ZipRecruiter

Log In

1

Call Listener Jobs in Hamilton, OH (NOW HIRING)

Alphabe Insight Inc

Call Center Agent

Cincinnati, OH · On-site

$34K - $38K/yr

Catch Vibe Voice is seeking a motivated and professional Call Center Agent to join our growing team ... Deliver exceptional customer experiences through effective communication and active listening.

Catch Vibe Voice

Call Center Agent

Cincinnati, OH · On-site

Catch Vibe Voice is seeking a motivated and professional Call Center Agent to join our growing team ... Deliver exceptional customer experiences through effective communication and active listening.

Alphabe Insight Inc

Call Center Agent

Cincinnati, OH · On-site

$34K - $38K/yr

Catch Vibe Voice is seeking a motivated and professional Call Center Agent to join our growing team ... Deliver exceptional customer experiences through effective communication and active listening.

Collabera

Call Center Representative

Mason, OH · On-site

$15 - $18.75/hr

... listening and comprehension skills Ability to demonstrate empathy to the caller's situation Ability ... Call Center experience preferred 1 - 2 years of experience in a professional business environment ...

Go Metro

EZConnect Regional Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Empathetic, understanding the importance of listening, accuracy, and clarity. Enthusiasm that will ... Experience * Minimum 2 years call center experience or 5 years frontline customer service ...

Go Metro

EZConnect Regional Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Empathetic, understanding the importance of listening, accuracy, and clarity. Enthusiasm that will ... Experience * Minimum 2 years call center experience or 5 years frontline customer service ...

Metro

EZConnect Regional Call Center Agent

Cincinnati, OH · On-site

$15 - $19.25/hr

Empathetic, understanding the importance of listening, accuracy, and clarity. Enthusiasm that will ... Experience * Minimum 2 years call center experience or 5 years frontline customer service ...

McCluskey Chevrolet

Service Call Center Associate

Cincinnati, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Call Center Associate As a Service Call Center Associate you will play a crucial role in ... Excellent listening and relationship-building skills * Strong organization and follow-up * Ability ...

previous pagenext page

Showing results 21-40

All JobsCall Listener JobsCall Listener Jobs in Hamilton, OH

Call Listener information

See Hamilton, OH salary details

$10

$16

$23

How much do call listener jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call listener in Hamilton, OH is $16.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are popular job titles related to Call Listener jobs in Hamilton, OH?

For Call Listener jobs in Hamilton, OH, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Hamilton, OH look for?

The top searched job categories for Call Listener jobs in Hamilton, OH are:

What cities near Hamilton, OH are hiring for Call Listener jobs?

Cities near Hamilton, OH with the most Call Listener job openings:

Call Listener jobs near you

Call Center Agent

Limitless East Marketing

Cincinnati, OH

$34K - $38K/yr

Full-time

Posted 10 days ago

Job description

Company Description

At Catch Vibe Voice, we believe every conversation is an opportunity to create meaningful connections. We are committed to delivering exceptional communication solutions while fostering a supportive, collaborative, and growth-oriented workplace. Our team values professionalism, innovation, and outstanding customer experiences, making Catch Vibe Voice a great place to build a rewarding career.

Job Description

Catch Vibe Voice is seeking a motivated and professional Call Center Agent to join our growing team in Cincinnati, OH. In this role, you will serve as a key point of contact for customers, providing accurate information, resolving inquiries, and ensuring every interaction reflects our commitment to excellence. If you enjoy communicating with people, solving problems, and working in a fast-paced environment, we encourage you to apply.

Responsibilities

  • Handle inbound and outbound customer calls professionally and efficiently.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer inquiries while maintaining a positive and solution-focused approach.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with team members to achieve departmental goals and service standards.
  • Follow established procedures to ensure compliance with company policies.
  • Deliver exceptional customer experiences through effective communication and active listening.
Qualifications
  • Excellent verbal communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Professional attitude with a customer-focused mindset.
  • Ability to multitask and manage time effectively.
  • Basic computer proficiency and the ability to learn new systems quickly.
  • Strong attention to detail and organizational skills.
  • Reliable, dependable, and eager to contribute to a team environment.
Additional Information
  • Competitive Salary: $34,000 - $38,000 annually.
  • Career growth and advancement opportunities.
  • Comprehensive training and professional development.
  • Supportive and collaborative work environment.
  • Opportunity to develop valuable communication, customer service, and problem-solving skills.
  • Stable full-time position with long-term career potential.

Apply