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Call Listener Jobs in Temecula, CA (NOW HIRING)

Buyers Agent

Encinitas, CA ยท On-site

$125K - $225K/yr

Commit to weekly 1:1 coaching sessions, weekly trainings, and Partner Call * Consult with buyers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

Leasing Specialist

Carlsbad, CA ยท On-site

$17.50 - $22.75/hr

Whether it is helping residents call one of our communities home, providing excellence in customer ... Listen to resident requests, concerns, and comments. * Quickly complete maintenance service ...

RF Systems Engineer

Carlsbad, CA ยท On-site

$160K - $180K/yr

With a legacy of experience in various industries worldwide, we partner with clients, listen to ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Automotive Sales Consultant

Oceanside, CA ยท On-site

$16.91 - $20/hr

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

New

Leasing Specialist

San Marcos, CA ยท On-site

$17 - $22.50/hr

Whether it is helping residents call one of our communities home, providing excellence in customer ... Listen to resident requests, concerns, and comments. * Quickly complete maintenance service request ...

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

Part-Time Sales Consultant

Oceanside, CA ยท On-site

$16.91 - $20/hr

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

Part-Time Sales Consultant

Oceanside, CA ยท On-site

$16.91 - $20/hr

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

Leasing Specialist

Carlsbad, CA

$17.50 - $22.75/hr

Whether it is helping residents call one of our communities home, providing excellence in customer ... Listen to resident requests, concerns, and comments. * Quickly complete maintenance service ...

Leasing Specialist

Carlsbad, CA

$17.50 - $22.75/hr

Whether it is helping residents call one of our communities home, providing excellence in customer ... Listen to resident requests, concerns, and comments. * Quickly complete maintenance service ...

Sales Associate

Oceanside, CA ยท On-site

$16.91 - $20/hr

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

New

Service Advisor

Moreno Valley, CA ยท On-site

$60K - $100K/yr

If a call is missed, listen to voicemail messages and return customer calls the same day. Prior customer service experience in a fast-paced environment is required. * Communicate with customers daily ...

Counter Salesperson

Carlsbad, CA

$16.75 - $21.75/hr

Dependable with minimal call-outs. * Knowledge of products sold in the Profit Center * Prefer ... Demonstrate outstanding customer service, verbal communication, and generous listening skills.

Counter Salesperson

Carlsbad, CA

$16.75 - $21.75/hr

Dependable with minimal call-outs. * Knowledge of products sold in the Profit Center * Prefer ... Demonstrate outstanding customer service, verbal communication, and generous listening skills.

Showing results 21-40

Call Listener information

See Temecula, CA salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call listener in Temecula, CA is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What cities near Temecula, CA are hiring for Call Listener jobs? Cities near Temecula, CA with the most Call Listener job openings:

Insurance Sales Representative

JAVIER CALVO-Farmers Insurance Agency

Murrieta, CA โ€ข On-site

$48K - $68K/yr

Full-time

PTO

Re-posted 13 days ago


Job description

Farmers Calvo Insurance Agency in Murrieta is hiring Insurance Sales Representatives to join our growing team!

Our insurance agency is located in Murrieta , and we're up to big things! We provide Auto, Home, Business, and Life insurance to help protect our clients, and their assets. If you want to be a part of a winning and competitive culture, then this may be the career for you.

Our Culture:

We have a competitive culture where winning together is the standard. We believe that when employees and customers both succeed, everyone wins. This creates a team of people who love what they do and proudly represent our company.


Compensation:

We reward great performance. Our pay structure is one of the best in the industry, giving great performers the opportunity to earn an exceptional income.


Career Growth Plan:

Were always developing future leaders. Every team member is encouraged to grow, improve, and take on new challenges. Advancement isnt just possible here, its expected. We will provide you with leadership opportunities!



Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Monthly Commission

Tiered Commissions based on Sales Metrics 30% To 70%

Daily and weekly training meetings

Cash Sales Incentives per policy sold

Appreciation Lunches

Team Building Events

Paid Holidays

Business Casual Attire

Mentorship and growth Roadmap provided

Getaway Campaigns available

Career Growth Opportunities

Fun & Friendly Co-workers


Responsibilities

Call and contact prospective clients.

Create insurance quotes, make sales presentations, and close sales

Establish client relationships and follow up with clients

Provide prompt, accurate, and friendly client support

Maintain a strong work ethic with a total commitment to success each and every day

Develop new financial service opportunities with both existing and new clients


Requirements

P & C License is preferred - Willing to train and Licensing assistance available.

Excellent communication skills: written, verbal, and listening

Intrinsically driven to be successful