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Call Listener Jobs in Toronto, ON (NOW HIRING)

Acara Solutions

Mechanical Assembler

Milton, ON

CA$22 - CA$25/hr

With a legacy of experience across industries worldwide, we partner with clients, listen to their ... After you apply, you may receive a call or message from our AI Talent Scout about this role or ...

Bayshore HealthCare

Equipment Administrator

Markham, ON · On-site

... call center/customer service environment and use of computers within a Windows environment. Excellent Customer Service skills, empathetic, problem solver, active listener, with positive attitude.

Driven Brands, Inc.

Customer Support Rep

Hamilton, ON

CA$19.35/hr

Minimum 2 years of call centre experience * Bilingualism English/Spanish and/or French is an asset not required * Strong communication skills (reading, writing, speaking, listening) * Sales ...

mSupply

Customer Care Representative

Vaughan, ON

CA$20 - CA$23/hr

Responsible for completing call logs and reports. * Raises awareness and communicates with ... Using hearing to talk, listen, and use phones 1-6 hours per day * Using office equipment ...

Acara Solutions

Vehicle Techician

Toronto, ON

CA$28/hr

With a legacy of experience in various industries worldwide, we partner with clients, listen to ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

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All JobsCall Listener JobsCall Listener Jobs in Toronto, ON

Call Listener information

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are popular job titles related to Call Listener jobs in Toronto, ON?

For Call Listener jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Toronto, ON look for?

The top searched job categories for Call Listener jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Call Listener jobs?

Cities near Toronto, ON with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Toronto, ON as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Mechanical Assembler

Acara Solutions

Milton, ON

CA$22 - CA$25/hr

Full-time

Re-posted 15 days ago

Job description

Are you a Mechanical Assembler looking to join one of the top companies in the Appliances, Electrical, and Electronics Manufacturing industry?
Are you looking to further your career and grow?
Do you have experience in mechanical assembly?
If you answered yes to those three questions, then apply today!
Acara Solutions seeks highly qualified candidates to work onsite with our client in Milton, ON. Interested?
Here's what you'd do:
  • The Mechanical Assembler is responsible for assembly of electrical panels and enclosures.
  • Interprets manufacturing information documents in order to assemble or modify components.
  • Read and interpret drawings while ensuring assembly bill of material accuracy.
  • Check parts picked/delivered to parts necessary.
  • Resolve discrepancies, if any, with supervisor when needed.
  • Maintain the accuracy and integrity of the internal KANBAN system.
  • Assemble components ensuring proper torque of bus and phase connectors up to 70 ft/lbs.
  • Apply consistency in assembly method for units or the same order.
  • Responsible for visual inspections of material before and after assembly by conducting Inspection for conformance to drawings and specifications, functional operation and appearance and making mechanical adjustments as needed.
  • Check performance of completed components to ensure compliance to LVDA Plant Quality standards and makes necessary adjustments when needed in order to meet quality goals.
  • Perform pack and ship duties.
  • Work to standard operating procedures, bill of materials, manufacturing information, and instruction from Management or Engineering to established procedures.
  • Use various fixtures, gauges, and assembly tools to assemble, adjust, or repair product.
Here's what you'll get:
Hours: 40 hours/week.
Length: Contract to direct.
Pay Rate: $22 - $25/hr.
7am-3:30pm Monday to Friday
afternoon is 3-1am Monday to Friday or morning shift 6:45-3:15 Monday to friday
Sounds like a good fit?
APPLY TODAY
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider?we help companies compete for talent. With a legacy of experience across industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive the business outcomes they seek. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Required Skills / Qualifications:
  • High School Diploma or GED.
  • Minimum of 2 years of experience in mechanical assembly.
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Acara Solutions logo

About Acara Solutions

Sourced by ZipRecruiter

Acara Solutions, based in Buffalo, NY, is a premier provider of recruitment and workforce solutions. Serving the industry since its inception in 1957, the company has expanded its roots from a small family-owned employment agency to a leading international recruitment agency. Acara provides staffing solutions to a myriad of industries including Engineering, IT, Professional, Industrial and Finance. They offer an array of services from strategic workforce management, talent acquisition, vendor management systems, to executive search services. Driven by the core values of dedication, integrity, teamwork and innovation, Acara exists with the mission to connect job seekers with leading employers while fostering growth and innovation in the industries they serve. A prominent player in the US staffing industry, Acara Solutions has been recognized multiple times on the Staffing Industry Analysts List of Largest US Staffing Firms.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1957

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