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Call Listener Jobs in Stockbridge, GA (NOW HIRING)

CINC

Account Executive

Atlanta, GA · On-site +1

$90K/yr

Set daily call blocks to ensure a robust pipeline. * Make 50-100 outbound dials a day as a minimum ... An active listener who can identify the prospect's needs. What we offer: * Great product with a ...

WITCO

Account Executive

Atlanta, GA · On-site

$90K/yr

Set daily call blocks to ensure a robust pipeline. * Make 50-100 outbound dials a day as a minimum ... An active listener who can identify the prospect's needs. What we offer: * Great product with a ...

CINC

Account Executive

Atlanta, GA · On-site

$90K/yr

Set daily call blocks to ensure a robust pipeline. * Make 50-100 outbound dials a day as a minimum ... An active listener who can identify the prospect's needs. What we offer: * Great product with a ...

Witco

Account Executive

Atlanta, GA · On-site

Set daily call blocks to ensure a robust pipeline. * Make 50-100 outbound dials a day as a minimum ... An active listener who can identify the prospect's needs. What we offer: * Great product with a ...

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · Remote

$10 - $15/hr

Call Center Representative Requirements * Strong phone and verbal communication skills, plus active listening skills * Empathetic customer focus, flexibility to manage many different personality ...

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Call Center Representative Requirements * Strong phone and verbal communication skills, plus active listening skills * Empathetic customer focus, flexibility to manage many different personality ...

QGenda

Business Development Representative

Atlanta, GA · On-site

Cold-call & cold-email healthcare groups in the private sector and small hospitals * Research ... Excellent active listening skills * Strong communication skills, both written and verbal Experience ...

Harbinger Marketing

Be Seen First

Sales Cold Caller - In-Office

Fayetteville, GA · On-site

$55K - $70K/yr

Report your daily call totals and weekly demos set in every Monday sales huddle in-office meeting. What we're looking for * A warm, confident, clearly-spoken phone presence and excellent listening ...

New

Smoothstar Tech

Intuit Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Requires strong active listening skills to accurately paraphrase a customer conversation. * Ability to begin servicing the program immediately after the call center owner or its agent certifies for a ...

SmoothStar Tech

Intuit Customer Service

Atlanta, GA

$15.50 - $21/hr

Requires strong active listening skills to accurately paraphrase a customer conversation. Ability to begin servicing the program immediately after the call center owner or its agent certifies for a ...

Koenig & Bauer US, Inc

Technician/Mechanic

Decatur, GA · Remote

$27 - $46/hr

The Service Technician interacts directly with the customer listening to their needs and asking probing questions in preparation for the installation or service call and must be able to effectively ...

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All JobsCall Listener JobsCall Listener Jobs in Stockbridge, GA

Call Listener information

See Stockbridge, GA salary details

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$15

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How much do call listener jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call listener in Stockbridge, GA is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What are popular job titles related to Call Listener jobs in Stockbridge, GA? For Call Listener jobs in Stockbridge, GA, the most frequently searched job titles are:
What job categories do people searching Call Listener jobs in Stockbridge, GA look for? The top searched job categories for Call Listener jobs in Stockbridge, GA are:
What cities near Stockbridge, GA are hiring for Call Listener jobs? Cities near Stockbridge, GA with the most Call Listener job openings:
Call Listener jobs near you

Account Executive

CINC

Atlanta, GA • On-site, Remote

$90K/yr

Full-time

Retirement

Re-posted 17 days ago

Job description

CINC is the # 1 Real Estate software provider in North America for elite real estate professionals. CINC was founded in 2011 and we are based in Marietta, GA.

We are currently seeking an experienced and highly motivated Account Executive who will develop sales opportunities through outbound prospecting, conduct virtual demonstrations, and close new business.

The Account Executive will be responsible for selling our robust customer satisfaction platform to real estate brokerages. This platform enables real estate brokerages and its agents to seamlessly collect client reviews and manage their reputation online.

This role offers excellent career development with a clear path to both enterprise and channel sales opportunities.

In this role you will:

  • Seek new business opportunities by contacting potential customers by phone.
  • Set daily call blocks to ensure a robust pipeline.
  • Make 50-100 outbound dials a day as a minimum.
  • Qualify inbound leads from marketing campaigns and website inquiries.
  • Maintain accurate records of all lead activities.
  • Reach monthly revenue quota by closing new sales.
  • Be passionate about sales with high energy and a willingness to learn.

What we look for:

  • 2+ years of sales experience (SaaS sales experience preferred).
  • Cold calling and pipeline management experience.
  • Goal-oriented and strong teamwork skills.
  • Resilient mindset with ability to handle rejection positively.
  • An active listener who can identify the prospect's needs.

What we offer:

  • Great product with a strong customer base.
  • Team environment.
  • Continuation Education Benefits.
  • Comprehensive and rich benefit plans, matching 401K.
  • Employee Stock Purchase Program (ESPP).
  • Base salary plus uncapped commission plan with first-year OTE of $90K.
  • Clear path for both career growth and higher earnings potential.
  • Hybrid office/remote work schedule.

At CINC, we celebrate and support our differences. We listen, we care, and we serve. CINC is proud to be an equal opportunity workplace.

Apply