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Call Listener Jobs in Manchester, NH (NOW HIRING)

Server

Salem, NH ยท On-site

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the Job: * Great pay * Flexible ...

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the Job: * Great pay * Flexible ...

Bartender

Salem, NH

$30 - $80/hr

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the Job: * Great pay * Flexible ...

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the Job: * Great pay * Flexible ...

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the job: * Great pay * Flexible ...

Host/Hostess

Salem, NH ยท On-site

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the job: * Great pay * Flexible ...

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the job: * Great pay * Flexible ...

Showing results 21-40

Call Listener information

See Manchester, NH salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call listener in Manchester, NH is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.13 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Manchester, NH?

For Call Listener jobs in Manchester, NH, the most frequently searched job titles are:

What cities near Manchester, NH are hiring for Call Listener jobs?

Cities near Manchester, NH with the most Call Listener job openings:

Infographic showing various Call Listener job openings in Manchester, NH as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 18% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,096 per year, or $17.8 per hour.

Full-time

Posted 15 days ago


Job description

DESCRIPTION
As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.
What you will do:
  • Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
  • Make food and drink recommendations to guests and answer all menu and service-related questions.
  • Ensure guest satisfaction by checking in with each table regularly and anticipating guest needs.
  • Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:
  • Great pay
  • Flexible Schedules
  • Growth Opportunities

A Server is responsible for serving our guests, and our team with unparalleled hospitality to create unforgettable guest and team member experiences every day! If this sounds like you, please apply today
REQUIREMENTS
  • Ability to work in a high-volume, fast-paced work environment.
  • Ability to listen, understand, and respond to team member and guest requests in a loud environment.
  • Skill and coordination at using hands to write, pour and carry several drinks, plates, and bowls at the same time.