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Call Listener Jobs in Leander, TX (NOW HIRING)

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Strong communication, active listening, and persuasion skills. * Ability to stay confident, positive, and professional during high call volumes. * Comfortable handling objections and guiding ...

Inside Sales Insurance Specialist

Austin, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Two or more years of insurance sales or high-volume call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven ...

Inside Sales Insurance Specialist

Austin, TX · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Two or more years of insurance sales or high-volume call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven ...

Inside Sales Insurance Specialist

Austin, TX · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Two or more years of insurance sales or high-volume call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven ...

Keep reading! -Do you listen intently to others and then use that information later to buy the ... Looking to hire quickly so please call Christy at 949-484-7541, email Christy@SharpHires.com right ...

HVAC Dispatcher

Austin, TX

$18.25 - $24.50/hr

Must have effective listening and verbal communication skills, proven ability to meet/exceed set ... Meet personal/customer service team sales targets and call-handling quotas. * Handle customer ...

HVAC Dispatcher

Austin, TX · On-site

$18.25 - $24.50/hr

Must have effective listening and verbal communication skills, proven ability to meet/exceed set ... Meet personal/customer service team sales targets and call-handling quotas. * Handle customer ...

Phone line Must provide an employee-paid, dedicated phone line, solely for the use of customer call ... Follows defined treatments and/or employs active listening skills to present alternative solutions.

Sales Development Representative

Austin, TX · On-site

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every phone call is an opportunity for you to boost revenue growth, profitability, and your own pay ... You are a great communicator and an excellent listener via phone * Eager to work in office and ...

Agent Experience Manager

Austin, TX · On-site

$14.75 - $19.50/hr

Great listening skills, connects well with others, and is empathetic of the customer's pain points * A passion for creating community within a space; you encourage in-office interaction, bonding and ...

Member Service Representative

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Focuses on listening to identify member needs by asking questions and offering solutions in order ... and supporting Call Center as needed. Effectively explains ownership options to members ...

Showing results 41-60

Call Listener information

See Leander, TX salary details

$10

$17

$23

How much do call listener jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call listener in Leander, TX is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What cities near Leander, TX are hiring for Call Listener jobs?

Cities near Leander, TX with the most Call Listener job openings:

Cold Calling (Work from Home) $10 AN HOUR + COMMISSION

Rx Labels

Austin, TX • Remote

$50K/yr

Full-time

Dental, PTO

Re-posted 9 days ago

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Job description

About Us

Rx Labels provides high-quality, customizable labeling solutions that help independent pharmacies operate more efficiently and deliver a better patient experience. We’re growing fast and looking for a driven salesperson to help us expand our reach nationwide.

Position Overview

We are seeking a motivated, results-oriented Cold Caller to connect with independent pharmacies and introduce them to our products. The ideal candidate has experience in sales or telemarketing, knows how to keep conversations engaging, and can confidently communicate value while handling objections.

If you thrive on talking to people, love closing deals, and are passionate about helping small businesses, this is the role for you.

What You’ll Do

  • Make outbound calls to independent pharmacies across the U.S.
  • Introduce and promote Rx Labels’ products and solutions.
  • Build rapport quickly and maintain a professional, friendly demeanor on every call.
  • Identify needs, communicate benefits clearly, and address questions or objections.
  • Track daily activity, follow up with warm leads, and assist in moving prospects through the sales pipeline.
  • Collaborate with leadership to optimize scripts, messaging, and outreach strategies.

What We’re Looking For

  • 1+ year of sales, cold calling, or telemarketing experience (preferred but not required).
  • Strong communication, active listening, and persuasion skills.
  • Ability to stay confident, positive, and professional during high call volumes.
  • Comfortable handling objections and guiding prospects toward next steps.
  • Self-motivated, disciplined, and able to work independently in a remote environment.
  • Basic computer skills and ability to navigate CRM tools or call software.

Why Join Rx Labels?

  • Competitive pay with performance-based bonuses. (RESIDUAL INCOME - COMISSION)
  • Flexible remote work environment.
  • Opportunity to grow with a fast-expanding company.
  • Supportive leadership that wants you to win

Company Description

Rx Labels is a Prescription Label manufacturer. Providing Prescription Labels nation wide.