUCM/Call Manager) infrastructure. • Monitor system performance, availability, and capacity to ensure reliable voice and collaboration services. • Perform upgrades, patches, and ...
Sr. UC Network Engineer with Security Clearance
Alden, IL · On-site
$145K - $165K/yr
... Manager (CUCM/Call Manager) infrastructure. • Monitor system performance, availability, and capacity to ensure reliable voice and collaboration services. • Perform upgrades, patches, and ...
Call Manager information
See Illinois salary details
$28.6K - $35.6K
5% of jobs
$35.6K - $42.7K
13% of jobs
$45.6K is the 25th percentile. Wages below this are outliers.
$42.7K - $49.7K
16% of jobs
The median wage is $56.5K / yr.
$49.7K - $56.8K
16% of jobs
$56.8K - $63.8K
15% of jobs
$68.6K is the 75th percentile. Wages above this are outliers.
$63.8K - $70.9K
14% of jobs
$70.9K - $77.9K
8% of jobs
$77.9K - $85K
6% of jobs
$85K - $92K
3% of jobs
$92K - $99.1K
2% of jobs
$99.1K - $106.1K
1% of jobs
$28.6K
$61.9K
$106.1K
How much do call manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for call manager in Illinois is $61,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $72,700.00 per year, depending on experience, location, and employer.
What is a call manager?
Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.
What are the key skills and qualifications needed to thrive as a call manager, and why are they important?
To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.
How does a call manager typically collaborate with other departments to improve customer service?
A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.
How does a call manager work?
A call manager is a system or software used in telecommunications to control and route incoming and outgoing calls within an organization. It manages call flow, handles call features like forwarding and conferencing, and often integrates with VoIP or traditional phone networks, requiring knowledge of network protocols and sometimes certifications in telecommunication systems.
What are the most commonly searched types of Call jobs in Illinois?
The most popular types of Call jobs in Illinois are:
What are popular job titles related to Call Manager jobs in Illinois?
For Call Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Call Manager jobs in Illinois look for?
The top searched job categories for Call Manager jobs in Illinois are:
What cities in Illinois are hiring for Call Manager jobs?
Cities in Illinois with the most Call Manager job openings:
Job description
Company Description
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.
Job Description
Position: Cisco Call Manager
Location: Onsite required in Bloomington, IL
Duration: 6 Months
US Citizenship or Green Card Required
No Relocation budget
Shift: Mon - Fri 8 AM to 5 PM
Must Haves:
7+ yrs of experience with Cisco Call Manager and Unity voice mail - configuration and testing.
Description for requirements:
Test Discipline knowledge, UCCM, and Unity VM.
UCCE Infrastructure support and management for 8.5 and 9.x
- Installation, Implementation and configuration of UCCE Infrastructure for Enterprise Network
- Experience with UCCE 9.x a plus running on Cisco UCS B/C series
- Cisco Call Manager and Unity voice mail configuration and troubleshooting experience
- Cisco IP-IVR scripting and configuration experience
- Cisco IPT VoIP design, UCCE design, Cisco voice gateways
- Cisco UCCE Web View and CUIS/CUIC
- Peripheral Gateway configuration experience to Cisco Call Manager
Good to have skills: Cisco Unified Communications Manager configuration and troubleshooting
experience. Networking - Route/Switch experience
Additional Information
Zishan Khan p: 408-598-3037 (x: 120)