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Call Listener Jobs in Tulsa, OK (NOW HIRING)

Wing Assistant

Sales Enablement Trainer

Tulsa, OK · On-site

$29K - $35K/yr

A/B test sales emails, call openers, demo pitches, and tactics like personalized video - keep the ... Listen Diagnose Build Intervene. * You hear the calls, name the specific problem, build the fix the ...

DXC Technology

Customer Service Representative

Tulsa, OK · On-site

$14.50 - $19.75/hr

The successful candidate will leverage effective listening skills, a high level of empathy, an ... Prior Call Center experience is preferred. * A demonstrated ability to quickly learn and ...

DXC Technology

Customer Service Representative

Tulsa, OK · On-site

$14.50 - $19.75/hr

The successful candidate will leverage effective listening skills, a high level of empathy, an ... Prior Call Center experience is preferred. * A demonstrated ability to quickly learn and ...

DXC Technology

Customer Service Representative

Tulsa, OK · On-site

$14.50 - $19.75/hr

The successful candidate will leverage effective listening skills, a high level of empathy, an ... Prior Call Center experience is preferred. * A demonstrated ability to quickly learn and ...

DXC Technology

Customer Service Representative

Tulsa, OK · On-site

$13.75 - $18.75/hr

The successful candidate will leverage effective listening skills, a high level of empathy, an ... Prior Call Center experience is preferred. * A demonstrated ability to quickly learn and ...

DXC Technology

Customer Service Representative

Tulsa, OK · On-site

$14.50 - $19.75/hr

The successful candidate will leverage effective listening skills, a high level of empathy, an ... Prior Call Center experience is preferred. * A demonstrated ability to quickly learn and ...

PLACE

Buyers Agent

Tulsa, OK · On-site

$75K - $100K/yr

Commit to weekly 1:1 coaching session, weekly trainings, and Partner Call * Consult with buyers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

Ampler Chicken

Cook

Tulsa, OK

$12 - $16.25/hr

Ensures that all call sheets are completed, posted and used. * Ensures all products and supplies ... Listens and follows directions. * Responds to feedback positively. * Is honest and courteous when ...

Church's Chicken

Cook

Tulsa, OK · On-site

$12.25 - $16.50/hr

Ensures that all call sheets are completed, posted and used. * Ensures all products and supplies ... Listens and follows directions. * Responds to feedback positively. * Is honest and courteous when ...

Church's Chicken

Cook

Broken Arrow, OK · On-site

$12.25 - $16.25/hr

Ensures that all call sheets are completed, posted and used. * Ensures all products and supplies ... Listens and follows directions. * Responds to feedback positively. * Is honest and courteous when ...

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Call Listener information

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How much do call listener jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for call listener in Tulsa, OK is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.55 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Tulsa, OK?

For Call Listener jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Tulsa, OK look for?

The top searched job categories for Call Listener jobs in Tulsa, OK are:

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Cities near Tulsa, OK with the most Call Listener job openings:

Call Listener jobs near you

Sales Enablement Trainer

Wing Assistant

Tulsa, OK • On-site

$29K - $35K/yr

Full-time

Re-posted yesterday

Job description

Wing Assistant is hiring a hands on Sales Enablement Trainer to level up our sales team - not with generic intro decks, but by improving the actual emails, calls, and cadences our reps use every day. This is a coach who has carried a quota and closed, and uses that credibility to make real, measurable improvements on the floor.

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read on.

Responsibilities
  • Sit in the calls - live and recorded - and find exactly where deals are being lost.
  • Rewrite the copy, scripts, and sequences that aren't converting, and prove the new version works.
  • A/B test sales emails, call openers, demo pitches, and tactics like personalized video - keep the winners, kill the losers.
  • Build and tune outbound cadences so reps follow up at the right time, on the right channel, with the right message.
  • Coach reps one-on-one on real calls and build the objection-handling playbook for our market - then drill it until it's reflexive.
  • Produce a video training series and self-serve modules with assessments, so new reps ramp fast and tenured reps keep sharpening.
Requirements

You'll thrive here if you

  • Have personally sold and closed - ideally outbound/high-volume B2B - and can show your numbers.
  • Write sales copy that converts and can explain why it works.
  • Are comfortable on camera and can produce clean training videos without a production team.
  • Can structure an A/B test, read the result honestly, and make the call.
  • Coach without crushing - you leave reps better and more confident.
  • Move fast: a diagnosis becomes a usable fix in hours, not weeks.
  • Know your way around a CRM (Hubspot plus) and a sales sequencing tool.

Nice to have
Experience in virtual staffing, BPO, or managed services Pipedrive or CRM automations video editing sequencing tools (Apollo, Outreach, Salesloft, Instantly, Smartlead) prior sales enablement assets (playbooks, battle cards, certification programs).

Why the Role

How the role actually runs - fast loop, not slow decks: Listen  Diagnose  Build  Intervene.

  • You hear the calls, name the specific problem, build the fix the same day, and get it into reps' hands immediately. A pattern that shows up Monday should have a tested correction in motion by midweek.

Why this role

  • You're joining at a build moment. You'll start lean and resourceful - and as the program proves it drives revenue, it ears more investment and room to grow. This is a roll-up-your-sleeves, multi-hat seat for someone who wants to own the engine, not manage a slide deck.
$29,000 - $35,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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